Charles was the utmost in professionalism. My home has 25yo carpets that have seen better days. I…read morehad very low expectations on the outcome and Charles used his expertise to give me what I needed. One room was so soiled, he recommended that the carpet be replaced and he didn't charge me for it. I appreciate the clear communication and trustworthiness of his business practices. I'd definitely recommend Charles in the future.

I needed light colored dining room chairs that had become dingy and a few rugs cleaned, but I was…read moreneeding to be careful because most of the chairs were a performance crypton fabric with special instructions that only water could be used to clean and it couldn't be too hot. The owner went above and beyond to understand the cleaning code, get the best products to use, and forming the best strategy to balance risk management but improving the state of the chairs. I understood he couldn't guarantee results, but felt that he worked hard and long to ensure the best outcome possible. In the end, we did see a big improvement in the chairs, and while they don't look brand new, it's much better. Communication was also easy throughout the process, and price was very reasonable after I checked with other companies as well. I'd recommend and use him again.

My carpets look great! They were dirty. We tried doing them ourselves and just didn't get the…read moreresults we did with Jetty. Even offered stretching the carpets out but it wasn't in our budget. Bit most definitely on the thing to do list.

Provided a quick and reasonable quote, offered next day service, provided a quality service, clear…read moreand honest communication. Will definitely be a repeat customer!

Quick and fast service. Good customer support. We called…read morethem on Wed and had all our services done by Friday. Will surely be going back in future.

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

Called on Sir Grout for resurfacing, polishing and sealing. The company offered free estimates with…read morea consultation that took approximately 30 minutes. Scheduling the work took a little longer than expected but I assumed they are busy. The technician that completed the job was very meticulous in preparation to ensure that no cabinets or appliances were damaged. I was impressed with the final product and would recommend their service but the cost may give you pause.

Jose recently regrouted and sealed our custom shower area, including the curved glass block wall…read more He did an amazing job. It looks better than it did originally. The biggest surprise is that he cleaned up all the fine dust afterwards. The job was superior and we would not hesitate to recommend Jose with Sir Grout to anyone that needs any regrouting and sealing application. We wish he had done this when we first redid the shower. Could not be more pleased.

We recently had Dsteamer clean the carpets in our 4 bedrooms and stairs, and they did a great job…read more DJ, the technician, was very professional and knowledgeable. He explained everything clearly and let me know that adding a stain and odor treatment would be the best option to help remove some of the more stubborn stains from the carpet. The service was fast, efficient, and the results looked great. I also really appreciated Adrianna's follow-up, she checked in a couple of times and was very patient through phone communication while I was arranging the service. They were actually the only company that consistently followed up on my request. Overall, a great experience. I definitely appreciate their professionalism and customer service.

I am so happy and impressed with this company! Not only were they the first to respond, but they…read morewere also the nicest so I chose them, and I am so glad I did. They did an amazing job not only on the carpets, but as well as a large sofa and rug. I will definitely be adding them to my address book for future cleanings.

David cleaned and polished my marble tile and also repaired a chipped tile. I was extremely pleased…read morewith the results, and the price was very reasonable.

David was quick to respond to my inquiry. I was disappointed at first because he said my job was…read moretoo small for him to travel an hour. I then asked him to quote 3 rooms of terrazzo tile instead of just one. I was AMAZED when his quote was so affordable. I was excited to be able to get all 3 rooms done within my budget. David and his assistant arrived on time and were professional and courteous. He explained the sealing and polishing process. My floors are original to my 1975 home. so I was not sure if they could be brought back to life. He showed me my master bathroom and I could literally see my light fixture in the reflection of the floor. When he was done with the foyer, I opened my front door and could clearly see the reflection of the leaves on the trees outside. I highly recommend David and Clean Tile and More.

Charles did an excellent job! He was very punctual and went above and beyond on the service! Thank…read moreyou very much! We were really impressed!

Charles was here promptly on time. He cleaned a sectional and 2 area rugs. Very friendly with…read morereasonable pricing. I have used him before. He does a very thorough job.

I highly recommend Grout Cleaning of Houston. Izzy was on time and did a great job of cleaning our…read moretile. I am going to start having it done once a year. The price was very reasonable for our large area.

From the owner: Marble cleaning, tile cleaning, grout sealing, brick cleaning, concrete cleaning and any other hard…read moresurface restoration. We bring the shine and finish back to dull and damage stone surfaces. We seal out dirt and spills from tile and grout. We enhance natural stone like slate and travertine. And most of all, we specialize in customer service and satisfaction, providing value and performing at reasonable rates.

We replaced all of our supporting floor joists and subfloors before floors for living came out and…read moreinstalled our LVP flooring. Their installers poured self leveler on the entirety of our wooden subfloors then immediately put the vapor barrier over it and then the flooring. This caused moisture to be trapped in our subflooring and now we have isolated spots where the floors are rotting and we cannot step on them without the floors falling through. i have been trying for 4 months to get the DM to call me back and fix this issue but they cannot seem to get their shit together and communicate at all so now I have to call my insurance company and have them go after Floors For Living. This pisses me off cause we were finally done with our 3 year long full reno of our house and now it feels like we have to start all over again. Will never recommend this shitty company to anyone.

Bob is great, listens to what you need and helps select the best option for your needs…read morespecifically. Highly recommend!