Lisa is fabulous Our washer broke and she has been a godsend…read more highly recommended and I am hard to please

I do not give out 5 stars if they are not deserved and this laundry service definitely deserves it…read more She goes over and beyond with her pickup and delivery, is quick to confirm orders and has great pricing. I have been using her services for about a year to year and a half now. I highly recommend this business.

Needed to have my comforter cleaned and didn't want to burn out my washing machine at home. Brought…read moreit to them on a Saturday morning, cost $21.40 for a queen size comforter to be washed and dried in the same day. Great service, will return!

I had a strange and not so good experience doing laundry here. First, note that it's coin only. The…read moremajority of their business seems to be drop off. There's not much room to move around in here due to the bags and piles of drop off laundry. The machines for the customers are old Maytags. They have no double wash or double rinse option. This is a very big deal to those of us with sensitive skin. I had to do a second wash of a quick cycle which was the same price as a regular wash and takes up more time then a simple double rinse would. There are new machines, BUT they all are marked 'attendant only'. So the nicest machines are reserved for the drop off service. Just wow. The attendant asked me to move my laundry bags off the counter right by the machine I was using because she was going to fold clothes there. I'm a paying customer, I shouldn't have had to carry my bags outside. Very rude. I don't like leaving them on top of machines because it can be sticky/dirty. Upon going outside to sit, I found a bench broken to the point metal stuck out and someone could get hurt. One plus is they have a few small top loaders so you can easily do a small load. Basically this place tends mainly to drop off, which should be noted. I've been to many laundromats and have never seen such a large amount of machines reserved for an attendant. Typically I just see them using any available machine. Not the greatest experience.

Not sure why the ratings are so low but its a good laundromat. Its close to my house, getting a…read morecard and loading it was very easy as all the machines seem upgraded and everything is touchscreen. I only had to place my card one time to use the washer/dryers which is much easier than many other locations i have tried. Its 24hr, enough seats and machines i did not have to wait. Plus there is parking so you can easily roll a cart to your car to unload and load your clothes so overall really good laundromat. My first time in and out on a saturday afternoon

Visited 2 weeks ago and no air conditioning said it was broken and you collecting that money but no…read moreair again today....guess we will have to go elsewhere this is crazy....used to love this place now its a slum

Came in on a Sunday because our washer burnt out during an electrical surge. Still waiting on…read moreparts. Sonic Suds sent out flyers in the mail saying it was "50% off all washers" during the grand opening. Being clean & brand new, this would be the time to check it out. I go to the Dollar Tree in this strip mall often, and have never had an issue parking, but today it was full. It's a pretty day so I guess everyone's out and about. Only waited a minute and got a spot. There are big blue carts out front for you to unload your bigger laundry hauls, then push up the ramp. Convenient! There are also metal rolling baskets inside. I grabbed one of those since I didn't have much. Did a lap around to see what the deal was. You buy a card from the wall machine off to the right by the office. I used a credit card, but you can use cash or EBT, starting at $10. Then choose the right size washer for your needs. The price increases according to volume and extras a la McD's: 20lb= $1.59 up to 80lbs= $5.39. You can Supersize with extra rinses or washes for $1 or more. I went with two 30lb machines, no supersizing needed. I'm not sure what the 50% off applies to, but if these washers were double the price regularly I'd reconsider. Next time I go back I'll have to inquire where the discount comes in. I set my temperatures, and found a table in back to read a paper. 25 minutes later my laundry was clean. Off to the dryers. A standard dryer is $.54 per 10 minutes. Takes about 4-5 rounds. There are super sized dryers at a higher price, but I think two smaller loads dry clothes better than one large load. Probably good for comforters. Folding tables are available. So are soap and softener in a vending machine for purchase. There are snack machines, arcade games and bathrooms for customers in the back, and lots of tvs to keep you entertained. There were plenty of open machines and chairs to sit in while waiting, and free Wi-Fi to stream. The Password is on the back wall. Overall it was a great experience. I'll be back as many times as it takes until the machine at home is fixed.

the manager or upper management whomever is was was so rude and even got in my face I was parked in…read morethe loading area as I just arrived he then told me I had to move my car I then told him I will in a few minutes however I'm using the unloading area in which the yard intended for I've never seen this man whom which him has a beard n glasses since visiting this laundromat he then attended to call the cops on me a paying customer as I'm still washing my clothes he then walked off n uttered happy hoildays as a man you don't get in a women face and he's unprofessional

We had an awesome experience, staff fantastic and customer service was exceptional. Thank you on…read morethe quick service and experience. A+

First time here and the service was next level. The owner personally helped me with the machines,…read moreset me up on the app, and even gave me detergent when I forgot mine. Super kind, welcoming, and you can tell he really cares. Rare customer service these days. Highly recommend and I'll definitely be back.

They have late hours ... Last wash at 9:30 .. Machines are all new and the place is very clean !…read moreOwner is always present ( which I like ) parking is great too !

No AC and dryers don't fully dry the clothes ... This place is a dump!!!!! The owner seems more…read moreinterested in getting money than fixing the place.... Change machine doesn't work ....

Nilda just saved me! We have a big wedding tonight and my dress needed some small last minute…read moreadjustments. She was super friendly on the phone, took me immediately as soon as I showed up in the store and fixed and steamed the dress quickly. She didn't expect any compensation for this small service either! Fantastic service and super friendly. 100% would recommend

Silk City Laundromat has 100 machines in total between washers and dryers. The aisles between the…read morewashers are HUUUUGE. I had no problem moving around in there, and it was very busy when I went. Another nice feature is they have different size machines in each aisle so I could have my small and medium sized loads right next to each other. Dryers work great. The staff is very friendly. The place is clean and the owners said that one of them is there at all times. They also have something I have never seen at a laundromat before...they give the customer the choice of using a prepaid laundry card or quarters. Everywhere I have ever gone is one or other but never both.

Friendly staff. Clean Machines And Dryers. Music while you do laundry all 90's r&b. Best Laundromat…read morein Paterson hands down.