We will never allow them back on our property ever again. Did not install a pipe correctly and the…read moreseptic continued to give us problem after problem, even backing up into our home. They charged us 6500 for one pipe (our home to the septic...maybe 6 ft.) The pipe was too long, so they did not even realize that when it was installed. Once another company came out they told us the problem. We sent pictures to Mr. Rooter of how the issue was resolved, requesting our money back for a job that was done incorrectly from the start! They will not work with us. Do NOT ever hire this company. Terrible service!

I am extremely disappointed in the lack of professional boundaries displayed by this company. After…read morean initial inquiry, multiple appointments were scheduled without my confirmation or consent. Even after I formally cancelled, they continued to call me and send a technician to my property regardless. This approach is highly disruptive and feels more like harassment than customer service. I will not be using your services now or in the future.

Prompt professional service and support. A+ selection quick delivery and setup…read more New refrigerator no problem.

We were in need of a new gas stove for my kitchen. Don the store manager was very knowledgeable…read moreabout the different name brands of stoves and answered all our questions that we had. He offered us a great price and that day our stove was delivered to our home. The installers Joe and Jack were very friendly and professional with the installation of our new stove. All in all we're very pleased with our experience with John's Sales and Service.

We had our sewer backed up in the basement and they were right out to fix it and I was up and…read morerunning in no time. Thank you Metcalf Martin for the great work you do and the great employees that you staff. Excellent service!

From the owner: Come see us for all your plumbing needs. We are here to assist you!read more

Jay saved the "night"...Super calm and knowledgeable.. when I wasn't! We had a frozen discharge…read morepipe and gallons flooding into the garage. Well after midnite and Jay answered the call and guided me thru all the steps to prevent a bad situation from getting worse. Talked me thru all the steps to alleviate the situation. Saved his number and will call next time we're in pinch! Thanks Jay!

WOW AND I MEAN WOW l wish I could give double the stars no make that infinity stars. We just bought…read moreour forever home and we start out with water coming out of the drain in the basement so start calling around and can't get anybody to snake the drain and then we get a suggestion to call this company caller TOOTER ROOTER and not only did Jay come out on a Saturday evening within an hour he opened up our drain and said he would be back because he knew exactly where the clock was. Came back on Monday morning had his worker dig out the spot that he marked on Saturday night and while his worker who I will call hands cut the hole in the floor, did all the digging and found the connection to the outside of the house with a collapsed drain tile. Thank God, he mentioned that I should call my insurance agent to check on the rider which I luckily had. Got it flowing again in the meantime so we didn't have to go to a hotel and after they did they locate, Jay showed up with three other guys in a very large excavator. I would highly suggest that if anybody ever needs a plumber that J at Tooter Rooter be called he will respond 24 seven he and his crew were fantastic answered all our questions as they were excavating pointed things out to us. They found more collapsed drain tile in the front yard put a clean out drain in the front yard and his excavator operator was phenomenal. Yes, we do have a little bit more of a bump in the front yard which will go down slowly, but surely I would highly recommend Jay. He is fantastic and deserves all the business that you can give them. J again thank you and your crew. We are very confident that our problem has been solved and this is one less thing we have to worry about in our forever home. Thank you again Jay and cudos to your crew.

Worse plumber EVER. Paid deposit. Many no shows on new construction. Work performed did not pass…read moreinspection. Steve Made threats and excuses about work done, stopped answering calls after confronted about issues, should have buisness and plumbers card removed.

I called early one morning and scheduled a bathroom repair. He said he would be here at 4:30 PM the…read moresame day. He was a no show without even a phone call as to why. Phoned him twice as to the reason he didn't show up. No answer or response. I highly recommend using a different plumber. Blowing off customers, and then ignoring them is not good business practice. If that is how he conducts himself with personal contacts, I can not imagine his plumbing skills are any better. Avoid this plumber at all costs.