I go to this bank mostly for the ATM, but I have been inside a few times, mostly when the ATM isn't…read moreworking. Very friendly service whenever I do go inside, prompt also. Located in the Washington Manor neighborhood of San Leandro, it is no longer Bank of the West, it's now BMO. But it's still the same to me, really like the convenient location also!!!

Gone Baby Gone!!!!…read more No Longer Bank of the West!!! This is now a BMO Location!! I keep My Pimp Hand Strong!!!! Gone with the Wind!!! Fabulous

The staff was so really nice and helping too much to their member especially Carlota and their…read moreManager was so nice his name Franco. I really appreciate you assist me and my kids so much. Thank you and more power. God bless

06/12/2024 Mrs. Brenda Mims-Smith has always made my…read moreexperiences an enjoyable one. Her professionalism and attention to detail really makes life easier.

Great customer service and wonderful friendly staff!! highly recommended!! Mohisha and Arleth are…read morevery helpful and welcoming!!

I am the excuator and beneficiary of my friends estate. I brought the "Will," "Death Certificate,"…read moreand a small affidavit that has been notarized. When I walked in, there was a lady sitting at a desk to my right. I explained who I was and the reason for my visit. She told me, "We need more proof to look up any personal information on this person. I said, "I have 3 legal documents that's more than enough proof." "You can't just look him up under his social security number or his name." She said," Hold on a second. I make photo copies of these documents and talk to someone else over here. " She came back and said,"We will need his drivers license. " I said," "The man is dead. Why would I keep his drivers license when I have a death certificate?" "She said "Sorry but that's what we need to look up his account." So I left and called a different comerica bank. I explained who I am, and the reason for my call. I asked them what is the process of seeing if my friend has an an account with you. They told me to bring in legal documents, including the death certificate. I asked if I needed my friend's driver's license. They said no, we don't need that. All we need is the death certificate it We can look him up under his Social security number name date of birth.

I'm really bad with anything finance related and wanted to learn more about refinancing a loan for…read moremy car. Adrian was great in explaining everything to me in a way that was easy to understand. He was extremely professional and thorough throughout the whole process! I highly recommend working with Adrian!

This week I went in to get a car loan to finance a car as well as open up my first credit union…read moreaccount. Adrian Lara was the open bank teller; we went into his office and all the paperwork was very straightforward, especially so after Adrian explained things. He let me ask questions at any time and made the whole process feel not only professional but very calm. We were able to process all the paperwork in a timely manner while talking about life, too and by the end of the day I left the lot with the car I had wanted. I've banked at Chase for so many years and I've never had an interaction that felt like the person actually cared about my circumstances and concerns. So thank you Adrian for bringing me into Provident! Appreciate all your help.

We are a local business and could not be more happy with both John & Sam. Excellent team and very…read moreattentive. We always get a response from them in a timely manner and they go out of their way to provide excellent customer service at all times. We recommend them with full confidence!

Omg it's terrible!! I waited in line for 30 minutes and it did not move but they're really nice…read morelmao I'm never stepping a foot in their it was packed like the 1st of the month l‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍ go to the one on Marina they're sooooooo much faster and better!! The guy their was telling me I should work for Facebook

This is based on their parking lot and my use of it while attending a meeting across the street. I…read moreusually take BART but the ride share apps had issues, so I had to drive into downtown Oakland for my training. I parked in the parking lot and I'm so glad that I did. I got a spot, gave the guy my car key and paid him $14. They take cash and card. He was very nice. At the end of the day, as I approached the lot he handed me my key. I thanked him. Now, I choose to take BART when I can, but if I have to park here, I know that it's a good place to do so. I can also park if I have other business in the area. They have a place, where the parking attendant can look over the lot which is a definite plus.

The place is great. They have very professional staff and very accommodating. They have free…read moreparking lot for their clients and very safe. I started going to this last month.

Super friendly team!…read more I started working them an year ago. They had been super helpful answering all my bank related questions in a responsive and informative manner. The staffs are all real friendly. You can always ask for someone who speaks Cantonese or Maderin if you need.

East West Bank, located on Newark Boulevard in Newark, CA, has a professional staff. Assistant…read moreBranch Manager Vicki Liu and Relationship Banker Irene Lam are knowledgeable and kind. They provided us with great service. Highly recommended.

Got smacked with an $18 fee because my balance fell below their $2500 daily minimum. I don't recall…read morethat policy being in effect when I opened my account because I never would have. Regardless, it's BS and I'm taking my business elsewhere. There's plenty of alternative banks and CU's that don't have a daily minimum nearly that high. And it's not like I was earning any interest at Fremont Bank. See ya.

As you can tell I was impressed by Fremont Bank's services and since have referred many of my…read morefriends there to get their refinances or loans there. In fact, one friend is calling today to get a refi from Mark. BUT I have to give them KUDOS and let you all know that the Vice president of this local bank personally wrote me thanking me on yelp! WOW! That shows the responsive nature of this local personal bank and if you are looking for a bank to go to, this is so much better than the big name banks that are so impersonal and some wanting to charge fees for just walking in or talking to a teller even these days! So I am further impressed by this bank and their employees at all levels-if you have a happy customer,THAT is the BEST publicity and advertisement a business could ever have! Good for you,Fremont Bank!:)