In my 7 1/2 decades walking the earth these folks are #1 in the carpet cleaning business…read more Professional service @ an extreme reasonable price. 5 Stars!Went the extra mile to remove candle wax from carpet.

From the owner: Carpet, upholstery and ceramic tile cleaningread more

The service representative actually showed up early, and did a great job explaining what he was…read moregoing to do. He worked hard on some extra dirty spots. I would highly recommend this company for cleaning your carpet. It was dry within a few hours.

The only reason for the one star, is because negative stars are not an option…read more Not seeing any reviews for any Chem-Dry in Jackson, I chose Fuller's to clean my white carpet. I was told beforehand that the carpet would be dry in just a few hours after being cleaned. They asked me if I wanted a "stain protector" for the carpet (It was offered free), but I declined. After the two very young men were finished with the cleaning, we left to go shopping for three or four hours. When we came home I tested the carpet to make sure it was dry; I was absolutely shocked to feel the carpet: it was very wet, not damp, and it had a sticky feel to it. I called the company and was told to wait until morning to check it again. In the morning, I tried to vacuum the carpet (as I was told to), but it was impossible: the carpet was so sticky the vacuum wouldn't budge! It was still wet in many areas after more than 24 hours. In short, I had to argue extensively with this company to refund my money, as they offered to re-clean the carpet, which was just not an option when I thought it was already completely ruined by their unprofessional "work." I was so upset because not only did they soak my expensive carpet and leave it with a extremely sticky residue, but they ended up telling me that they in fact HAD used the stain protector on my carpet, despite me telling them I didn't want it. On top of this horrible experience, they didn't just admit guilt and refund my money. It wasn't until I told them I would put the charge in dispute with my credit card company that they finally agreed. If it wasn't for Pinnacle Chem Dry in Jackson, I believe we may have had to remove all the carpet and replace it. Pinnacle was so incredibly professional and cleaned my carpet twice, removing all the residue and saved us from a huge expense. I realized after having Pinnacle clean my carpet, that Fullers didn't use the same kind of equipment and never arrived in a professional carpet cleaning van. Pinnacle Chem Dry is who I recommend to everyone.

I'm happy and Shawn did a great job with some spots that were difficult. The price was right and…read morethey were on time and worked around my 2 homes

I submitted a quoTe request on Yelp to clean the basement carpet and staircase. Pinnacle responded…read morequickly with the most competence bid. They arrived as scheduled and quickly got to work and did a GREAT job. The carpet had several stains that I didn't expect would come out but they did and the room looks good as new. They were both very friendly, courteous and pleasant to talk to. Perfect experience top to bottom, I'll definitely use them again. Thank you!!

I scheduled the appointment online yesterday and the appointment was for today. Keegan showed up…read moreduring time frame scheduled and he did a wonderful job. He explained what he was scheduled to do and how long it would take prior to starting. I would schedule Stanley Steamer again. Carpet looks excellent.

I spoke to the lady on the phone to schedule service. I use them over a dozen times in the past 15…read moreyears Great job they do. The lady on the phone this time told me I wasn't in her area and that they have a new computer program and they can't schedule me. Awful awful customer service. Ask to talk to a manager and she said she was it. Ugh

Anthony, thanks again to you and Cody for the outstanding work on our carpets today. My wife and I…read morewere amazed that you were able to get spots out of our dining room carpet that have been there for more than 10 years. The previous carpet cleaning company hadn't removed any of those spots. Everything looks and smells great. We appreciate also that you are very honest, personable, and that your prices are so reasonable. We look forward to doing business in the future.

From the owner: Anthony Lapeer is an 10-Year carpet cleaning expert. Anthony is an owner-operated carpet cleaning…read morecompany; this simply means that Anthony will personally show up to provide your cleaning service, not an inexperienced, untrained employee. Our unwavering commitment to excellence has earned us a reputation as a trusted and reliable choice for residential and commercial cleaning services. As a family-owned and operated business, we take pride in our long-standing tradition of rendering superior service with a personal touch. We believe in treating customers with the utmost respect and professionalism and are dedicated to ensuring our clients are 100% satisfied with our service. We offer a wide range of cleaning services, including odor elimination, mold treatment, and carpet cleaning. With our expert owner-operated cleaning professional, we guarantee that your carpets will look and feel as good as new. Trust us with your carpet cleaning needs; you’ll be glad you did!

The flooring looks awesome and they worked diligently through the project. The workers were very…read morekind and respectful while on sight. There was poor communication to start the project while trying to get a quote but it eventually resolved. They tried to change the price the day of the installation but after reaching an agreement they ended up sticking to the original price that was agreed upon.

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

No answer phone ...no answer email ...no answer text. When I tried to leave a voicemail the…read morevoicemail Box was full. We're playing hide-and-go-seek and I didn't even know it.

Quick summary: Overall I am very satisfied with the service that I received from Teri and the Boss…read moreLady's Cleaning Service. She did a fantastic job on my house and made it seem like new again. Teri is professional and detail oriented. She arrived on time and immediately started work. I feel like I received an excellent value for my money. Additional details: When I contacted Teri initially on Yelp she responded with a price quote in a timely manner. We were able to set an appointment for a walk-through. on the day of the walk-though she notified me that she was going to be about 15 minutes late for our appointment, which was totally fine and I appreciated the notice. Once Teri arrived we went through my house. She took notes on areas of emphasis that I pointed out and asked a lot of good questions. I still had several other companies to interview so I did not book her service at that time. Once I had completed my other interviews I realized that Teri's rate was the most competitive and her professionalism/demeanor was on par with the more expensive companies. I informed Teri that I decided to go with her company and we set up a day/time for her to get started. Teri arrived on time and got to work straight away. My house was in need of a deep cleaning and Teri worked really hard to make my house look like new again. I work from home but I was not disturbed at all by Teri. She worked until the job was done and did not appear at any time to be in a rush to get somewhere else, I truly felt like she viewed the task at hand to be of upmost importance. There were a few minor things that Teri missed, though very understandable given all that she had to do. I let Teri know about them for next time and I am confident that they will be addressed. And yes, I may have buried the lede here; I have already booked Teri for another service. In my experience, the Boss Lady's Cleaning Service is right at the top when it comes to service and value for money. If you choose this company you will not be disappointed.