My Dr is Drew Edwards whom I like. I saw 2 different doctors for my annual and they were fine. A…read moreprescription was sent to Byrem Healthcare and herein lies the problem. They never contacted me even after I called them. I requested a second provider and I still have not heard anything. Very unprofessional.

I originally scheduled with Dr. Daniela Kassabov at MaxHealth in Lakewood Ranch but never saw her…read more I was instead placed with Wesley Hardin PA without being informed ahead of time. While he was polite, I felt consistently pressured to take pharmaceutical medications I didn't ask for. I made it clear I don't take medication yet it came up at every appointment. That felt pushy and inappropriate. The office itself is poorly managed and lacks basic follow-through. I once took a saliva test and was told I'd receive results in two weeks. I never received anything. Months later I had to ask for them at my next appointment and only then was I handed the results without apology just a casual "my bad." At another appointment I was told I'd be sent a colon screening test. That test was never sent. Then weeks later I got a call from the office pressuring me to schedule my Medicare physical. I explained I hadn't even received the test they said they'd send and they told me I now needed to come back in to get it, something they should've done at the last visit. Again no apology no ownership just a dismissive attitude. There was also a serious issue when I was out of state receiving care for my prosthetic leg. I urgently needed paperwork from MaxHealth for insurance processing and they flat-out refused to provide it. That delayed my prosthetic fitting and impacted my care significantly. It was a basic request and their refusal showed a complete lack of concern for patient needs. The office manager Jennifer was especially rude and dismissive during these interactions, cold unhelpful and unwilling to take any accountability for the issues caused by their own staff. Bottom line MaxHealth made it clear that they prioritize billing over care. They push medications fail to follow up on their own orders and create unnecessary barriers for patients, especially those with disabilities. I would not recommend this office if you expect responsible patient-centered care.

Dr. Khazanchi and staff are very knowledgeable, very professional with…read more great skills. I highly recommend him.

Dr. Khazanchi, his physicians assistant, and his nurse practitioner are all excellent and in their…read moreknowledge, patient skills, and professionalism. . They never rushed me., and they explained communicated with great clarity. Dr. Khazanchi is superb in his ability to put me at ease. He is both warm and kind.

Walked in with ear pain. Signed in online. Was called within 15 minutes…read more Assistant Ci'Anna & APRN Deva Ellis were very professional. It's nice to be in a facility where you can see the staff actually like their job! Very happy with this location.

The worst urgent care I have ever been to. The nurse actually forgot to send in my prescription and…read moreI had to go my entire vacation with no medication. Do not go here! Also when I called about the issue after the fact, the girl on the phone was completely rude and said well she just forgot so - No apology no professionalism. They are the worst.. Update: I called the manager and she was just as nasty and blamed me for not calling back even though I had left to go to another country the same day I went there and I told her that. No apology nasty tone unprofessional just terrible. She said "well people make mistakes" - not sending in the medication???? Never in my life.

Dr. Bentze has been the primary "copilot" in my healthcare journey for the past 14 years. I have an…read moreexceptionally complicated medical case that most physicians would drop like a hot rock, but he has been truly present with me through the worst and the best times. Dr. Bentze's listening skills are particularly keen, as is his ability to triage, form a plan of care, and think outside the box. He also has a great sense of humor, which I find to be healing. He's not very hands on, so if you're looking for someone who touches you every time you visit, he won't be a good fit for you. But if you want a doctor who genuinely cares about your well-being and is a partner in your health, Dr. Bentze is the best. He's also always on time. The office could be managed better (growing pains), but the majority of the staff will be kind to you if you treat them with respect.

I went to Dr. Bentze based on the reviews here. He was very pleasant and seemed to listen…read moreattentively and he seemed to be interested in finding a solution to my problem. The staff at the office were all pleasant and accommodating. Dr. Bentze ordered blood tests and assured me we would get to the bottom of my problems. When the results of the blood tests came (well it took me 8 phone calls and two weeks to get them...) and nothing acute was found I was simply dismissed and my problems were, by the nurse and over the phone, blamed on depression. There was no follow up, no attempt at finding the root of the problem and no more understanding nods from the doc.. So, Dr. Bentze is in my opinion not much of a doctor. If a blood test doesn't give the answer to a patients problems, follow up. Perhaps another test, perhaps a physical (Br. Bentze did not even listen to my heart) Do your job. And at least call the patient yourself to discuss options. Do not make the patient track down their own results and finally have them delivered by a completely disinterested nurse. I was so happy leaving Dr. Bentze, I thought I had found a doctor that actually cared. But alas, no. I am so very disappointed.

First visit with Dr. Drummond: I went in for my yearly physical. She was incredibly sweet and…read morepersonable. I didn't think I had many questions, but once she came in and asked a few things, the floodgates opened. She was very informative, took the time to explain everything, and provided many helpful suggestions that I'm excited to apply. I was a bit nervous about switching providers, but I'm truly glad I chose Dr. Drummond. The visit went smoothly and efficiently--and again, she was super sweet!

unbelievably long wait times avoid at all costs...it took over 2 hours to see the doc for a 15-min…read morenew patient establishment

Very clean office, peaceful. Dr. Kreithen was very nice and made me feel very comfortable during my…read moreprocedure. I will be going back.

This practice is fantastic. From Dr. Bakus to her staff I have nothing but positive thoughts. They…read moreare friendly, professional, courteous, and always convey genuine care. I recently had a health emergency for which a trip to the emergency room resulted in nothing. No care, no prescription, no relief, no diagnosis and inadequate testing. I went to see Dr. Bakus as a walk in the next day and was diagnosed and treated within hours despite it being a holiday weekend. She has stayed on top of the situation. I appreciate the whole spectrum of medicine practiced from modern, to Eastern and in between. Dr. Bakus is thorough, caring and empathetic. Her staff is equally wonderful. They greet you with caring and always remember your situation. The facilities are always immaculate. If I could give a 10 star rating I would.

My family has been going to Suncoast Family since it opened, and we could not be happier. We are…read morealways treated with care and respect, and Dr. Bakus is very sweet and takes her time to try and get to the bottom of any issues. She has had some turnover with staff, but that is common with any new business. The staff that is there now is very helpful and kind. I would not hesitate to recommend this practice to others.

Absolutely unbelievable, I've been going there for 20 years and now I'm being pushed to the side…read morelike road kill. they rescheduled twice and today want to do it a 3rd time. But the kicker is they can't see me for another 6 months. OMG!!! Are you for real. There is absolutely know excuse for this kind of treatment. Now I have to find some place else to go. Very upset!!!

This practice has declined significantly since it was bought out by a corporation a year or two…read moreago. Calls are never returned and many staff members are rude. I used to be able to communicate with my doctor and other staff members. Now I have to contend with a call center. These people know nothing about the Bradenton Florida facility. It has taken over a year for a simple billing issue to be addressed (still not resolved). A few weeks ago I called again to request a meeting with the office manager, Christopher Simmons. I was told that Mr. Simmons doesn't meet with patients. This was the final straw. I am looking for a new provider. I am disappointed because I have been extremely pleased with my doctor, Camille Kasten. However, I can no longer deal with the incompetence of the other staff members.

I came in for a normal blood test today. Not a good experience! Now I am not normally a complainer…read morebut I felt I need to tell someone. The girl that tried to take my blood took 5 tries before hitting a good vein. Of course it hurt and now my wrist ( where she finally got blood ) is swelled and hurting. I don't know if she was in experienced or just had a bad day but I think more training might be a good idea. P.S. I have been a patient here for more than 5 years and have never had this happen before. Thank you.

I am writing to share a concerning experience regarding the pre-authorization process handled by a…read morestaff member named Tiffany. Over the course of several weeks, I made multiple phone calls in an effort to obtain a time-sensitive pre-authorization for an upcoming MRI appointment. Despite clearly communicating that my appointment was scheduled within four days, I was repeatedly told that the process would take "weeks," without any apparent urgency or attempt to explore alternative solutions. During this time, I was asked to obtain information from the hospital that my insurance company had already provided, resulting in unnecessary back-and-forth communication and added stress. I personally contacted both the hospital and my insurance company multiple times to try to facilitate the process, yet there was little evidence of follow-through or proactive assistance from Tiffany. Additionally, I left messages with my primary care provider's office and did not receive timely responses, which further compounded the issue. Unfortunately, this experience affected not only my time but also my trust in the coordination of care. My husband had taken time off work for an appointment that ultimately could not proceed due to the lack of pre-authorization. This issue was resolved with a 20 minute conversation call to Dr. John Shelton's ENT office. While I value my primary care provider Ms. Megan Hughes and would prefer to remain under her care, this experience has caused me to reconsider due to the administrative challenges and lack of support. I hope this feedback is taken seriously and used as an opportunity to improve communication, responsiveness, and patient support within the pre-authorization process. The star rating Attis zero for administrative help. And 5+ for Dr. Hughes

Unethical with insurance and staff is on on the behavior. Claims to have been uncontracted by…read moreUnited, but when you call United you find its all a lie. Then you are told he wants $150 for your appointment. Truly he is perpetrating a scam on his insured patients.

I can't stand this doctor & his whole staff. They are cold, mean & unsympathetic. Every time I've…read morehad to go was a horrible experience. My primary doctor moved so I thought I'd give Mushner a try since he was in-network for my insurance. I went twice & I will NEVER go back or recommend him to anyone. There should be -'s because he would get the max -