I had an exceptional experience at WellNow yesterday, which honestly surprised me based on a past…read morevisit to a different location. From start to finish, everything was seamless. Cassie, who took my vitals, symptoms, and health history, was one of the kindest and most caring people I've encountered in a healthcare setting. She truly listened, was gentle, and made me feel comfortable right away. Dr. Phil was just as wonderful. He was welcoming, patient, and genuinely attentive, and I never felt rushed. I made my appointment online the night before, and the moment I walked in I was taken straight back. I didn't even sit in the waiting room for a minute, which has never happened to me before. I was in and out faster than I expected. The experience really showed how much the people caring for you matter. Cassie and Dr. Phil work incredibly well together and clearly care about helping their patients. And yes, the slushie on the way out was a nice bonus. This visit completely changed my view of WellNow, and I'm very grateful for such great care.

Made an appointment for a non emergency infected finger ( hit with hammer and had a cut) they took…read moreme when I got there. Everyone was friendly, professional and the PA was very informative and knowledgeable! Had to wait about 15 minutes for the x-ray tech to come in from other office , not bad! Nothing was broken just major infection . Very happy with every aspect!

I'm giving another zero review. Just got a message from well now billing to contact them…read more@billingwellnow.com to get this cleared up. Still no response. Please be Aware, that Well Now is acting under shady insurance practices. Billing people without sending claims to insurance companies. Having you sign , while under duress, without your knowledge, to consent to auto bill charges. When on numerous calls with my insurance company and a Well Now billing agent, was asked point blank "why" ?? they do not have an answer. They fumble with words, and shrug off responsibilities.

Stopped to get itch relief from a bad case of poison ivy. My doc was knowledgeable, friendly and…read moremost importantly prescribed two drugs which gave me relief!

Very kind and patient with my autistic grandson and they were able to gain his trust with the…read moretechniques that they used

I went to well now because I fell. My lower arm was swollen and bruised. I was in a lot of pain in…read moremy hand and wrist. I mentioned that I had some prior pain in my thumb. I had X-rays and was told I had tendinitis. I asked if they were sure it wasn't my wrist. Again, tendonitis of the thumb. A few days pass, I decide to go to Excelsior bc the pain and swelling were worse . My diagnosis - a broken wrist .

Great place and Staff! There's only one problem. They actually have a slushy machine free for…read morepatients to drink if they wish! it's pure garbage and just all sugar!! I guess corporate wants you to stay unhealthy and keep going back! LOLOLOL

Fast, efficient, kind and pleasant professionals. Made me feel very comfortable. Gone are the old…read moredays of bad doctor office visits that keep a patient waiting. WellNow Urgent Care respects patient schedules and comfort. Thank you for revolutionizing health care in our area!

Day of urgent care was quick and efficient. Beware of follow up. Had to call several times and go…read morethrough painfully long phone trees to wait on hold again. Finally got follow up scheduled at RGH over 30 minutes away.

Arrived to this location around 5:50 and was not seen until 7. There was one patient before me who…read morewent in to the back as soon as I walked into the door and only two more people AFTER. I heard chatting as I waited for over an hour to be seen just for what needed to be done to take 15 minutes. I would understand if they were busy but the receptionist was taking personal phone calls that's how slow this place was. Extremely disappointed, after a long day at work waiting over an hour to be seen was gruesome.