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    Cex

    1.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    6 years ago

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    CeX

    CeX

    (11 reviews)

    €€

    North Inner City

    I have always trusted CeX as I've sold a number of phones over the years. I liked the way the were…read morevery thorough in ensuring it wasn't a stolen phone and always received a reasonable return in cash. This all changed yesterday, 7th September. I was looking for a simple Nokia replacement for my elderly father. For €45.00 I purchased a rather worn Nokia. However because it comes with a 2 year warranty I thought, well it must be a good phone. To my utter disbelief when I went to put the SIM card in I learnt those purchasing aren't getting value for money. I opened the back, it was absolutely filthy. They hadn't even bothered to clean the inside. Upon turning it on the phones memory hadn't been wiped either. Nobody bothered to set the factory reset button. I returned it immediately, I got my money back but I will not be going anywhere near CeX again. Honestly I thought you had a good reputation. I was able to buy a brand new Nokia 610 in a store a few hundred meters away. AVOID

    Good store blighted by several issues, so without further ado, let's begin…read more The pricing here generally whips Gamestop's so-called bargains, which means that this store generally attracts a crowd. The best way is to get in early, and browse at your own leisure. Second-hand phone prices are insanely expensive, especially for anything with an Apple logo on it. Even someone with not a lot of money can find something here, as their game prices start at just 20 cent! That said, the issues are a problem: 1) Opening hours. Despite the fact that the staff members are often in the building 10-20 minutes ahead of time, they seem incapable of sticking to their 10am opening time. 2) New arrivals of stock are often not placed on sale until the following day, which renders the "check stock" function of their website pretty useless when you can't find what you're looking for. 3) Disorganized queue system. There could be as much as five people behind the counter, and only two of them will actually operate the registers. 4) Disorganized stock. Shelves can go for more than a week without being alphabetized or cleaned. Recently, a chocolate bar was left on one of the shelves, and two days later, it was still there. 5) Suspect buying practices. Three times now, I have been witness to staff members accepting shrink-wrapped products. True, the seller was asked to open the seal on these items prior to the purchase being made, but 18 copies of the same new release DVD, from the same seller, under these conditions?? 6) Price changes. This happens constantly, but the staff never seem to update the price tags, which confuses a lot of people. 7) No phone number on their website. Imagine this; you're travelling from Cork to Dublin and this store has something you're looking for. How can you reserve it when they don't provide a phone number? They have one, they just won't give it to most customers. So in closing, definitely visit here, but do it before noon because the stock will usually be in a jumbled-up state!

    Cex - mobilephones - Updated May 2026

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