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    Forefront Dermatology Berwyn, IL

    Forefront Dermatology Berwyn, IL

    1.9(18 reviews)
    6.1 mi

    I spoke with someone on two separate occasions who I thought worked the front desk who verified…read morethat my BCBS insurance would be accepted. (This was an accented male). I took the day off and while checking in was told they don't take my insurance. When I explained who I spoke with the front desk knew who I was talking about and said I was misinformed. (Like this has happened before).

    My experience ta Forefront Dermatology in Berwyn was terrible from the moment the medical assistant…read more(who was great) left the office. I had given my list of concerns I wanted addressed to the assistant as requested. When Dr. Meccia came in, she looked at the some of them and was wrapping up the appointment. I asked about my other concerns and she rudely said she doesn't have time for that, if I want more I have to schedule another appointment. Fast forward to receiving biopsy results for an severely atypical mole from their office. I scheduled an appointment to receive an excision and subsequently tried to call their office to make sure my referrals were in order (office side) and that I could get a preestimation for the procedure (billing side). The call system never called back the first several times that I asked for the call back option when I was on hold. The billing office was strange and didn't authenticate my identity until I asked them too. I asked when I could expect to receive my preestimation for the service (when I finally got ahold of them after 3 weeks of calling regularly). They said we can make any promises of a timeline. I said my appointment is now in one week. Can you assure me I will receive this information within 48 hours of my appointment encase I need to postpone or cancel for financial planning purposes. They said yes (just to get me off the line I think). I never received that requested information. When I called the office again, because I had never even received access to my patient portal, it took us a 20 minute long conversation of trying to get access to it because my name and information wasn't registering to realize that they had misspelled my name on all my forms, charts, and medical records. It took them 3 tries of changing my name to get the spelling right. I ended up cancelling my appointment because I don't trust an office who treats their patients this way. I rescheduled with another dermatologist and sent over my pathology report from Forefront to them. I found out at that my name was still misspelled on the pathology report, leading to confusion at the new office as well. Overall highly dissatisfied and would recommend everyone avoid this office at all costs.

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    Forefront Dermatology Berwyn, IL
    Forefront Dermatology Berwyn, IL
    Forefront Dermatology Berwyn, IL

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    Chad Purnell, MD - cosmeticsurgeons - Updated August 2026

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