My Dr is Drew Edwards whom I like. I saw 2 different doctors for my annual and they were fine. A…read moreprescription was sent to Byrem Healthcare and herein lies the problem. They never contacted me even after I called them. I requested a second provider and I still have not heard anything. Very unprofessional.

I originally scheduled with Dr. Daniela Kassabov at MaxHealth in Lakewood Ranch but never saw her…read more I was instead placed with Wesley Hardin PA without being informed ahead of time. While he was polite, I felt consistently pressured to take pharmaceutical medications I didn't ask for. I made it clear I don't take medication yet it came up at every appointment. That felt pushy and inappropriate. The office itself is poorly managed and lacks basic follow-through. I once took a saliva test and was told I'd receive results in two weeks. I never received anything. Months later I had to ask for them at my next appointment and only then was I handed the results without apology just a casual "my bad." At another appointment I was told I'd be sent a colon screening test. That test was never sent. Then weeks later I got a call from the office pressuring me to schedule my Medicare physical. I explained I hadn't even received the test they said they'd send and they told me I now needed to come back in to get it, something they should've done at the last visit. Again no apology no ownership just a dismissive attitude. There was also a serious issue when I was out of state receiving care for my prosthetic leg. I urgently needed paperwork from MaxHealth for insurance processing and they flat-out refused to provide it. That delayed my prosthetic fitting and impacted my care significantly. It was a basic request and their refusal showed a complete lack of concern for patient needs. The office manager Jennifer was especially rude and dismissive during these interactions, cold unhelpful and unwilling to take any accountability for the issues caused by their own staff. Bottom line MaxHealth made it clear that they prioritize billing over care. They push medications fail to follow up on their own orders and create unnecessary barriers for patients, especially those with disabilities. I would not recommend this office if you expect responsible patient-centered care.

I have been a patient of Dr Khazanchi 's since about 2009. He has been an amazing…read moregastroenterologist - He is always dependable , caring , concerned and has the most fantastic personality.- I have always felt very well managed by the ARNPs, RNs and technicians - above this- the doctor is extremly brilliant!! We are so lucky that he has decided to be a primary care , concierge physician now along with gastroenterology! I had my first primary care appointment on Tuesday with him and I feel like I saw 4 specialists. So grateful to Madison too , his medical assistant,for her positivity and sweetness. Doctor K is always available if you have problems- very important to me at age 67. Try him for a month and see what I mean about his insight , understanding, caring and mirth. It makes me feel so at ease knowing that now he is "steering my ship, " so to speak and knows what I need to have to stay well and on top of what is necessary- AND what is NEW in the world of medicine to keep me alive to see some grandchildren some day If you chose him you are going to want to thank me.

Dr. Khazanchi and staff are very knowledgeable, very professional with…read more great skills. I highly recommend him.

Walked in with ear pain. Signed in online. Was called within 15 minutes…read more Assistant Ci'Anna & APRN Deva Ellis were very professional. It's nice to be in a facility where you can see the staff actually like their job! Very happy with this location.

Absolutely appalling!!! I've never experienced such unprofessionalism at a medical center in all my…read morelife. Patients BEWARE!!! Ashley the nurse was incredibly rude demanding and arrogant telling me to get on the scale and get in the room. I was there for 2 blood draws and an EKG of which none of the results came back to my doctor. My nurse said it looks suspicious why my blood work was not processed nor received my EKG. Ashley the nurse first did not place the connectors properly on the proper ports and had to re do them. After drawing my blood she told me I had to have a full physical for an additional $125 of which I told her that was not included in my order from my doctor, but she insisted then slammed the door on me. While I was waiting for someone to come in I went out to their waiting area, Ashley told me "you get back in that room" I again, told her the physical was not a part of my order so I called my nurse who told her I was not to get a physical. Ashley then lied to her and said she was just waiting for the doctor to go into my room to sign me off. My doctor never received any of the results so I have to get new blood work done and another EKG. When I tried to call AFC, Ashley answered the phone then hung up on me. We are taking this up with our credit card company since I got nothing for $375. We will also be making a formal complaint to corporate. Nobody should be treated this way.

Dr. Bentze has been the primary "copilot" in my healthcare journey for the past 14 years. I have an…read moreexceptionally complicated medical case that most physicians would drop like a hot rock, but he has been truly present with me through the worst and the best times. Dr. Bentze's listening skills are particularly keen, as is his ability to triage, form a plan of care, and think outside the box. He also has a great sense of humor, which I find to be healing. He's not very hands on, so if you're looking for someone who touches you every time you visit, he won't be a good fit for you. But if you want a doctor who genuinely cares about your well-being and is a partner in your health, Dr. Bentze is the best. He's also always on time. The office could be managed better (growing pains), but the majority of the staff will be kind to you if you treat them with respect.

I went to Dr. Bentze based on the reviews here. He was very pleasant and seemed to listen…read moreattentively and he seemed to be interested in finding a solution to my problem. The staff at the office were all pleasant and accommodating. Dr. Bentze ordered blood tests and assured me we would get to the bottom of my problems. When the results of the blood tests came (well it took me 8 phone calls and two weeks to get them...) and nothing acute was found I was simply dismissed and my problems were, by the nurse and over the phone, blamed on depression. There was no follow up, no attempt at finding the root of the problem and no more understanding nods from the doc.. So, Dr. Bentze is in my opinion not much of a doctor. If a blood test doesn't give the answer to a patients problems, follow up. Perhaps another test, perhaps a physical (Br. Bentze did not even listen to my heart) Do your job. And at least call the patient yourself to discuss options. Do not make the patient track down their own results and finally have them delivered by a completely disinterested nurse. I was so happy leaving Dr. Bentze, I thought I had found a doctor that actually cared. But alas, no. I am so very disappointed.

Kind, Professional, Great personalities, Trustworthy and can even be fun‼…read moreFor me, easy to drive to, plenty of parking. They know what they're doingTake good care of their patients. They do any kind of X-Rays. Also have doctors who are experienced

First visit with Dr. Drummond: I went in for my yearly physical. She was incredibly sweet and…read morepersonable. I didn't think I had many questions, but once she came in and asked a few things, the floodgates opened. She was very informative, took the time to explain everything, and provided many helpful suggestions that I'm excited to apply. I was a bit nervous about switching providers, but I'm truly glad I chose Dr. Drummond. The visit went smoothly and efficiently--and again, she was super sweet!

Very clean office, peaceful. Dr. Kreithen was very nice and made me feel very comfortable during my…read moreprocedure. I will be going back.

This practice is fantastic. From Dr. Bakus to her staff I have nothing but positive thoughts. They…read moreare friendly, professional, courteous, and always convey genuine care. I recently had a health emergency for which a trip to the emergency room resulted in nothing. No care, no prescription, no relief, no diagnosis and inadequate testing. I went to see Dr. Bakus as a walk in the next day and was diagnosed and treated within hours despite it being a holiday weekend. She has stayed on top of the situation. I appreciate the whole spectrum of medicine practiced from modern, to Eastern and in between. Dr. Bakus is thorough, caring and empathetic. Her staff is equally wonderful. They greet you with caring and always remember your situation. The facilities are always immaculate. If I could give a 10 star rating I would.

My family has been going to Suncoast Family since it opened, and we could not be happier. We are…read morealways treated with care and respect, and Dr. Bakus is very sweet and takes her time to try and get to the bottom of any issues. She has had some turnover with staff, but that is common with any new business. The staff that is there now is very helpful and kind. I would not hesitate to recommend this practice to others.

My initial appointment was so invigorating and thorough that I latterly cried with excitement. I…read morenever had the kind and compassionate staff anywhere before. They got right to the point about my medical conditions and I truly am thankful that this experience has changed my mind about practices such as this. I will never go to another facility again. Dr. hopping is not fun.

Absolutely unbelievable, I've been going there for 20 years and now I'm being pushed to the side…read morelike road kill. they rescheduled twice and today want to do it a 3rd time. But the kicker is they can't see me for another 6 months. OMG!!! Are you for real. There is absolutely know excuse for this kind of treatment. Now I have to find some place else to go. Very upset!!!

The entire staff is incredibly friendly, welcoming, and helpful. We see Dr. Topping, and she is…read moreabsolutely amazing. She takes the time to listen, answer questions, and truly cares about her patients. It's such a relief to have a medical office close to home where we feel comfortable and well cared for. Everyone in the office has been wonderful, and the level of care we've received has been outstanding. I highly recommend Cooper Family Medical to anyone looking for a caring and professional medical team!

I am writing to share a concerning experience regarding the pre-authorization process handled by a…read morestaff member named Tiffany. Over the course of several weeks, I made multiple phone calls in an effort to obtain a time-sensitive pre-authorization for an upcoming MRI appointment. Despite clearly communicating that my appointment was scheduled within four days, I was repeatedly told that the process would take "weeks," without any apparent urgency or attempt to explore alternative solutions. During this time, I was asked to obtain information from the hospital that my insurance company had already provided, resulting in unnecessary back-and-forth communication and added stress. I personally contacted both the hospital and my insurance company multiple times to try to facilitate the process, yet there was little evidence of follow-through or proactive assistance from Tiffany. Additionally, I left messages with my primary care provider's office and did not receive timely responses, which further compounded the issue. Unfortunately, this experience affected not only my time but also my trust in the coordination of care. My husband had taken time off work for an appointment that ultimately could not proceed due to the lack of pre-authorization. This issue was resolved with a 20 minute conversation call to Dr. John Shelton's ENT office. While I value my primary care provider Ms. Megan Hughes and would prefer to remain under her care, this experience has caused me to reconsider due to the administrative challenges and lack of support. I hope this feedback is taken seriously and used as an opportunity to improve communication, responsiveness, and patient support within the pre-authorization process. The star rating Attis zero for administrative help. And 5+ for Dr. Hughes

Unethical with insurance and staff is on on the behavior. Claims to have been uncontracted by…read moreUnited, but when you call United you find its all a lie. Then you are told he wants $150 for your appointment. Truly he is perpetrating a scam on his insured patients.

I can't stand this doctor & his whole staff. They are cold, mean & unsympathetic. Every time I've…read morehad to go was a horrible experience. My primary doctor moved so I thought I'd give Mushner a try since he was in-network for my insurance. I went twice & I will NEVER go back or recommend him to anyone. There should be -'s because he would get the max -