We will never allow them back on our property ever again. Did not install a pipe correctly and the…read moreseptic continued to give us problem after problem, even backing up into our home. They charged us 6500 for one pipe (our home to the septic...maybe 6 ft.) The pipe was too long, so they did not even realize that when it was installed. Once another company came out they told us the problem. We sent pictures to Mr. Rooter of how the issue was resolved, requesting our money back for a job that was done incorrectly from the start! They will not work with us. Do NOT ever hire this company. Terrible service!

I am extremely disappointed in the lack of professional boundaries displayed by this company. After…read morean initial inquiry, multiple appointments were scheduled without my confirmation or consent. Even after I formally cancelled, they continued to call me and send a technician to my property regardless. This approach is highly disruptive and feels more like harassment than customer service. I will not be using your services now or in the future.

Prompt professional service and support. A+ selection quick delivery and setup…read more New refrigerator no problem.

We were in need of a new gas stove for my kitchen. Don the store manager was very knowledgeable…read moreabout the different name brands of stoves and answered all our questions that we had. He offered us a great price and that day our stove was delivered to our home. The installers Joe and Jack were very friendly and professional with the installation of our new stove. All in all we're very pleased with our experience with John's Sales and Service.

We had our sewer backed up in the basement and they were right out to fix it and I was up and…read morerunning in no time. Thank you Metcalf Martin for the great work you do and the great employees that you staff. Excellent service!

From the owner: Come see us for all your plumbing needs. We are here to assist you!read more

I have dealt with them for 16 years if not longer. They were up front and honest with me about…read moreeverything. They always try to get me in with in a timely matter. Thank you for being there for my house needs Lesley

I paid them $2,200 for a new propane HW heater, and service check on the A/C and Heater. They did…read morenot tell me they would charge me for travel time from Peru. The tech did not tell me that the foam on the A/C was totally rotted thru, he removed the vent shield from the side of the heater making it less efficient. He did not notice that a coupling was the wrong type and could have easily leaked. He also didn't have the right shut off fitting and told me to keep the one he did have at a 45' angle, not 90' or 0' as is standard in shutoffs. I would never use them again.

Worse plumber EVER. Paid deposit. Many no shows on new construction. Work performed did not pass…read moreinspection. Steve Made threats and excuses about work done, stopped answering calls after confronted about issues, should have buisness and plumbers card removed.

I called early one morning and scheduled a bathroom repair. He said he would be here at 4:30 PM the…read moresame day. He was a no show without even a phone call as to why. Phoned him twice as to the reason he didn't show up. No answer or response. I highly recommend using a different plumber. Blowing off customers, and then ignoring them is not good business practice. If that is how he conducts himself with personal contacts, I can not imagine his plumbing skills are any better. Avoid this plumber at all costs.