Good communication. Professional. Friendly. Reasonable price! Anthony did a great job and I would hire him again! read more

Anthony came by in a Scion TC and a carpet cleaning machine. I expected a work van such as when I call Stanley Steamer, which just felt unprofessional. My first impression was that this was just some guy that purchased a carpet cleaning machine and is now advertising his services as a novice carpet cleaner. Anyways, Anthony quoted $100 for a carpet cleaning, but upsold to $275 because of pet urine. All he did for this pet urine was spray some "enzymatic" fluid over it. He mentioned throwing in some stain guard, but I do not know what he did extra to "throw that in". I had to lift the furniture up for him to get underneath the beds. Then, once, I opened the closets, he tells me that he did not quote me on the price for the closet. I told him that it was just a little bit more carpet. In response, he screams, "IT'S JUST A LITTLE BUT MORE CARPET, BUT IT'S MY COMPANY." He finally decided to clean the closet areas within the same $275 price. Anthony was unprofessional and sarcastic throughout the entire time he spent cleaning the carpet in the house. This house had three rooms with carpet. The living rooms and hallways did not have carpet. $275 is a steep price to pay for such a cleaning. He says that carpet cleaning pays better than working at a law office, and the only reason this is so is because of his tactics. It is hard to make an honest living. From this point on, I will use the more well known carpet cleaners such as Stanley Steamer. read more

I rarely write reviews but felt the need to in this case. I made an appointment with this guy after being provided an estimate for the work at a specific time as I had to take the day off of work so that I could be here for him to get the job done. Well, as the time for our appointment approached he still hasn't arrived at my home. I patiently waited several minutes past the agreed upon time and finally called him when he hadn't arrived. He at first couldn't remember the appointment. Then he stated that he was running behind schedule from his earlier appointment and would arrive as soon as he could. This ended up being over an hour after our scheduled time. Upon arrival he took a look around and immediately went into how great a deal he was giving me. Then he proceeded to do the cleaning. After requesting that he retouch a portion of the hallway as it didn't look like it had come clean he proceeded to challenge me and ask if I was questioning his work. He became aggressive and said that all I wanted was to pay the lowest price. I told him that I just wanted to pay what he quoted me. There are pictures to show how he left the carpet and sofas after cleaning and them. We have had our carpets and sofas cleaned several times in the past. Each with much better results. This is the absolute worst they have been left after a cleaning. In addition the service was horrible. I hope this help you as you consider using his services. UPDATE: Shortly after posting this review I received a call from Anthony calling me a F&$@ing P%£€*y. DO NOT DO BUSINESS WITH CERTIFIED CARPET. read more

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I was so nervous about booking a cleaner for my S-fabric Crate & Barrel couch but Anthony was so patient, flexible, and thorough in his responses that he eased my nerves and made everything really easy to understand! After he answered all my questions, I decided to book him for the premium service, deep clean cushions, deodorizer, and surface clean with stain guard! From start to finish he was really respectful and thorough about what he was doing. He even asked if he needed to remove his shoes to align with our house rules! (I really appreciated that!) My only regret is that I didn't have my sofa cleaned earlier! The sofa smells amazing and my cushions even look fluffier (if that's a word)! He even threw in stain guard for my rug I'll definitely be calling him and Certified Carpet Cleaning regularly to maintain this level of clean! Thanks Anthony for the great service! If you're looking for someone in the area he serves, please consider him as an option! read more

Certified Carpet Cleaning - Carpet Cleaning Near Me

Not all vendors communicate well on Yelp. Some are more responsive and reliable than others. Anthony replied in a timely and consistent manner. He was a few hours late due to a hold-up at a house he was servicing, but gave me his ETA. He quickly quoted a fair and competitive price. I was contemplating replacing the carpet on my stairs, but glad I went this route. Anthony did an amazing job and I saved several hundred dollars as well on this more eco-friendly option. You could save some money renting carpet cleaning equipment at Home Depot, but in my case it paid to have a professional do it. I'm not sure I would have gotten the same results with the former option since it's something I have yet to try, but I'm very happy with my decision especially since I think cleaning the staircase is a little trickier. Thanks Anthony! read more

Looked on Yelp last night for a company to come out ASAP to clean our sofa. I got an answer back right away from Anthony. Came out at noon the next day. Super Nice man. Very friendly Very professional. Enjoyed our conversation very much. He did a wonderful job on my couch Even hit the rug for me out of the kindness of his heart. Thats a rare gift to find someone with a kind heart. Feeling very Blessed to have found Anthony. Highly recommend Fine Man read more

Certified Carpet Cleaning - L shape sofa and rug - Carpet Cleaning Near Me

BOOK AT YOUR OWN RISK! Had this vendor booked a week in advance to clean the carpet in my apartment prior to turning in keys to the landlord. Not only did he not show up, but there was no communication about running behind so that I could make other arrangements. Not even a text! Now I'm at the mercy of my landlord and hope he doesn't take up much more of my deposit on the carpet cleaning. Really shitty way to do business, guys, do better. read more

Certified Carpet Cleaning - Our actual convo. Wish I had gone with a different vendor. - Carpet Cleaning Near Me

If I could leave 0 stars I would. Be aware that this company, based on the phone number, is also Listed as Advanced Carpet Cleaning. A rep named Richard came to my home on 8/15 took 3 of my rugs and was to return them on 8/31. I paid $350 and they still have not been returned. I have called 562-475-3373 repeatedly and if I don't get sent to voicemail, when Richard answers, he immediately hangs up on me when I begin speaking. At this point they have basically stolen my property. Figuring out how to take legal action to get both my property and money returned. read more

Certified Carpet Cleaning - Carpet Cleaning Near Me

I used Certified Carpet Cleaning this week and was so impressed by the service they delivered. We just moved into a new office building and needed to have the carpets cleaned. Super impressed by the treatment and service. Our carpet looks so fresh and clean now. Anthony is a professional with years of experience, he works fast and efficiently. Definitely calling him again in the future. Thanks for your help Anthony! read more

Certified Carpet Cleaning - Clean area (left side). You can see the difference! - Carpet Cleaning Near Me

Anthony did an amazing job on our area rug today! I called him this morning to schedule an appointment and within an hour he was already at my house. I will for sure be using his services again Thank you Anthony ! read more

Anthony did a decent job cleaning my carpets. Now they look nice and clean! He was also quite efficient. read more

Certified Carpet Cleaning - Carpet Cleaning Near Me

I messaged for a quote and got a response pretty fast. Got a quote on the phone and he was willing to drive to to locations since I'm in the middle of a move. There was a foul pet odor smell and i wanted it GONE. He showed up on time and was friendly. He asked shoes on or off, which i appreciate because no shoes in Asian homes please. Anthony was very professional, and informed me he had enzymes to eliminate the odor. He did a great job and provided great service. He even cleaned my couch ottoman for free as a package deal. Which was so kind of him! The kindness and heart this man puts into his work can be seen. It was great talking with him, as he's very personable and considerate and polite as well. Thanks again!! I'd definitely hire them again and recommend to friends as well. read more

Anthony came by and got our carpets looking presentable again. Very professional and responsive. We had heavy dirt buildup with having dogs and occasional shoes in the house and the result looks amazing. Would recommend and will return our business to him. read more

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As someone who runs a business I LOVE when I am ensured the job is going to get done with quality. First, after requesting quotes at 10pm hoping for a response in the morning, Anthony responded under 5 minutes with a quote and appointment availability. Although a series unfortunate events occurred on his end, Anthony's pride in his business didn't stop him from promising he could follow through in a last minute request I had to get my sectional clean. He communicated very well with me and got straight to business upon arrival. We are so happy we finally have a clean sectional that smells AMAZING. Thanks Anthony. Sending bunch of blessing your way! read more

Certified Carpet Cleaning - Finished product - Carpet Cleaning Near Me

Anthony showed up and cleaned our carpet. He was friendly and communicated well. He cleaned it quickly and his prices are affordable. Thank you for your service! read more

Certified Carpet Cleaning - Living room - Carpet Cleaning Near Me

Anthony was responsive and timely with his services. He has several cleaning options to consider as well. I appreciated how quick the cleaning was completed. I saw the water from the carpet and it looked like he got a good amount of dirt out of my carpet. Reasonably priced. :) read more

I got my recently purchased couch cleaned by Anthony from Certified Carpet Cleaner. He was an amazing person to work with. He was so friendly and easy to talk too. He also was a hard worker and got down to business quickly. So he originally quoted me a $120 to clean my dark grey L shaped couch. It's about 83in long three cushion (two square shaped and one rectangle shaped). He had mentioned that that was only for what you could see. Since I wanted to the whole couch(back of cushions and back of couch) done He said the new price was going to be $170 normally a $275. The $170 also included a scotch guard. The only thing I didn't like was that the carpet around the couch was drenched after he was done. I know he tried his best and he couldn't do anything about that. Thank you so much for your services. I will definitely be going back to him for more business and recommending him to others. read more

Certified Carpet Cleaning - When Anthony was done cleaning my couch. - Carpet Cleaning Near Me

Good and friendly service. My sofas very clean now, highly recommended. Good price. Fast work read more

Anthony did a great job, friendly service, Carpet looks fresh & clean....I definitely recommend his service to anyone read more

Certified Carpet Cleaning - Living room rug - Carpet Cleaning Near Me

quoted me $120 then offered to scrub and leave sofa and chair close to new for $200 which i accepted. when he left the furniture was wet but when it dried this is how they looked. read more

Certified Carpet Cleaning - $200 worth of cleaning?? - Carpet Cleaning Near Me

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I requested a job quote and Anthony called me up and was very professional. He let me know his products he uses are eco friendly. Anthony came out the very next day to do my one bedroom that needed done. He showed up very professional and friendly felt like we were old friends. You can tell he cares about what he does and about his customers. I would recommend Anthony to anyone. If I could give an interview infinity star I would. Thank you for the amazing job and thank you for being so friendly with our dog Boss. read more

I contacted Certified Carpet Cleaning for an estimate to clean my sectional couch and dining chairs. Anthony was quick to respond and book an appointment for the next day. He was very communicative and punctual. Upon arrival we discussed areas of concern and cost. I also added on a few more items (2 rugs) last minute and he gladly agreed to clean same day. I'm very satisfied with the results and highly recommended! read more

I requested an estimate through the Yelp app, received a response in under 10 minutes, and scheduled a cleaning the same day. Anthony called me beforehand to verify my information and to let me know he was on his way. Anthony was extremely professional and courteous, and he did a phenomenal job cleaning my sofa and ottoman! The couch looks and smells so much better, and he did a great job removing some old stains that I didn't think would come out. I would recommend Certified Carpet Cleaning to everyone! Thank you Anthony! read more

Certified Carpet Cleaning - Sofa and ottoman after being steam cleaned - Carpet Cleaning Near Me

Anthony provided me with excellent service! He literally responded to me within minutes and came out on time the very next day. Highly recommend his services. He made both of our beat up rugs look brand new again! Thanks again!! read more

Certified Carpet Cleaning - Carpet Cleaning Near Me

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Honestly I was very hesitant due to prior reviews on here . But I'm glad I gave them a chance very good very communicative. Our couch had ink stains and Thai tea stains and he got them all out very good and great quality work for a reasonable price . Support your local business owners . Thank you so much we will be using you again and spreading the word about your business read more

Certified Carpet Cleaning - There was a huge Thai stain and ink stain right in the center in the cushion and now it's all gone - Carpet Cleaning Near Me

Anthony was great! I got a quote from him on Wednesday and he was here on Thursday. He was right on time and his communication was excellent. I had him clean some carpets of a rental we moved out of and they looked great. We will definitely be using his services again. Thank you! read more

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Anthony was super quick to respond and provide a quote. He was super flexible and was able to squeeze us in the same day to clean our large sectional sofa with an oversized chase from Living Spaces. We were a bit worried since they warned us at the store upon purchase about cleaning the fabric on this sofa. He was able to reassure us and did an awesome job. The pricing was fair and no sudden increases on the final invoice from the quote. Thanks for everything! I definitely recommend using his company and will be a return customer. read more

I used Anthony from Certified Carpet Cleaning LLC for carpet cleaning and upholstery cleaning. When he finished the work, his bill was double what he had quoted me. I paid without an argument as I thought he had done a good job. However when the carpets dried, there were numerous brown patches all over. These patches were not there before. I have called, and left messages numerous times but Certified Carpet Cleaning has not had the decency to call back or come back and sort out the marks that he caused. I do have before and after photographs to prove the issue. DO NOT TAKE THE RISK AND USE CERTIFIED CARPET CLEANING LLC read more

They never showed up. Anthony had agreed that he would come out last Saturday, and he never showed up. He never called to cancel or reschedule and didn't reply to my text when I asked if he was still going to show up. I wasted half my Saturday waiting for someone that didn't bother to call to cancel. read more

Anthony was great. Her provided same day service in a timely manner. Very professional and great work. Will recommend to other for use.

I would absolutely not recommend this company at all . Super bad service and bad attitude Anthony responded to my review that I had gotten the wrong business. But this is not true, I have text messages from him in addition to voicemail messages that I received from him when my daughter and I paid him double and it took a few days before I can get my money back. One of the comments he maid after talking to him to refund me the double payment was "you are not my boss, you are not going to tell me what to do". read more

**EDITED IN RESPONSE TO ANTHONY'S REPLY** We did not call Anthony racist names. We don't even know what race he is. We did, however, call him unprofessional and a liar after catching him in several lies. After reading his negative reviews, it looks like lying and not doing the job his clients paid for is standard practice, as is getting retaliatory when he gets a bad review. It also looks like Anthony's business was previously under a different name and abandoned it because its yelp page contains only negative reviews--some of which tell a story exactly like mine. We were able to find it because the number listed on that page is what he gave us to pay him via zelle. Avoid this liar at all costs. Link to his abandoned business: https://www.yelp.com/biz/diamond-carpet-cleaning-santa-monica-3?start=10 **end edit** TL;DR: Anthony did not do the deep cleaning of our sectionals that we had discussed and agreed to. When confronted, he told us that he did a "mild" deep cleaning because of our negotiated rate and then lied that that was what my sister requested (it wasn't). He said he'd come to finish the job for gas money. We decided we'd rather not deal with his unprofessionalism and dishonesty any longer and, in response, he called my sister and me a bitch. --- Full review: I definitely wouldn't recommend Anthony and his company to anyone. He seemed nice at first but turned out to be rude, unprofessional, and even tried to lie to us (a scammer, if you will). I'm going to try to keep this review concise and just present what happened for people to decide for themselves, but I'd say save your hard-earned money for a hard-working, honest business rather than working with this guy/company. - Our experience is with Anthony, the owner of the company. - We wanted two sectionals cleaned and specified that we wanted all cushioned cleaned, front and back, including the crevices vacuumed.  - Anthony convinced us to go with the pricier "deep cleaning" because his "regular cleaning" only involves what's visible when your couch is assembled (i.e. undersides of the cushions would NOT be cleaned...who wants only half their couch cleaned?) - We asked if he could do the "deep cleaning" of both sofas for $25 less than his asking price. He said he would if we left him a positive review WHILE he cleaned. I said I would do it when I had a moment at work. He agreed and went to work. - My parents and my sister watched him work for a bit. They then went back to doing their own thing since it seemed like he was doing well. - When Anthony told us he was done, we went ahead and paid him without checking his work out of good faith and because we had discussed cleaning all surfaces of the couch, etc. at length. - Later, we noticed that he had only cleaned the visible parts of the couch--the undersides still had a bunch of debris and did not have the zebra-like pattern you get after a cleaning (picture attached for reference). - We messaged him about our dissatisfaction later that Friday. He called us back on Monday and said he only cleaned what was visible because of the lowered price. He later claimed that we were the ones who asked for a "mild deep cleaning" to save money. We didn't. - We told him that he was unprofessional. If he couldn't do what we asked for at the lowered price, he should have just communicated that to us. He accused of us "making it personal". We simply wanted an apology and for him to rectify the situation.  - He finally offered to come finish the job if we paid for his gas. We asked how much he wanted for gas, he said he wanted it to cover his trip from Anaheim to where we are, which is about 31 miles away. When we called him out on the fact that he is based in Whittier (only ~10 miles away), he said we can pay him for mileage from Whittier. - We decided we didn't want to give him another cent so we declined his "offer" and told him that we would be leaving a negative review. At this, he said "great, I'll just dispute it" and then called my sister and me a bitch. A few other odd things: - He gave us a quote on the phone based on photos we provided. When he showed up, he said that one of the couches would cost more to clean due to its material. This could have just been an oversight on his part but as a professional, he should have disclosed any potential increases in cost. - During the cleaning, he didn't have any rags to soak up the water so we had to search for towels in order for him to do the job. According to his "Business Highlights" section, he's been doing this for 15 years, so one would think he'd have all of his own equipment and materials for the job, especially for a very vital part of the job. - He asked for us to write his positive review DURING the cleaning. (now we know why).  - Even after we said he no longer needed his services he continued to harass us (with an additional call that ended in him calling us a bitch and then a fake appointment confirmation text calling us "Karen") read more

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This is why you need to read ALL reviews before hiring people because apparently I'm not the first person this happened to. He habitually scams people. (I'm only giving 2 stars because he actually showed up and did something, but cleaning wasn't it.) I hired Anthony to clean an area rug for me that was still dirty after he left. When I sent him a message about this the following day and inquired that he fix it or refund me my money, I got a call from Anthony in which he became very hostile with me and extremely unprofessional! Anthony did NOT explain his services well and then blamed me when he didn't do his job good enough. I will NEVER use his services again. He refused to rectify the situation, and instead asked me for more money to complete the job. The level of unprofessionalism and lack of customer service is unacceptable for any business and I do NOT recommend using his services. read more

Very quick to respond to my message was able to schedule within one day. Very professional and fast. Explained the process very well and did a great job with my area rug and carpet in a room. Will definitely use them again! read more

Anthony did a great job and would highly recommend him. He was attentive and responded quickly. He also gave us a great deal! I would highly recommend Certified Carpet Cleaning. read more

Last night I sent a message through yelp to get my couch cleaned. Anthony was able to schedule a next day appointment, while accommodating my work schedule. Anthony was friendly and professional and gave good advice on how to keep my couch clean. He cleaned both the couch and pillows in a timely manner and I felt safe and secure with him in my home. Once the couch dries, I will post before and after pictures. read more

My carpet was dirtied by my dog and had stains all over it but luckily Anthony was able to remove the odor and clean it so it looks brand new. He was very nice, communicative, and helped us out, he explained his process after looking at the carpet and cleaned it in the same day. read more

Certified Carpet Cleaning - After cleaning. - Carpet Cleaning Near Me

Scheduled a carpeting cleaning for three bedrooms and a staircase. Great job. Responsive detailed and professional. Definitely would recommend and will schedule future cleanings. read more

I messaged certified carpet cleaning and someone got back to me within 10 minutes. I was able to make a next day appointment and they showed up on time, took a horrible stain out of my carpet in about 20 minutes. Anthony was very polite and hard-working. I highly recommend this company. read more

Anthony did an excellent job in my home. He gave me a good deal to give two big couches and most of my carpet inside my home a deep clean. There were a couple of big stains in the living room from a dog and he got them out. He did the job a few weeks ago and it still looks great. Unfortunately, I don't have the before pictures but I do have some pictures of the clean carpet and couches. I would definitely recommend this business and would I would hire them again. 5/5 stars for sure! read more

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