The review is for Yvonne Sta Maria…read more I had a terrible experience with this title company, particularly with a woman named Yvonne Maria. her attitude was dismissive and unprofessional. When we contacted her for assistance , she sounds like a B , made it clear she had no interest in assisting any further. She just wanted to wash her hands of it. There was no accountability, no willingness to help, and her tone was completely nonchalant given the amount of money involved. Dude is lazy I strongly suggest you think twice before working with this title company. Customer service and post-closing support were severely lacking. Request for a different title if you could and avoid them at all cost

This review is for Sandra, she was amazing!! As a first time homebuyer, who knew nothing about the…read moreprocess.. she helped me very well by answering my questions and made me feel very welcome in the office. She was very prompt with returning my emails or phone calls. She was also very efficient with making sure things go smoothly with closing on time. So happy I got to cross paths with her because she was part of the many people who made my 1st time home buying experience less stressful.

Brenda Smith at 1st United Credit Union in Hayward,CA. has started my last 2 car refinance…read moredocumentation. Ms. Smith has a Legendary Smile and 2nd to None kindness cooperation and customer service. I will invite all of my friends and family to become 1st United Credit Union Members. Brenda Smith in terms of innate customer service is indeed the Lady of the Hour too sweet and kind to be Sour!

I needed to open a checking account & was referred to 1st United Credit Unions' manager Dennis…read more Delightful, professional & very helpful gentleman. The application process was smooth, quick & accurate. Leaving the C/U I felt elated and "job well done". Working in those moments w/ Dennis was amazing & will definately recommend family & friends to this financial institution. Again THANK U DENNIS for your help. You're greatly appreciated. R. Ford Member of Pleasanton Branch

Went in for "witness" for me to sign the form for adjuster. We got email from adjuster Allstate…read morestated to go to any office. Since my agent is in Hayward which is 25-30 minutes away. We moved and haven't changed agent yet. Her office is closest to our residence. Kathy was able to pulled out our policy number but refused to be my witness. She told me to go to my agent. She had a kind of attitude. I was not impressed with her service. Even though her office is huge but that means nothing. So, I went to the next closest agent which is Nolly Ingua, 3900 Newpark Mall #205 in Newark., 510-441-6790. They had no problem doing this for me. It took less 5 minutes after pulling out our policy number and gave my verification of ID. They signed. Their office is small but very neat on 2nd floor. I would recommend them as they are friendly and was able to do it without any hassle.

I am thoroughly disgusted with this insurance company and their practices…read more I was recently the victim of an accident. I was driving my dad's car and was hit by a kid who doesn't know how to drive. Unfortunately (for me), both my dad's car and this kid carried All State Insurance. As soon as I got home, I filed a claim with Allstate, but I made sure they understood that it was the kid's fault and that I did not want to use my parents' insurance. It was a very easy process and they set up an appointment for me to go to the Peralta Blvd office for my estimate (side note, this is the ONLY insurance company that I know that makes YOU [the victim] go out to their office instead of going to the shop or your house [or anywhere convenient for you]. WTF is up with that). I wasn't sure where the office was, so I left a little early so that I could be on time for my 2pm appointment. I got there around 1:45pm. The estimator told me to take a seat and he'd be with me soon. Half an hour later, I'm STILL waiting. What the hell is the point of having an appointment if you're not going to stick to it? And mind you, I'm already irritated about having to come out here. When the estimator examined my car, he kept trying to say that things weren't caused by the accident. While I let certain things slide (like there was a scratch on my door but I couldn't remember if it was old or new), certain things were obvious. Like if there is a dent on either side of the wheel well--wouldn't you assume there may be damage to the wheel too? I don't have any formal training or anything, but I would think that was common sense, no? You know what else is common sense? Treating the customer right. IE. not insulting them. Its really not that hard. For example, if I say that I, the driver, am taking responsibility of getting the car repaired, and therefore the check should be made payable to myself and/or the bodyshop where I would like to take it to--why would you ask me if my parents know about the accident? I'm not five years old, I don't need you to lecture me on this crap. And I'm also not stupid enough to hide things like this from my parents. AND I don't need anyone mommy-ing me! If I was 40 and a guy, they would never ask me these questions. But because I'm 26 and a girl (btw, I went to this place ON MY BIRTHDAY, happy effing birthday to me!) they feel that its okay to ask me crap like this?!? AND he kept trying to insist that they needed to make everything payable to my dad because my name was not on the claim. If my name isn't on the claim, how did they greet me BY NAME when I walked into the office? Maybe it was because my name is on the freaking claim! UGH. I hate when people try to BS me left and right. Thankfully, my bodyshop took care of the rest of their crap so yea. I'm never coming back here again. [edit] So I received a comment last night that made me feel like I needed to expand a bit more on my review. Like I said, this is my first time dealing with Allstate. So imagine my surprise when five minutes after he finished his estimate, he was trying to write a check for $600 to my parents' names. I'd let him know that my parents were travelling overseas and that I would be the one handling all of the repairs. I asked that the check be made payable to the shop and he told me that no, it had to be made payable to the claimant. I explained that the issue with them writing the check to my parents' names is that they are not in the country to endorse the check over to the shop and therefore I would not be able to get the work done on the car. I also mentioned that I had never had this issue before and did not even know how my parents had gotten involved in this ordeal since we were using the OTHER GUY'S insurance, not my parents'. The only reason he even knew my parents' name is that they were trying to use my parents' insurance to complete this issue (big no no! We are not paying for someone else's stupidity). Anyway, long story short(er), this Allstate office sucks and they are insulting to their customer (which I am, btw, since I'm listed as an authorized driver on their insurance). I've been in many accidents before this (people like to hit me) and I've had to work with AAA, State Farm, Geico, Progressive, etc. and I've never had these type of issues before. And no matter what, when all is said and done you must be able to trust your car insurance. All State is not that insurance.

Mei Mei Chua is very efficient, helpful, and a pleasure to work with. It is good to know she is…read morethere to answer my questions and solve my problems. Highly recommended!!

Mei Mei gets the job done her team is Very professional and…read moreresponds to her clients needs in a timely manner I wish more businesses ran as efficiently as Mei Mie's office

My dad had been there since 9AM and they haven't opened . It's 10:30am and they were still not open…read more. Bad service . Hours vary . He is still currently standing outside . Terrible .

They're the worst. Absolutely pathetic customer service. It has been more than 4 months and I'm yet…read moreto receive my settlement. My car was totaled and it took them 2 months to go inspect the car and later asked me to pay for the storage charges (partially). Get a better insurance, it's worth paying the extra money.

Good customer service Very attentive to customer…read more Fast, efficient and courteous. This is San Leandro BMO

Be honest and pay the cash bonus promotions that customers have earned after doing what they were…read moretold to do by bank staff opening their acct.

The manager is extremely helpful and they are constantly looking out for their customers for scams…read moreetc.

I highly recommend Kevin and his team. They are always looking for ways to help us get the most out…read moreof our insurance and consistently provide outstanding service with quick, honest communication.

I was referred to Kelvin's State Farm office by a friend of mine when I was looking for homeowners…read moreinsurance for my first house. I called and left a message and Indira called me back very quickly. I was a total noob at this and had no idea about a lot of the terms but Indira talked me through everything and did a great job explaining to me what it all meant. She sent me a few quotes through email so I could share with my husband since he was at work at the time. After we decided on our policy it was a breeze setting everything up. Indira took care of literally everything for us - it could not have been an easier process! Recently she gave me a call to follow up and see how our move to our new home went. I really loved that she took the time to reach out so I also decided to discuss what it would look like to switch our auto policy over to State Farm also. Indira was able to give me a quote within minutes, and since we were bundling with our home insurance we got a good discount and are now paying the same amount for auto insurance as we were with Progressive but with waaaaayyyyyyyy better coverage. Also she said this would reduce our home insurance policy cost and would be getting some money back from that - a total win-win! Indira makes me feel like family when I speak with her which is why I gave them my business, and will stay a loyal customer as long as they are around! If you are looking to change any of your insurance needs, I highly recommend going with Kelvin and Indira at State Farm!