Here's a little back story to this review. We used Certified Pest Control for a home inspection while buying a house. Alex came out and inspected the property (at least what he could). He didn't see any cause for concern so we went through with the purchase. During the renovation I had to take some drywall down due to a leak that the previous owner used to have. To my surprise, I found termites.
I gave Alex the benefit of doubt since a person can't see behind a wall so I decided to call him up for a termite treatment. He came out and quoted us at $900 which is pricey, but the termites scared me so we opted to go with them and we scheduled the treatment. However, the guys that came out to do the work were extremely unprofessional. My wife was there with them at the house since I had to be work. Had I been there, I would have fired them from the start.
From the moment they arrived, they were cursing up a storm. F-This, F-That, F-You (to each other). At one point a car drove past the house and he yelled out F-You to the car.
Then complained that we don't have enough outlets outside because they didn't bring long enough extension cords. For $900 I expected professionalism and we didn't receive it at all. When I called to complain all I was told was "Sorry. I'll pass the info along". Which doesn't surprise me since she is the guy's (that I'm complaining about) wife.
They offer a warranty to protect their service every year after the first year so that my house is protected which was quoted at $145. I would have extended it every year, but after today I am definitely going with a reputable company next year. I'll be doing more research next time. read more