I guess it's somewhat comforting to know that there are other one star reviews for this practice. I…read morecan't speak to the providers because I never got to see Dr. Matheus, only her nurse prior to a routine colonoscopy. The biggest problem with this office: her scheduler, Jessica. Yes, I'm going to call her out by name. Because I was able to trace back all the issues directly to her. My routine procedure was scheduled for a Monday. As per my instructions and all paperwork, I would be contacted on the Friday afternoon prior or possibly the Sunday afternoon prior regarding my arrival time. By Sunday evening at 7 o'clock when I had not received any updates. I made the executive decision (brilliant on my part), to NOT start my prep. As this was the weekend, there was no one who could answer my repeated calls. Not the office and not the surgery center. On Monday at around 10 AM I called the surgery center. I was told that my procedure had been canceled the Friday before by the office of Dr. Matheus. So next, I called Dr. Matheus's office and spoke with Jessica. She was very uncaring and nonchalant and told me that she had left me a voicemail. On Friday. She did not. I asked her to review her notes, make sure she had the correct number? Jessica stated she didn't write anything down. (by the way, I'm an RN and if you didn't chart it, it didn't happen). I received no missed calls and no voicemails from Jessica regarding cancellation. I asked to be transferred to the office manager and I left a detailed message with a request for call back. Never received a response. Then this OFFICE kept calling me to remind me of my follow up appointment? Luckily, I got to speak to Jessica again. I asked her why I needed a follow up appointment for a colonoscopy that never happened. And then asked her why my colonoscopy was canceled. Jessica said that she was supposed to obtain the authorization from my insurance company and she never did that. No apologies, no empathy, not any bit of ownership that SHE dropped the ball on this one. I have since changed providers, but have told this story to as many people as I can. Because if you're gonna hire your family - And believe me, Jessica has to be related to somebody to keep this job - you should at least try to hire the smarter relatives. The best outcome for me is that I avoided taking the prep. And I found a lovely provider in Dr. Demasi. I would tell you to avoid this clinic at all costs. They are a factory and they don't care about the individual.

Excellent care over the past ten years. Dr. Lowe has a wonderful staff. Appreciate having these…read moreprofessionals on my side.

I have been a patient of Dr Khazanchi 's since about 2009. He has been an amazing…read moregastroenterologist - He is always dependable , caring , concerned and has the most fantastic personality.- I have always felt very well managed by the ARNPs, RNs and technicians - above this- the doctor is extremly brilliant!! We are so lucky that he has decided to be a primary care , concierge physician now along with gastroenterology! I had my first primary care appointment on Tuesday with him and I feel like I saw 4 specialists. So grateful to Madison too , his medical assistant,for her positivity and sweetness. Doctor K is always available if you have problems- very important to me at age 67. Try him for a month and see what I mean about his insight , understanding, caring and mirth. It makes me feel so at ease knowing that now he is "steering my ship, " so to speak and knows what I need to have to stay well and on top of what is necessary- AND what is NEW in the world of medicine to keep me alive to see some grandchildren some day If you chose him you are going to want to thank me.

Dr. Khazanchi and staff are very knowledgeable, very professional with…read more great skills. I highly recommend him.

Had a preliminary visit to review details for my colonoscopy. Night before my morning appointment,…read moreI began drinking the vile but necessary concoction to clean out my colon. The next morning I returned for my procedure. The doctor I had last time retired so Dr. Bernstein was assigned( no pun intended). Professional and nice personnel. They made me feel comfortable and I had the best sleep in the last 24 hours. Staff could not have been better; called next day to check on my condition.

Colonoscopy: Made a difficult experience very tolerable. Appointment was on time and on schedule…read more Staff was extremely competent and cordial. Highly recommend.

Follow up appointment after my recent colonoscopy. Arrived a bit early( as did many) and staff…read moremust have been on lunch break as reception area filled up. Met with Carly( nurse practitioner) who reviewed my findings and explained follow up in a few years. Compassionate and professional practice. Dr Bernstein and staff were great and I recommend this practice.

I had a pleasant experience given the circumstances during an emergency visit for my wife. The…read morestaff was caring and professional, and fortunately, there was not much waiting time. Hands down, the doctor and staff were exceptional.

Dr. Hanna is money first, patient last. If ever. Any concern…read moreI've ever brought to her, she has brushed off. Any referral I've asked for, she has told me I need to figure that out with my insurance, myself. She breaks everything possible into multiple visits so that billing happens as much as possible. For my last appointment, I had a urinalysis that she admitted she never reviewed, even though it was a severe issue that needed immediate care. I had to make a new appointment a week later to review those results because I still wasn't feeling well. When I told her it was unacceptable that she never reviewed my results, she said "it's Monday" and "you're not my only patient", I said it's been a week and that's a terrible way to treat a patient. She back tracked immediately and said she did review my results and never followed up because she didn't need to. She then began being very condescending to me and even told me she doesn't need to mother me or check back in (and denied telling me to call her if I needed a medication change, as my infection was a tricky one to treat). I again, told her this is very condescending as I was just following exactly what she told me to do. She actually hung up on me during this telehealth video call. She is truly the only PCP that was available when I moved here and it is clear why. The office itself is so gross and creepy. She's cared a lot more about my outfits I wore to my appointments, than my family's colorful cancer history! This was my final straw after her lack of care for 2 years, so this is probably a blessing in disguise for me!