I always find availability and an answer I have for my kids health, I really like both locations, very professional team, kind and supportive. read more

I personally love the way they look after my daughter, really enjoy going there they try to make a connection with every child and have always remembered my daughters name when she goes. Already recommended and will do it again read more

My Son and Daughter-in-law brought their 2 month old in to see the pediatrician and both forgot to bring a wallet to the appointment. The front office personnel was very rude and said that without payment the baby could not be seen. My son left to go get his wallet, but in the meantime the front office personnel told my Daughter-in-law that since my son would not be back before their allotted time was over they could not see the baby. Where is the compassion in this company and where is the caring that should be in this office. I worked in the Medical field all my life and I would NEVER treat a Mom and her newborn infant like that. This clinic needs to take a hard look at how they run the office and need to bring in more compassionate, caring personal and learn to work with people instead of against them . This type of behavior does not belong in a pediatric office. read more

I can say that I totally recommend this place I love the staff they do a wonderful job and the nurses too I wouldn't change my baby from doctor thank y'all so much for always helping me to understand a lot of things with my baby I appreciate a lot read more

My sister and nephew went to visit today as a first time patient and they absolutely loved it. Justice was so helpful and very nice! and they really enjoyed Dr. Nandwani! I would recommend. Care quality was perfect! They were in an out in less that 2 hours which hardly ever happens. The wait time was less that 30 minutes! Everyone was very helpful! read more

great staff fast check-in and very professional. I've been going since my 15yr old was a baby and I must say I love them

Love taking my kids. Dr Nandwani always so attentive to our newborn. Haven't had any problems since coming here for a year.

Today, my 12 year old daughter woke up with blood coming from her ear. I called Champions Pediatrics at 8:30am and told the receptionist (Mimi) what was going on and requested to speak to a nurse. She put me on hold for a minute before getting back on the phone and telling me that Stella would have to be seen and that there was availability at the Spring location today (9/23) at 1:20pm. She made the appointment, I asked about Jayden and Amari's medications again (their new patient/prescription refill appointment was 9/2 and I've been trying to get their meds ever since), and we hung up. That particular office is 30-40 minutes from our house. Upon arrival, we checked in with Danielle. She asked us the standard questions and if we had exposure to COVID. I told her that we have been quarantining because my husband had a positive PCR test last Friday, and that no one has had symptoms but we (the kids and I) had a Rapid test a couple days ago to be sure and we were confirmed negative. She started making calls and tells me that they're not treating COVID exposed patients so she had to find out what to do next. I stared at her in confusion. By this time, it is 1:30pm (Stella's appointment was at 1:20p). Danielle asked for copies of the negative results and informed me that they only accept negative results from PCR tests, not Rapid tests. I asked why this wasn't addressed when I called at 8:30am this morning. She said that she didn't know, but when the provider (Melissa Spadone) got back in the office, she would inform her and the provider would decide. I asked if the provider that was out of the office still was the provider that they scheduled Stella with this morning? Danielle said yes. I asked if our appointment time was 1:20pm? Danielle said yes. I said, "so it is past our appointment time and the provider isn't even here?!" I was then told that she was still at lunch and I could wait in my car for her to return. Not long after going back to my car, I got a call from Danielle telling me that Stella would not be seen by their office and that I should try an urgent care or emergency room. I got everyone's name and asked to speak to a manager. When the manager (Jessica) called me back, she apologized for them not doing the COVID protocols prior to our appointment and acknowledged that (after listening to the original phone call) it was the receptionist's fault. I asked about filing a formal complaint so that I had documentation and accountability of everything that occurred and the fact that they sent us away, etc. Jessica then informed me that there was no actual paperwork to fill out. She said that she will "talk to the team" about the situation. I asked if there was any way to have written accountability or paper trail of some sort. She said no. I also asked if they saw sick patients, or only well patients? The manager said that they would see sick patients as long as they didn't have COVID and were not exposed to COVID. I asked if they would see a patient that was not *known* to have been exposed, but was having flu-like (COVID-like) symptoms. She said that they would see them. By this point, my brain hurt and I just requested to speak to the next supervisor up. The manager gave me the owner's name, Nikki Nandwani, and said that she would ask Ms Nandwani to call me back. I just want to confirm that this is common practice for their office and this is the world we live in now... A bleeding child is refused treatment because of a parent's positive Covid test a week ago. Even with a confirmed negative Covid test for the other parent and all children. I am absolutely dumbfounded and disappointed read more

We have been with Dr. Nandawani for 24 years, since our oldest was born and Dr. Nandawani was at Nanes Pediatrics. He is THE BEST. Unfortunately, his office staff is awful. In the past 5-7 years, there has been a steady decline in the office. There are never available appointments for sick children, the people at the desk are rude, they don't get the payments right when you are there and then bill you for more later, their billing people are atrocious, the office manager is rude and inadequate (we miss Clayton's), the checkout people are horrid, the nurses are not kind. Literally the only reason we have stayed is to see Dr. Nanni(as my kids lovingly call him). Today I reached my limit though and will be moving my youngest to a family practice with me, as I just can NOT continue to tolerate the ineptitude here. It's just gotten so much worse. This is not only my experience, as other families I have known (most whom I sent here) have left too. read more

I haven't even had a chance to go to this establishment yet but already got rescheduled now twice. I scheduled initially for both of my kids to be seen for a wellness appointment, downloaded all new patient paperwork and emailed immunization records to be put into their file to be prepared. I got a call asking to move the appointment then, I wasn't happy about it but I did it anyway. Now here we are 2 hours before our rescheduled appointment and they call my phone wanting to reschedule AGAIN for another 2 weeks.. Absolutely not! We are 2 days before the start of the school year and when I went to call back , they didn't answer the phone. I WONT BE GOING HERE, I'll find another doctor who actually cares. Just wish I would've read the reviews before going through all of this. read more

My feelings on this place are a little conflicting. We never saw our actual doctor, just a different nurse every time, so I can't even say much there. Over a course of year and a half, we apparently had 4 'no show' appointments, though I'm certain some of them were just us showing up late and being counted as MIA. Not that I'm excusing us! We live far away from the office (we've moved since starting there) and sometimes things just didn't work out time wise, but it still seemed a little unfair. Especially considering the things we've overlooked during our time with them. I've come into the office with my son running 102 fever (rectal thermometer) and the nurse taking his forehead temp in a quick sweep, claiming there's no fever at all when he's clearly burning up. (I looked at her like she was crazy and she still didn't retake his temp). They wanted us to get my son's blood work done but sent us home twice with no paperwork, then grew a little irritated with us when we said we hadn't done it yet (we didn't have any of the paperwork to do it!). We've seen a few nurses that were just amazing, while others gave conflicting advice. We always left with this feeling like, "maybe they're not right for us, let's look into another doctor", ? Also, the shot process is not gentle. There is no sweetness in it, no kind nurse trying to make it easy on everyone, they stab your kid's leg and leave the room. It's so different from our former doctors in Michigan (I guess we were spoiled?) Anyways, today we were told we couldn't reschedule due to missing appointments and we moved onto another doctor (same day). Like I said, it was a conflicting experience. Hopefully others have a better one. read more

I genuinely like Dr. Nandwani, however, we are never scheduled with him. We saw him about three times when we first started coming here three years ago and since have seen a variety of nurse practitioners. I have felt that the NPs are knowledgeable and they all have had a sweet bedside manner. The one star, unfortunately, is for the wait time and general office staff demeanor. The office is over booked, or the time management is not where it should be. We always, every time, wait at least an hour or more, usually more, to be seen. There is generally a wait past the scheduled time in the main area but there is always a long wait once we get back to a treatment room. As an adult I am agitated and bored by the time we're seen so you can imagine how the kids feel. While the office staff isn't outright disrespectful they do appear over worked and having to do too many things at once. A human can only do so much. UPDATE: Maybe I went on a good day or maybe something has changed. The office staff were all kind and respectful. I saw Dr. Ahad and she was very thorough (my baby was sick). She gave me good advice. This was the second day after spring break so maybe it was just a slow day because of that but the wait wasn't very long to see the doctor. Both in the waiting room and in the treatment room. We go back in a few weeks for a well visit so I have high expectations that they will continue on this positive trend (I hope). read more

I liked this place when I first started going here for my daughters appointments when we moved to Texas but, after the first appointment I started getting calls to cancel or change my appointment days to literally even hours before her appointment! There was one time I called just to verify my appointment that was given to me that I had printed out and signed only to be told that I was not given that time or date. You have to watch them they will change your appointments without you even knowing!!!! JUST BEWARE!!! read more

my 3 month old daughter was diagnosed with a UTI, that turned into E. coli, which then again turned into a unknown bacterial infection! For the "UTI" she was prescribed medication but that medication had to be changed because they found out that it's actually a "bacterial infection". That's alright right!? but it makes me wonder if they were just guessing the whole time at first! because they also told me her "urine could be backing up into her kidneys" that's 4 different problems?! We were told to go get a ultrasound done for that, I still haven't received a callback on those results! Was told it would take 2-3 Business days, it's been a week! And once we got the prescription, the bottle says "give to child 1 time a day" but We were told to give it to her "4 times a day". So I called up there to figure that medicine situation out, and one of the nurses answered like always so I asked to speak to the doctor Lindsay! I was told she was with a patient and that she would call me back! Never received that call back! Every time I'd call, I'd be sitting there on hold for almost a hour! I ended up just having to leave multiple messages, witch nobody even listens too because if they did, I would've received a callback!!! It was to the point where I had to drive up there and speak to them in person!!! Just now finally figured almost everything out after a month of this bs! Not sure if they were even taking me serious because I'm only 18 but look 12! But it's absolutely ridiculous! especially when it comes to a almost newborn baby!!! Switched my Pediatrician to Texas children's pediatric on 2920!! Much better!! read more

Worst Experience ever , no communication from staff .VERY UNSANITARY. No one at the front desk was knowledgeable on their job duties to help and the receptionist Rashel used profanity while speaking with me & The nurse nasstashia was very rude with helping with the care of my child . Never seen a pediatrician office like this before . If you care about the safety & health of your child please do not bring your kids here . read more

Absolutely LOVE the tomball location. Kim in the front is so sweet and informative. She verifies everything beforehand so there are no surprises about cost when you check out. Jessica the medical assistant is so so so sweet!! She's gentle with the kids, informs me of every shot before giving, and is a great listener and gets all the correct information over to Mrs. Alex ( my FAVORITE ). Alex is great. She is very professional, answers all my questions, loves both of my babies well, and is so easy to talk to. I lucked out when I chose her with being a first time mom. I hope I never have to switch from Alex! read more

Office staff at Spring location are unhelpful and inept. I've been overcharged several times. I've been dismissed when my child was sick and then recharged for the office visit when symptoms worsened and we had to return two days later. Today we showed up for an appointment that was scheduled a week in advance and it had been changed to a day we wouldn't even be in town. Then we were treated as if they were doing us the favor when we had to wait for 11 people to finally be seen, and not even by a doctor! read more

I loved it the first two times. Next five I have seen about four different doctors, I have been skipped in line. I have been looked at dumb when I ask for records. They have two locations and they always decided which one I go to ..... One location is about 40 minutes away and the other is about 15, they call me and tell me "you will be going to the louetta location." or "you'll be going to the kuykendahl location". It really bums me out becuase now im looking for a new doctor. And I liked the two doctors I had when I started with them. read more

Dr Nandwani has been an amazing pediatrician for my children. We met him 2 weeks after our first child was born and have not left his practice. 12 years and 3 children later we are still in amazement of him and his staff!!! read more

I set up my first appointment with them and I wasn't able to make it. When I called to follow up I was told that my daughter couldn't be a patient there due to missing my appointment. Dumbest policy I've ever heard. I gladly took my business elsewhere. Thanks for nothing. read more

Terrible. The actual Doctor only saw my son once when the nurse they kept appointing us with didn't know what was wrong(which was hydrocele). They said my son had acid reflux when he certainly did not. Our new pediatrician told us that he needed to be on soy and that it wasn't acid reflux and now my son is 100% better, no thanks to champions pediatrics. When giving my son vaccines the nurse didn't even wipe his thigh clean before stabbing the needle into his leg making him break out crying. (He's very good and doesn't even cry with how smoothly and gently he's given shots at our new pediatricians). They placed the adhesive sticky part of the bandaid on top of the shot location so it hurt my son to take it off. The entire experience we had there was absolutely dreadful. Highly NOT recommended. read more

I've been coming here since my daughter has been born in October 2013 and she already has seen 3 different doctors. As a parent very unhappy with than and when I inquired as to why the physicians keep leaving I've yet to receive a real answer. Everytime I've came for my daughters schedule appt the waiting time in the room has always been well over 30mins. Other than that the staff is very friendly and it is located in a very convenient location. read more

Great full staff with really good Dr.'s. We have been with Dr.Nandwani since our 1st born in 1999 and have always trusted the Dr and had great service with our four children. read more

Worst. Staff. Ever. They do not care about their patients. Scheduled my daughters appointment for a Saturday & they are closed on Saturday's. They don't return calls & weren't even apologetic regarding the situation. We are on to a new pediatrician. read more

VERY disappointed in my visit today!! I had an appointment at 9 am, walked in at 8:50 for the front desk to tell me "where sorry we've tried to call but the doctor is getting married today so we'll have to cancel" I received no calls from them, what so ever. When asked to be fitted in that day considering I took off work, they said they won't fit me in because there part had been done by calling and reaching out to me. THIS IS PATHETIC!!! But yet if I'm late to a visit I pay a 25$ fee??? So does this mean I'm getting my visit free next time? Probably not because they don't do for there patients as they should! NOT in favor of this office any longer and plan to make a change to a new pedi. Further more, When getting married a date is set in a decent amount of time to know that appointments shouldn't be booked on that day. also before my appointment I have called multiple times to ask about how the ear piercing works. That gave them plenty of time to let me know!! read more

Yesterday I made an appointment for my son who has special needs and had dislocated his knee. Dr. Alex was so good with him! Her bedside manner was awesome and she was very thorough in her exam. I was in shock when I later got a message that she had called around for me to help find a good orthopedic for him that took our insurance. I have never had a doctor do that for me! She really went the extra mile and I really appreciate that kind of service!! Thank you so much, Dr. Alex! read more