Our family of 2 has been going to this place for about 10 months now. We do not have a washer/dryer in our apartment so the ability to drop our clothes off here and have the facility do the washing/folding was great. With a 2 person house we normally drop our clothes off every 2-3 weeks. Not sure if there was a change in management or just new workers, but unfortunately the last time we took our clothes there was not great and as a result is why I would not recommend going to this place for how poorly they fixed it. Not only did we have over 8 pieces of clothing that were clearly not ours (little kids dress, little kids underwear/socks, minions bedding, and more), but we also had about the same, 8 pieces of clothing that were missing (that we can at least remember that we dropped off, could be more!). So not only does this place apparently not clean out the washer/dryer's properly so articles of clothing are not mixed up, but they also lost our own clothing (probably over $150 worth). We spoke to the manager of the facility and were basically told that we could be "lying" about what was lost to receive money back even though we gave the clothing back that was not ours! We have never had a problem before with clothing being lost, but the fact that management would not remedy the problem when we have been going to this place probably 20 times spending an average of ($20-45 per visit) is ridiculous. On top of everything else, a pair of dress pants had an ink stain on it (more money down the drain). Lastly, the fact that our clothes were damp and were mostly inside out, meaning I had to refold everything that I pay for this facility do, is the last reason I would not recommend this place to anyone in the future. read more