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    Champs

    4.0 (1 review)

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    14 years ago

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    New Balance Littleton

    New Balance Littleton

    3.6(40 reviews)
    4.1 mi
    $$$

    This is an excellent store with amazing service. I used to wear Saucony shoes religiously, but had…read moreto look elsewhere when they were no longer "holding up" in construction. I meandered into New Balance and have not looked back. I, being of a certain age, require a high cushion shoe. I love the 1080 for my high mileage exercise. NB also makes comfy "lifestyle" shoes that are super cute. Some of their shoes are still made in the US, which supports US manufacturing, provides jobs, and creates a lower carbon footprint since the shoes don't have to be shipped from overseas to the US to be sold. Score! My favorite made in the USA shoe id the 990. They do a great job of fitting you at this store-- not just in length, but also width and foot shape. They have a machine you stand on that will tell them where you put your weight, how high/low your arches are, etc. You can choose to get inserts to help support your feet and keep you moving as comfortably as possible. I recommend doing all of this and seeing if your body thanks you. They also sell a limited amount of clothing and accessories. They are very happy to order anything for you if they don't have it in the store. Pro tip: if you order NB online you cannot return merchandise to the store because they are independently owned. It is best to go to the store and have them order it all for you. It can be shipped straight to your house so there is no need for pickup. This also supports a local business! Lastly, I need to pitch the lace for the cure program. NB donates 5% of each Lace up for the cure item sold to breast cancer research. They make a minimum donation of $500,000. As a breast cancer survivor I am both appreciative and thankful for their generosity.

    I ordered the shoes through New Balance website and received the confirmation that the order was…read moreready for pick-up at this store. Then, the order was abruptly cancelled within four days. What I didn't realise that I had FOUR, not TEN, days to pick my order up. The check-out page in the newbalance.com website shows that the order would be held for ten days. I was one day late and missed the pick-up. When I showed up, the store claimed not to have my order anymore. Really??? That fast in getting rid of my order??? I contacted New Balance customer service to complain. Apparently, this store policy conflicted with New Balance's 10-day hold. Then, my pre-authorisation payment was held up (could be up to seven days). So, I have decided to report the discrepancy with the store and corporate policies to FTC and Better Business Bureau because it involves my money that hadn't been released to my bank account for five days. Thanks a lot!

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    Champs - sportswear - Updated May 2026

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