Bull crap! I was such a loyal customer for 20 years . We bought 4 cars from Ray…read moreNever thought they would sell us a junk!! Never again will we go there!! If your 60 or over go somewhere else these people only care about making the money! All the stories ever told about the used cars sells men are true! Especially at Ray Chevrolet!!

Ruperto is definitely the man to go too! We will definitely…read morecontinue to make the drive out to purchase from this dealership. We thank our salesman immensely for the process as this was our first time experiencing our big purchase as newlyweds. Thank you Ruperto and Ray Chevrolet for taking care of my family!

Best dealership in Fox Lake! They're always upfront about the inventory they have and always seek…read moreto meet the needs of their customers, and won't push you to buy something you won't want. Bought two vehicles from them and they're both still alive and well to this day. An '09 Nissan Rogue and a '14 Subaru XV Crosstrek. Both are solid and the Rogue in particular has taken a beating over the years but keeps on going. 245K+ Miles on that one, and bought her at 133K. The crosstrek has 155K+, bought almost 2 years ago at 95K. Nick is my favorite at the shop but anyone you speak to there is going to treat you with respect and be professional. Sorry it took me this long to re-write my review, my opinion has certainly shifted over the years. Thanks for the two solid vehicles.

excellent people excellent cars excellent prices a good place to go for your car needsread more

No oil change should have me waiting over 2 hours. I had a 10am appoint. I could maybe maybe see…read moreit if i was awalk in. Needs to step it up. I'm noticing a difference since the recent management change. 2 hours 20 min so far and still waiting. UPDATE: 1/12/2026 Updated from 2 to 3 stars. Upon further review, this was a shared issue. I had been recently getting spam calls from collectors. I made an appointment on the Toyota app and then later got a call to confirm. I thought it was another spam call and didn't know it was Toyota service calling to confirm. So I blocked the number (now it is unblocked FYI). But that action caused me to miss the text and a call that the service tech made while I was waiting. So blocking the number thinking it was a spam call was me causing part of this issue. The service department used to come up to me in the waiting room or call my name. Since that didn't happen, I think part of this was on them. So we both contributed to this. Given that, I bumped the star up from 2 to 3. Also kudos to the representative who called me to check up on this. They really do care about this issue. They are using the Kaizen method to improve and wanted to touch base to get that information. Looks like the service ticket was closed about an hour after I checked in. I waited 2.5 hours because of the blocked number and also because nobody came to get me. Water under the bridge. I went from Jeep to Toyota for the quality. So I need a good partner to keep my car alive. That means the service department. Thanks for checking up on me and I'm sorry that I caused part of it.

This place is a joke. Ever since the new owners took over it's been terrible. I've been doing…read morebusiness with this dealership since 2011. Never had any issues. I've bought and sold multiple vehicles from this dealer. Back in January I brought my car in for an oil change which took over an hour and a half. When I went to say something the service manager gave me my keys and said I'll take care of the bill. I thought it was a nice gesture until I drove my car at night and noticed my headlights were pointed towards the ground and I could barely see ahead of me. When I finally got around to readjusting my headlights I noticed the passenger headlamp assembly completely broken. All mounts were broken. I hand wash my car all the time in the summer so I know for a fact that was never broken. When hand washing my car in the spring I noticed hundreds of stress cracks in my paint, on my bumper, just below the passenger headlight. Toyota hit something with my car and tried to hide it. They even adjusted my driver side headlight to match the broken passenger headlight. This dealership is the only place I take my car so I know they did it. When I called the general manager and asked if there were cameras in the service area he said he would check and call me back. Of course he never called me back. It's crazy to think they would risk losing a customer over a $300 headlamp. Do not do business with this very unprofessional company. My parents also just bought a brand new RAV 4 and they added something that my parents never agreed to. They were able to get a hold of the owner and a check was cut to make it right but because of their shenanigans they lost another customer. It's business decisions like this that make car buying so miserable. Stay away from this dealership. Nothing but sc artists.

The people here don't listen, and Jeffrey is one of the rudest people I have ever dealt with! He…read morejust basically hung up on me after I told multiple people that a Tesla 3 would not fit in our garage in the third spot. There's a reason this place gets such bad reviews! Stay away!!

I went there for an oil change answering a special in the mail. The special included a car wash…read moreand a $10 gas card from Shell. My service registration person, Victor said I would get the gas card the car was ready. When it was ready 2 hr later he was a lunch and the check out person didn't attach the gas card to the receipt. I called when I got home and asked Victor if they could mail it to me and he said he would check with his manager and call me back.. Never heard back so I called and left a message for Victor to call me . No call. Called and had to leave a message for the service manager to please call me. NO CALL. Service department is very unresponsive.

Where to even start... This company, from their customer service and beyond has been nothing short…read moreof incredibly amazing! I literally cannot say enough great things about all the employees I've worked with. The paint on my Jeep was starting to bubble. Ray was able to repaint the affected areas, and went above and beyond in the 'repairs' when they encountered additional issues and the overall aesthetics of my vehicle. They really took their time in making sure I was satisfied with the results. I had a few concerns that they addressed IMMEDIATELY. Everyone took the time to listen to me, and take care of what needed to be done. They made sure I was satisfied. Now mind you, as we all know.. car dealerships, from the point of sale, to the servicing, etc.. can be stressful. We all have been there, and all have our own opinions on car shops.. 90% of the time, most of us feel like they can't be trusted. I have to say, that Richard in the Fox Lake service location, and Johnny in the Antioch body shop have made me feel like I can bring my Jeep to either location and know that my needs will be met with professionalism and attention to detail. I know there are a lot of other employees that have also been a part of making sure my Jeep gets returned to me in perfect condition. (I believe there was a 'Mike' that was a huge part in all this too.. sorry for those I don't remember their names!) I just got back from vacation.. I'm swamped at work.. but I really wanted to join the slew of other fantastic reviews in regards to Ray Chrysler Dodge Jeep Ram in Illinois and felt they absolutely deserved another incredible review. If I could give each of those employees that had a hand in fixing my beloved Jeep (yes.. I love this thing!!) a raise, or at least a day off with pay or a free lunch (lol) I would!! I truly hope the company recognizes what valuable employees they have on staff and commends them on how irreplaceable they are. I HIGHLY recommend them to anyone looking for a trustworthy dealership to take care of their vehicles. Thank you to everyone who has helped me out thus far! Your integrity and attention given to your customers does not go unnoticed!

Visited for a Jeep charity event. I already owned a Wrangler and wanted to see if I could trade in…read moremy Ford Edge for a Gladiator. The sales kid was eager to please but the managers could care less. The kid even asked do you want to come introduce yourself. I saw him do the nah wave. Ok cool. Whatever. I am glad it didn't work out because I went back to my dealership & got a way better deal on another Wrangler instead and way better treatment. From this experience, they don't care about you. Yeah they do charity events but that's only because of Mike. The dealership itself, could care less about a person.

We bought a 97' Civic from Griffon Auto Sales in Lakemoor. The owner, Ray, is friendly and…read morecommunicative, and talked us through a number of options in our price range. We are so happy with the car we ended up with, and also with the helpfulness of the owner and mechanic. Plenty of options under 10,000, and they work with you to find a car that fits your needs.

I had the pleasure to find this business on the way home when leaving, disappointed yet again, from…read moreanother car dealer. I decided to stop by and look at the cars they had for sale, but I had a really tight budget, so hard to work around. Ray, the owner, walked me through a couple of the options they had remotely close to my price range, and one of them was a new acquisition that they had just got in. Ray was honest with me and told me he would not sell me that car before he made sure it was completely safe. He went above and beyond to fix everything that car needed fixed in the least amount of time possible, and even more, and he showed me all the receipts for everything. I cannot say how much I appreciate everything he has done for me. I just got into the country, I work as an intern at a local business, and I really needed a safe car to get around. He gave me an amazing deal and the opportunity to work with my payments, because he understood my situation, and took a huge leap of faith with me. I can't recommend this business enough. Rather you need your car detailed, or you need a new car, make sure you come by his store.

My wife and I had previously looked for a new Ram 1500 a few months back at a dealership that was…read moreliterally 5 minutes from our house and was very disappointed with the experience. Because we are young (both 22) they tried to take advantage of that and treat us like we were not knowledgeable, on top of the blatant disrespect we received from the sales associate (Libertyville Dodge). Thankfully my wife had found a lead on an even better 1500 for a much better price at ACDJR on Facebook and figured why not give it another try. And boy am I glad we did. When we first got there we were welcomed kindly by Dan Burdett and he knew EVERYTHING about the truck when we were test driving where as at the other dealership they knew nothing about what they were trying to sell. We felt respected, and were treated like a part of the family, instead of just a number. When it came to figuring out the deal, which is nobody's favorite part, Dan was honest, respectful of our age, not trying to take advantage of us and was just an overall great experience doing business with him. There was a bit of a mix up with the final out the door price of the vehicle but was handled within minutes and had us out the door and on our way. Having a career that makes you live somewhat of a nomadic lifestyle, I would personally come from out of state to work with ACDJR and Dan again. Everyone at ACDJR was beyond respectful and kind, they worked as a team which is not a common practice in a sales environment.

AVOID THE DEALERSHIP AT ALL COSTS . I purchased a slightly used (1450 miles) 2025 Chrysler Pacifica…read morefrom them March 2, 2026. I was advised by them and the Carfax that it was involved in a minor incident (superficial scratches), but during a random hot day a week later, it was determined the air-conditioning didn't work. I brought it to a Chrysler dealership closer to me and found out that it was involved in a major accident with the undercarriage being incredibly bent and parts haphazardly replaced. I emailed pictures and wrote up an email of the laws that were broken, so they agreed to give me my money back. I was able to finally get my money back in May 2026. Here are the issues I had: - When I went to pick up the vehicle a week after purchasing, it was not ready for me (even though they said they would have it ready). I had to wait quite a while for it. - When I finally got the vehicle, it was not fully vacuumed and there was sticker goo and a black X in the corner of the windshield. I had to ask them to take it back to re-vacuum it. -When working with the manager (Don) and the general manager (Kip), I was told that they would call me back, text and or email a few different times during the disaster of getting my money back and they never did. I had to contact them or track them down each time. - Yes, this car was used, but when buying from a certified dealer, you expect quality and truthfulness. Supposedly they do a quality inspection prior to putting their cars on the lot, but somehow the vehicle I bought made it out on the sales lot when it absolutely should not have. Which makes me wonder if I brought it to them to have the air conditioner fixed that I never would've found out it was involved in a major accident and I would be driving an unsafe vehicle. The only reason I am giving this dealership two stars is because they did take the van back and I got my full money back. They also gave me a van to use while I waited for my money. Except for the use of a van while I waited for my money back, everything was difficult/ a disaster, and I will never recommend this dealership to anyone.

Dogan is honest, knowledgeable, and truly works to find the differentright fit for you. Highly…read morerecommend him for any new or used car purchase.

I've been through a lot in the last two to three years....without getting into to much detail. I…read moredecided to go to Raymond Chevrolet who've purchased many vehicles from the past. Because of my hiccup in life. I was Amazed how they were able to assist me and help me out. I am super pleased and also got my dream truck I've wanted. I want to send out a Huge Thank you to everyone who helped me make this happen. I want to start out with my Sales/Professional Darek K who was terrific and very kind. He really listened to me and what I was looking for and what I wanted. Didn't have the color I wanted in my truck but you have to pick and choose what's more important to you. I'm not rich to order a vehicle to my liking. This truck is perfect for me! I absolutely love it! I also want to shout-out to Stephen F who's the Sales Manager who worked his magic to make this happen for me. I could have gotten anything I wanted it was one of the best experiences I've ever encountered when purchasing a new vehicle. Last but not least a Huge Thank you to David C the Business Manager who dotes all the I's and T's lol, it was him who made the deal even sweeter by bringing to my attention the extended warranty, I so purchased. I know in the end it all worked out the same as far as numbers go....but I was able to get the truck i truly wanted and love I can't Thank you guys enough. If I could Hug you guys I would! Keep up the Great work!

July 2023 Russell, Kat, Greg, Bailey and Scott checked off all the boxes for my first buying…read moreexperience of a new F-250 6.7 Super Duty. I decided to finally trade in a 2021 F-150 and go into a bigger truck for my families activities and needs. I have known Russell now for several years and he has alway stayed in touch with me. He is always in a good mood and when he sees me, has always made sure to say hi during my service visits for the two ford vehicle's I own. Well we started discussing the possibility of going on to a bigger truck during one of my service visits for the f-150. This conversation parallels another one that I was having the same day with Greg and Kat in service about why I was thinking about going into the super duty line. Between the three of them, they gave me the confidence and information I needed to make an educated choice to start pursuing a F-250. So over the next several weeks Russel contacted me about various options that would come in inventory to see if these met my needs. Well finally a 2020 white super duty came on the lot and I had a feeling this was the one. Again I was on another regular maintenance Sevice visit with my son and Russ got the vehicle pulled up for me to accommodate a test ride for my son and I. Well taking a 6 year old ona test drive ended up asking 1000 questions which made it a bit challenging to ask the questions I wanted. Because my sons questions hands down come first. Russ respected that and just enjoyed the ride. The great thing was I was able to contact Russ personally the following day and several weeks after that about this truck to answer my questions. So that brings me to July 20, 2023. I decided to come test drive the vehicle again as I have made my decision of what I wanted to buy. I was currently looking at three different 2020 trucks at 3 dealers. The thing is the customer service I have gotten Russell, Greg and Kat at Kunes in Antioch over the years really drove me to want to do business with this team. So following my test drive with this vehicle, I was able to have another conversation with Gregg, Kat Russ and Bailey in the service department about this vehicle. This was the first time meeting Bailey and it was a pleasure. He is very knowledgeable on the diesel truck engines. All of them were able to answer all my questions and also gave me great additional information about the truck and warranties available. So from here it was pretty much set in stone that I wanted to buy this truck. From here I sat down with Russ and discussed the offer. We finally agreed on the deal with help of his team that included extended warranties and Cerma coat products available. Which brings me to Scott. Russ brought Scott over to introduce him to me and go to the finance office to finish up the deal. Scott it's another top notch individual and is a perfect fit. He made the finance part of finishing the deal very easy and quick. He was well prepared and thorough. Kat, Greg, Bailey, Scott and Russ really made me feel great about doing business with them and the Kunes Auto Group!

I contacted Kunes Ford of Antioch about a 2022 Tesla Model S Plaid listed for $44,995. The…read moresalesperson Drew Romano confirmed interest and promised to call if anything changed. I drove over 3 hours with my family and young child. Upon arrival they said it 'sold within the last hour' -- no callback was ever made. In my experience, Drew Romano is a terrible rep to work with. Other buyers should look elsewhere to make their purchase do not shop here and avoid working with Drew at all costs.

100% customer service top notch great and detailed work very satisfied will definitely be back!read more

When I need any type of car,truck,trailer,tires, repair work done,I have been going to Depot Tire…read morefor over 20 years and I get the work done right and on time,Warren