This was my third visit to United ENT, but my first time seeing Gabriel Campuzano, and it was the…read morebest experience I've had. He listened intently, made a few small tweaks that immediately helped me hear better, and genuinely turned my bad day around. I really hope he's offered a permanent position because I'd love to see him every year. Highly recommend!

I received wonderful care. Everyone on staff is very professional and kind. The office is very…read moreclean and nice.

Excellent service from entering filling out the paperwork through the examination process as well…read moreas interaction with Dr Leach thank you

Not only did they get me in same day for plugged ears but Dr Uyesugi was great at clearing the wax,…read morechecking out my ears and had a great "chair side" manner. 5 stars!

I had a strange growth on my throat, and I went to my PCP, she sent me to a dentist, he said I…read moreshould go to an ENT. Success. Thank you Dr. Robert's!

I am very frustrated because my initial consultation went great. I was there at the end of…read moreSeptember 2025 and was told that someone would call to schedule my surgery in a couple weeks and that my surgery would be around November. I started calling in November to follow up because I didn't hear back. They do not answer their phones. I've left a few messages, every 2 weeks, (not to bombard them) and still absolutely nothing. Such a waste of time when I could have gone to another office and could have had the surgery completed. Update: Manager contacted me and was super helpful and apologetic due to recent staffing changes. I now have an appointment for next month!

Had a test done at TVH per Dr. Ruiz .. Contacted office via…read moreemail and phone several times no response.. unexpected result , Shame on U.........................

I have been contacting the office for a few weeks now and can't get anyone to respond…read more I'm a veteran trying to pursue help through the VA but I need my medical records. I have called, texted, and sent emails. I am asking for very little... the resolution is a 2 minute phone call. The fact that I'm not worth two minutes is a bit frustrating. Patients deserve better. I will probably never get a response so I will have to start this process all over again with new VA doctors. Don't do this to the next person please...

I am so grateful for Dr. Donaldson and his staff! Being a singer, it was so important to me that I…read morefound the best care possible, and this office definitely checked all the boxes! Dr. Donaldson and Mirna did a great job of soothing my anxieties and making sure I was completely taken care of. I'm so thankful he's put me on the road to recovery and I can start singing again. Thank you all so much!!

This is purely to do with their billing department. I had an appointment in the beginning of…read moreDecember. I made my copayment at the front desk. In my bank account it shows I paid on that date my copayment. I then get a text at the end of December that I owe my copayment still. I look on the website and it shows my balance is now what they are apparently additionally charging me. So I called their billing department at the end of December and asked why I paid my copayment and it's saying I still I owed a copayment. They told me "oh it's a glitch. It's saying in our system the hearing test wasn't covered. But it should have been. So I'll fix your account now". Cool. Great. January I get another text telling me I owe them my copayment. I called AGAIN and they said it was an issue with their text messages and it shouldn't happen again. That's twice I was notified I had an unpaid balance and two times I had to call their department. FEBRUARY I get another text! I call a THIRD time and they say "oh well well notate your account it should be a 0 balance". Now I am holding PAPER statement saying I need to promptly pay my balance of my copayment that I paid two months ago. A paper statement. Because text messages aren't enough harassment. Now I have physical mail. And the best part? I have a 0 balance on their little website. And that paper bill with the slightly threatening wording included an envelope to send in my payment.... Postage is not included. So not only do they mess up three times, they have the audacity to not even provide postage. So I called a fourth time. I'm told "yeah you have a 0 balance. But you actually owed TWO copayments. We adjusted that For You" as if they did me some great service. I proceeded to tell him what the 3 previous reps told me about the additional copayment. And that no I never owed that. So no you are not doing me a service. He tells me it's a recorded line so if I get another text or bill they can refer to the recorded call" So none of my three other calls were recorded then? Apparently there are no notes from one of my calls that I clearly have in my phone history. So to conclude. Their billing department needs to get their act together because this reflects poorly on not just them but the doctors office as well.

Wonderful doctor with a good attitude. Very gentle. Office personnel are very pleasant. I'm so glad…read moreI went to him.

He was very rude. Zero bedside manner. He was upset because I was not certain I wanted a hearing…read moretest,

Disappointing. I had surgery there several years ago by Dr. Greek for a deviated Septum. I was…read morenot happy with the offset of the nose, or a new "bump" in the nose either. He said not to worry, that it would get better. Well it never did. I since have seen other ENTs and they have comment on my deviated septum. I recently had another surgery to fix what Dr. Greek did. My surgeon even commented that I was lucky he was "not an expert surgeon" as he left a lot of cartilage in the nose that was broken, whereas most other doctors would have removed it. By Dr. Greek leaving it, it saved me having to have a graft, however this should never have been needed had Dr. Greek fixed my nose the right way the first time. Other than his skills at surgery being sub-par and making matters worse, the office staff was nice and friendly And... im not a yelper with a couple reviews and only posts when I'm pissed... I have lots and believe in being fair, but having to have a 2nd surgery to fix the first, is annoying and costly!

Not happy . Rushed through . No communication . I feel insecure . He checked my mouth in a few…read moreseconds . I felt he really didn't check well or give reason why I'm experiencing lesion in mouth . I feel I have to see another doctor to make double sure I'm okay ! Staff was pleasant & no wait time . I was happy with that aspect :) Doctor didn't even use a light to look inside my mouth . I found that very strange ! Insouciant is a great description ! This was at Corona office !

I went in for an evaluation on hearing loss and it turned out that I have about 16% losses…read more Excellent consolation and review of the details. Staff is friendly and receptive.

My mom had to go see Dr. Kalkanis today for ear infection and she came out so pleased. Dr. Kalkanis…read moreand his audiologist were so funny and my mom said they had excellent bedside manner. His staff is very friendly, response and very helpful and organized. I'd recommend anyone to go there. This is not the first time I've been there and both times they were amazing. Keep up the good work you guys do excellent taking care of the community.

We saw Dr Morelock this morning for my husband's progressive hearing loss. We were nervous about…read morewhat was going on with his ear, and the staff and DR put us right at ease. The receptionist and nurse were friendly and professional. My husband needed an in office procedure that took some time. We never felt rushed and the DR answered all of our questions even gave options for treatment. During the procedure, the doctor and nurse were competent and caring. I'm so happy we found such a wonderful DR for my husband's ENT needs. Thank you again.

I had what I thought was a middle ear infection (otitis media) for over two weeks. Was hoping it…read morewould go away on its own and unfortunately did not. Dr. Morelocks office got me in within minuets of making a phone call for an appointment! The front desk was friendly and helpful and Dr. Morelock and the nurse (didn't catch her name) were very kind and quickly removed what turned out to be a case of a fungal ear infection (otomycosis). The entire process from phone call to leaving the office was quick and painless (except for my messed up ear). They also accepted me even though I did not have insurance and would have to pay out of pocket. What they ended up charging me was very fair. Thank you Dr. Morelock.

Went today and saw Dr Sarah Caroll and was very happy with my experience. Got water plugged in an…read moreear after a fun boat outing and have been dealing with pain for about 3 weeks, needed it drained. Not the first time I had this procedure done and was nervous to pick a new location bc I know how painful it could be. Recently got new insurance and once I uploaded my info they called to let me know they didn't take it :( asked about the pricing for this procedure and thought it was worth just paying to go somewhere that would take care of me so went anyway and I'm glad I did. Dr. Caroll did a great job and I felt no pain and had the pressure/plug alleviated immediately. I've had this same procedure before from other doctors that was extremely painful so I braced myself and she kept checking in making sure I was ok and not rough at all. Recommend

Office experience was a waste of my time the doctor did not help me at all. Tried to up charge my…read morevisit until I made a complaint to the billing department. Contrary to the doctor's comment below I do have the right office and I do not recommend this office or doctor.