Got my new laptop here after the last one died last week tear…read more Was in the other PC world in the retail mall but and the foreign sales guy was a douche bag told me they had none left when they did and tried to upsell loads of shite to me to I wants in the mood. I said give me 5mins and he said he would go get the laptop...not what I wanted or asked So anyway I left Went to the other PC world the chap there looked after me with no issues bought it with the insurance for 3years no probably in and out within 10 mines

I had my phone couriered from my work place to express tech get my battery fixed. The battery in my…read moreiPhone 7 was completely draining in less than an hour no matter what I did. They repaired it within a few hours and brought it back to me at work the same day. I spoke to an employee on the phone the day before I had the courier come pick up my phone for them to repair it. The guy on the phone was friendly and helpful. I wanted to see how the phone worked for awhile after repair. And about a month later it has been great and the battery is like new. The only odd thing that happened in the first few days after repair was that the screen wouldn't respond to touch. The volume, lock and home button worked but the screen was on and wouldn't respond to touch. I did a few hard resets and it would go back to normal and hasn't happened since, but it was a little nerve wrecking at first. Other than that I would return here for other repairs.

AVOID AVOID AVOID…read more Do not trust this place with your phone repairs. I brought my iPhone 16 Pro in for a screen replacement, which cost €250. A few weeks later, the screen shattered from a fall of less than a meter - onto a wooden floor - with a protective case on. I returned and was charged another €200 for a second replacement. This time, they added a screen protector - something they should have done in the first place. Not long after, a blue inky patch appeared on the top left of the screen and gradually spread, making the phone completely unusable. Crucially, the phone had not been dropped, hit, or damaged in any way after the second repair. When I went back, they made me wait over an hour while the phone was supposedly being "assessed" (it just sat untouched on a desk). Eventually, I was told I'd need another new screen--and that it wasn't their fault after spending EU550 with them on two screens. Ended up getting it fixed properly by another provider for €150. Bottom line: Terrible customer service, poor-quality parts, and you'll find better prices and reliability elsewhere. Avoid ExpressTech at all costs.

This store is one of the worst stores i have ever had displeasure of visiting. The staff are very…read moreunder trained, in their field of work and of the four different staff members i delt with, all had a dismissive cant be unprofessional attitude. I had a phone with software issues which they tried to shift the blame. I had to have the phone sent off twice with no replacement and when i asked them to exchange the phone for a different make. They refused saying there had to be three seprate problems with the phone, before they whould exchange it. Due to this the folloing phone i bought was sim free, from a different company. So if anything went wrong with it I wouldnt have to deal with the staff again.