This is a review for the company overall. Somehow Grainger (I assume through a greasy handshake)…read morehas a contract with the US Govt and every time we get a quote the items are egregiously overpriced when you research a separate quote. This company employs a liaison, for lack of a better word, that is constantly on the look out for commission at our facility. When I say egregious, I mean often more than 100% for the "middle man". Do not do business with this company if you can avoid it. Thay are ripping off the government!

Great place to work, beautiful building, friendly approachable people, gym and nurse in the…read morebuilding, large open and bright cafeteria, indoor waterfall, open desks for easy info sharing, food is great! Sushi comes in from Chicago! Not only is the food tasty, there are healthy options AND it's very affordable.

Great customer service. It's old school way of doing business and ideally for professional…read morelandscaping companies buying in bulk but it's open to the public. He's to stop in, not call. Delivery is available within a X amount of miles or you can prob cross paths with a Landscaping company there.

These guys are fantastic to work with. Our team's favorite place to buy bulk stone/pavers/mulch and…read moremore. Couldn't recommend them highly enough. A+.

I bought a few stone for 12 bucks for a fishtank. While pople buying in trucks. I got the amazing…read moretreatment

This place is wonderful, they have great stones for a gardener to create a "hardscape" for winter…read moreinterest. The staff is always helpful.

LAS as a wide range of wood flooring, railing systems, stair parts, and many other options from…read moretrim to other related building material supplies. Have a nice showroom to look at various types of options and a good amount of materials on hand for stock. The staff is extremely helpful. I worked with Isc he was outstanding. Their website is detailed and shows all the products that they carry in the store, but it is nice to be able to see them hands-on and the show was very helpful to help. Decide some details of our project that we took on. . They have multiple locations but this location is fairly new and just opened. I would highly recommend LAS for you project needs. They are specialized and a local company.

New location open . Highly recommend!!!! Everything what you need for your floor they have .read more

This location has the best flowers! And they added a clothing section too with Dickies, Carhartt,…read moreetc brands.

Today was a free giveaway with a $5 coupon. Awesome! We shopped, picked out a few items, and then…read moreproceeded to the very full self-checkout. We added the $5 to our MyLowes account and proceeded to check out. Invalid code. Every time we tried to check out and followed the QR instructions, it had invalid code. We waited for help from two different people for over 20 minutes, holding up the self-check out lines. There was nothing they could do. They even took my personal phone to the manager. First, no way! You do not have permission to take my phone away from me! Second, the manager wouldn't override the system to help with the $5 unless we spent $100. Absolutely not! That's how you help your loyal customers? No thank you, we will not be returning.

I was invited to their annual vender picnic last Friday. Very nice affair…read more It was set up at a forest preserve in Wauconda. They had a pig roast and a prize raffle which was very nice. On thing that I can say is, there were probably 50 ABC employees at the picnic and I literally probably met 25 of them. All of them were super friendly, had great attitudes, and were extremely welcoming and inviting. I don't usually buy the things that ABC sells, but If I did, I would definitely go to them just for the simple fact that their people were so friendly and helpful. I love doing business with good people... I don't mind paying a little more for great service.

I have been buying ridge cap stapled cedar shakes from ABC for a couple of years, most recently on…read moreApril 15, 2016 and then on April 29, 2016. The ones from the 15th and previously were made by Silver River Contracting, Mission BC. The ones from the 29th were made by Harby Imports (604-462-7721) Canada. I noticed the different label on the product from the 29th and thought that the Harby product looked smaller and the bundle felt lighter. I commented on it to the fork truck operator who brought them out. He said that they were all the same. When I got to the job site where I still had the Silver River product, I compared the shakes and found that the Harby shakes were 1/2 inch shorter and were 5/8 inch narrower than the Silver River product. I went back to ABC, told them of the issue and asked them if they had any of the old label (Silver River) that I could exchange. The store manager acted as if I was nuts and that there was no difference, but he said that I could waste peoples time and look around. They only had one pallet and they were all the same smaller product by Harby Imports. I went back and opened up the bundle. The inside shakes were inferior with some having ragged or broken ends. Also, about 1/3 of the bundle had top spines that did not meet all the way along the top of the stapled ridge cap. These are inferior and smaller ridge cap shakes and not worth buying. The labor is the same to put them up but quality of your end product will suffer.

I had an EXCELLENT experience at Craftwood Lumber and Hardware in Highland Park and wanted to rave…read moreabout them!! As an art teacher and artist Craftwood carries such a variety of unusual items I can't always find. A large selection of Dremel Drill bits for one. I found a colorful selection of electrical wire in many guages that will be perfect for creating jewelry and using in mosaics. They also carry a great selection of grout in beautiful colors or they can special order for you. DAVE, was extremely helpful and knowledgeable, he was quite impressive! He has been working at Craftwood for 47 years!! The manager Doug was very friendly and helpful too! I will definately be back...what a great hardware store!!!

Located on Old Deerfield Road, I think Craftwood Lumber & Hardwood is a little hidden and forgotten…read moreand that's too bad. With everything that you would find at the other hardwood stores and big box stores, Craftwood has the edge on customer service. We were looking to replace a door and the staff was very experienced and knowledgeable about all aspects of doors -- composition, finishes, manufacturers, glass, hardware, etc -- and of course all of the other areas in the store, from paints to landscaping to plumbing and electrical, and more. The staff knew when to let us browse and could tell when we had questions and guided us through to purchasing.

I interviewed and received quotes from several deck companies and Georgetown was and is the best…read morechoice because they have great crews, Tom and Cory, the owners are very professional and most competitive but not the cheapest quote I received. Tom and Cory design/shape a great deck for me, worked well with the tuff HP rules, so that help with the city permit process and when I had a tree accident that damage my railing, they came out relatively soon to repair. Oh yea, love my Trex deck and recommend the lightning too! Great company! Great guys! Thank you Georgetown!

I worked with Corey to replace my wooden deck that had seen better days. He came over to take…read moremeasurements, talk about what I wanted, and within the day gave me options to consider. Seeing both material samples as well as previous projects was super helpful in my decision making process, and I really appreciate Corey's quick response time and friendly demeanor. Daniel and Merrick who did the work were immaculate professionals. They worked quickly and cleanly, and they kept me informed of the progress along the way. I would highly recommend this team if you want a good deck built to last

Used to love the showroom. It's changed quite a bit from the Buffalo Grove location…read more It seemed a little overpriced and the service was scarce

Remodeled our kitchen and the cabinets we received from dura supreme were atrocious. So many flaws…read morefrom the manufacturer. We contacted Mark the owner and he was arrogant and dismissive. Sent the factory rep to our home as well as a representative from the store. A small discount was offered in exchange for absolving them of any accountability. I was too exhausted to fight and took the money but I am reminded of it every time I walk in to my kitchen.

I was searching for live-edge, raw planks to build a table out of... I wasn't sure what I was…read moregetting into to build a dining room table, but I knew I wanted to do it. Room and Board had beautiful versions of what I wanted, but came at a steep 3K price, entry level... so I thought, lets make a labor of love and build our own. We found the obscure location, and I immediately loved it. WOOD! I found the owner, and we walked and talked through the stock for over an hour. He described the process in which the wood was collected, how it was cut, dried, and eventually came to the store. We got a history lesson on the whole thing. The service could not have been better.

If I could give no stars, I would. Horrible customer service. I had trees removed from a property…read morein Evanston and contacted Horigan to have one of the trees milled and dried for a table. The tree removal company wanted to deliver the logs at the end of the day. Bruce the co-owner told me something could be arranged, but then Erika told me the logs would have to be delivered by 3PM. Then there was the deposit. Initially, I was told I would pay $200 in their application. Then Erika sent me a text saying I needed to pay $300, then when I spoke on the phone with her she said I would need to pay half the full cost, which was $500. I had no problem paying half, but it felt shady that the price kept changing. When I brought up how the price changed, Erika told me it was because I changed my mind on having them create the entire table. I reminded her that I was only getting the table top done because she said she didn't have a carpenter that could create a wood base for the table so I would have to go with a heavy iron base they provide that I didn't want and pay $5000 for the privilege. She then told me quite rudely to take my business elsewhere. Mind you, the logs have been cut down and are sitting with tree guys. Not to mention, I'm in Hawaii on vacation with a child and wife who have tested positive for Covid. Erika did not care. She was rude and mean, didn't care one bit about my business or my predicament. Bottomline, Horigan doesn't have much competition in Northern Chicago so they treat customers like crap. I warn anyone considering them to take their business to Southern Chicago mills like Nicholson where they understand customer service and don't have anti-social personalities abusing customers.