We had a great experience opening our business account with Poppi Bank's Fremont branch. Adriana,…read morethe branch manager, provided personalized service and was helpful throughout the process. She and her team were responsive and made each step easy to understand. As a small business owner, I appreciate working with a smaller bank that focuses on helping businesses grow. Thank you, Adriana and the Fremont team, for your support!

My brother and I recently visited the Fremont branch of Poppy Bank to discuss issues with our…read moreelderly parents' account. Due to unique circumstances stemming from the last minute declaration of a post-Christmas national holiday, we were not able to complete transactions which would have resulted in unplanned expenses for our parents. The branch manager, Adriana and the senior account specialist, Katherine, patiently listened as we recounted the events that led to our confusion and were very receptive to our suggestions of small changes that would have helped provide feasible options for us at that time. They understood, empathized, and said they would look into what happened and at minimum attempt to explain our situation to their corporate office. Although we appreciated their patient, non-dismissive demeanor, as well as their commitment to investigate what may have transpired on the banking side, we were not hopeful this would amount to anything but we felt heard nonetheless. To our surprise, they were able to able to provide an option. Needless to say, we were happy to receive such a quick response and a solution. We originally came to Poppy because of their great rates and their generous automatic renewal lock-in rates unlike other big corporate banks, however, our most recent interaction set them apart from other banking experiences. Their interest in their clients extends beyond the financial aspect, but also shows their desire to create a positive, personalized working relationship with clients as well. We were VERY impressed with their patience, personal attention, and problem-solving skills, as well as their genuine concern for their customers. We would highly recommend Poppy and this branch in particular, for anyone wanting personalized service and the care that is so often missing in today's businesses.

Sorry, but I have to give bad ratings because of poor customer service. I know you have the right…read moreto refuse but please don't let the customer wait line just find out that you cannot help us. Please improve your customer service because some people have tight schedule like taking a time off from work just to do this errand.

Lady by the counter was patient and accommodating. A trusted way to send bigger amounts of money…read moreout of the country especially the Philippines!

The review is for Yvonne Sta Maria…read more I had a terrible experience with this title company, particularly with a woman named Yvonne Maria. her attitude was dismissive and unprofessional. When we contacted her for assistance , she sounds like a B , made it clear she had no interest in assisting any further. She just wanted to wash her hands of it. There was no accountability, no willingness to help, and her tone was completely nonchalant given the amount of money involved. Dude is lazy I strongly suggest you think twice before working with this title company. Customer service and post-closing support were severely lacking. Request for a different title if you could and avoid them at all cost

This review is for Sandra, she was amazing!! As a first time homebuyer, who knew nothing about the…read moreprocess.. she helped me very well by answering my questions and made me feel very welcome in the office. She was very prompt with returning my emails or phone calls. She was also very efficient with making sure things go smoothly with closing on time. So happy I got to cross paths with her because she was part of the many people who made my 1st time home buying experience less stressful.

Kind and professional staffs with quick response. I switched my auto/home insurance to Farmers…read moresmoothly with their help and support. Highly recommend to whoever is looking for auto/home insurance. Special thanks to Kim for her patient explanations and excellent job!

Myra has been servicing my Grandfathers household and vehicles for many years and I too use Farmers…read morewith the help of Myra for my home renters and auto policy. Including recommending my house mates to Farmers. I accompanied my little sister to purchase her first car about two weeks ago and around 8:00 PM we needed to ensure my sisters name was on the policy or she could not drive out of the dealership with the vehicle. Because we are loyal to Myra we did not want to call the call center number. We opted to wait until the next morning but I did send Myra an email as my sister was signing documents alerting her and within moments Myra called me to quickly assist my sister. I did not expect that at all. As a former Regional with AT&T, Myra's attentiveness and expertise paired with her customer service has far exceeded my expectations. I will never use another insurance carrier and hope to continue to use this branches services for the years to come. I will continue to recommend all of my colleagues, friends, and family to Myra and this branch. It is so hard now-a-days to find exceptional service anywhere and it is experiences like this that stand out more than ever in our current climate.

Went in to file my taxes today great and friendly service. Had my 2 year old daughter with me they…read moretreated her with a smile. Lend her some toys they had.

This tax preparation center is by far the best that I have gone too. The staff are extremely…read morefriendly, very professional, and knowledgeful. Just keep in mind and respectful that if you have all your documents in order, the process will goes by smoothly. Thank you Latin America

2022 update: I was able to finally switch to Wayne for Home and Earthquake insurance after being…read morestuck with another company for a long time; What a difference it makes to work with someone who is honest, knowledgeable, and responsive! Do yourself a favor and switch your policies to Wayne - no more chasing your insurance agent down for questions / issues, no more wondering if you are getting the best deal or getting fleeced - Wayne is responsive, transparent, and has in every way continued to earn my trust and my business this past almost-decade of working with him. I highly recommend him to anyone and everyone.

After my horrendous experience with Becky Rivers State Farm Insurance (see my review here:…read more http://www.yelp.com/biz/becky-rivers-state-farm-insurance-fremont#hrid:F0GnAY2FoaqC1HKXOQ088A/src:self), Wayne has been the light at the end of the tunnel. Unlike Becky River's office, Wayne manages all clients himself, so you don't have to deal - frankly speaking - with unqualified staff. Wayne is extremely proactive and reaches out to you. He is open, honest, and something that I'm particularly appreciative of, he has spent a lot of time and energy fixing the complex mess that I inherited from Becky River's office. And one more thing, I'm amazed at Wayne's ability to remember details about your policies when you call him! If you're looking for a State Farm agent in Fremont, definitely give Wayne a try.

Ninna is an exceptional insurance agent and an even more exceptional human being. She's incredibly…read moreprofessional, knowledgeable, and proficient -- you can feel her expertise the moment you speak with her. She explains everything clearly, handles every detail with care, and truly knows her stuff. On top of that, she's warm, friendly, and someone you can genuinely trust. I couldn't recommend her more highly.

Ninna has been wonderful to work with and has made managing our insurance needs so easy over the…read moreyears. She is attentive, honest, and always takes the time to explain everything clearly. We really appreciate how she looks out for her clients and is always there when we need help. We highly recommend her to anyone looking for an insurance professional they can rely on Ninna .

I want to take a moment to recognize Aileen Exconde at the Milpitas KeyPoint Credit Union branch…read more From the very beginning, she has gone above and beyond to help me with all of my banking needs. She is extremely knowledgeable, professional, and patient, and she always takes the time to explain things clearly so I understand all my options. What really stands out about Aileen is how much she genuinely cares about her customers. She doesn't just treat you like another account number--she listens, offers guidance, and makes sure you're taken care of every step of the way. It's rare these days to find someone who combines excellent customer service with a personal touch, but Aileen does exactly that. Honestly, Aileen is the main reason I chose to bank with KeyPoint. Her dedication and helpfulness gave me confidence that I made the right choice, and every interaction since then has reinforced that. Because of her, I recommend KeyPoint Credit Union to my friends and family without hesitation. Thank you, Aileen, for all your hard work and for making banking such a positive experience. You truly make the Milpitas branch shine!

The KPCU Milpitas branch is easily my favorite bank. I never thought I would write a bank review…read moreuntil my recent experience. I needed help with several transactions for an upcoming trip. The requests were a bit complicated but still well within what banks normally assist with. I went to four Citi branches, two other KPCU locations, and one Chase branch with the exact same request. The level of customer service I received from Holly and Raj at the KPCU Milpitas location was by far the best. It was not even close. Holly and Raj are incredibly friendly and genuinely willing to help. The moment you walk into the branch, they create a welcoming and comfortable atmosphere. I worked with Holly multiple times, and she treats every customer like a close friend. This branch truly feels like a neighborhood bank where the staff know their customers and are happy to go the extra mile to make sure everything is handled properly. I would absolutely recommend banking with KPCU, especially the Milpitas branch. Large banks often feel impersonal, where every interaction is purely transactional and you are just a name in a system. KPCU is the opposite. They truly care about their clients and it shows in every interaction.