Great service, this was my third visit with Certified Auto and Transmissions. Service as advertised, Mr. Winfred and crew have a combined 110 experience. They worked on my Avalanche, Honda Civic and Toyota Prius cars. Highly recommended, cost efficient and always on time. read more

Certified Auto & Transmissions - Auto Repair Near Me - Rock Hill, South Carolina

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Bro don't go here, heard a guy had his truck there for 5 months and hasn't seen it since. Guys don't pick up the phone when he calls to ask for an ETA. Was told they're honoring his warranty but even as for a Technician myself, this is just sad for having him wait this long. They should not be in the automotive business. Would give half a star if I could. read more

Certified Auto & Transmissions - Their work quality. - Auto Repair Near Me - Rock Hill, South Carolina

Swear to GODDDDD. If I could leave 0 stars..I wouldn't even leave that. STAY AWAY from this shop and lieutenant Dan ass owner. Lied about what was wrong. Lied about fixing it. His mechanic told me before I walked in that I was getting screwed. Also gonna mention they had a nice picnic on my truck and left me a little KFC for my hassle in my seat I had a brand new speaker in my truck that went Houdini on me But really..this shop is definitely a scam. Stay away or swim at ur own risk..no lifeguard on duty read more

This place is terrible!! I wouldn't recommend them to my worst enemy. Vehicle been there for dang two months, no answer from them at all!

Do not take your car here!!!!! I repeat!!!! He's nothing but a SCAMMER including his so-called employees! This man had My husband car for over 6 months!!! " give me two more weeks" " I need a little bit more time" "i'll be done with it next week" these are his favorite line with no intention on fixing the problem!! A rebuilt transmission he charged my husband $4900 PLUS the service wasn't even done.!! So y'all know how that went?! read more

Took my car to get the transmission repaired in 2023 have warranty for 3 years so I took my car so many times once they even left a can of beer inside my car.I took my car June14, 24 went a month without hearing from them nor them answering calls nor text they just ignore every time I call. I told the owner I wanted my car back if he wasn't fixing it and was told that he was working on but every time I go to the shop it's closed. so now its 2 months without my car and haven't even heard from them since that one time he answered going for 3 next month. So I really DONT RECOMMEND GOING TO THIS PLACE. Don't even want to give me half of my money back so I can take it to a different mechanic since he can't fix the problem probable don't even care..... read more

Straight up CRIMINALS. He stole my $1500 deposit, not one repair was done to my car...for over 2.5 months. He quoted me 7-10 business days. He took my down payment with no intent of working on my car at all. That's his MO - He takes in new clients and makes his living off of their down payments and never fixes their cars. I finally decided to take the $1500 blow and tow my car to another shop to get the work done. He lied to my face repeatedly and dodged my phone calls. He told me about 14 times that my car would be done "tomorrow" - he always needed more time. A car is a daily essential for most people and he has zero respect for anyone else's time or money. This was a huge stress on myself and family. DO NOT TAKE YOUR CAR HERE. I do not wish this experience on my worst enemy. read more

Am I the first - really? When someone shows you are they really are - believe them. Take my advice very serious on this one. Here's the run down... My car has been there since 11/16!2016 to date. That's for 2 1/2 months (yes I guess that makes me crazy). At this point the car still isn't operable. He cant figure out totally what's wrong with the transmission. I ended up here through referral but as you can see, not such a good reference. Still not sure how he got this far along without know how to have a simple conversation. He (owner) is just not physically capable of fixing cars. He's put in his time and age/sickness is setting in. This is apart of life. It's ok! He has a couple guys that work for him but that isn't working either. My suggestion would be for him to close shop. I've tried to work with him but he has no communication skills - literally, NONE. Please take my advise and do not bring your car to this business! read more

The owner is not professional and is NOT a specialist! He lied to me from day 1! He is a scammer! He asks for half Down when you first get there. Then he keeps the car for 3-4 times longer than he promised. Then when I finally got my car back, it had a lot more wrong with it then it did when I in when I left it. Then I tried giving him ample opportunities to fix it per his warranty. I went back 4 times and every time I got my car back there was more wrong with it and more damage then before I started. It just kept getting worse! He had my car more than I did! I finally took it to 2 other specialists and both said the same thing, it's the transmission and that he never built it correctly and damaged my car worse! And now I'm having to pay someone else to redo this job all over again! Plus he was letting his employees who didn't even have a license to drive, drive mine and other customers cars around! Even after I told him no! read more

Do NOT!!! Do NOT!!! And I repeat, Do NOT take your vehicles here!!! This place, the owner, the service, the location, and even the building itself are absolutely shady and deplorable, "at best." Absolutely, extremely, and ridiculously poor, obtuse, and execrable service!!! I took in my truck/SUV that had transmission fluid leaking onto the radiator, and a transmission shudder. Winfred, the owner, said he "knew this transmission," would evaluate it and get back to me, which he did. He said that he would have it fixed and ready within a week. A week went by, and I had not even received any calls or texts updating me on the status. All communication was left to me trying countless numbers of times to get an update. When I finally did, I was told it was going to take longer. (This happened several times, each time, again it being, me not hearing from him, but me having to continuously push for him to contact me.) Finally, overall, it took two - two and a half weeks before I could get it back. I not only had to pay him well over $2000 for his deplorable work, in the process, I had to pay well over $700 for a rental car. When I did, finally, get my truck/SUV back, it seemed fine for a few days, but then, not only did the transmission shudder return, but also the gear stick wouldn't go fully into gear. In neutral, it would move forward. In drive and reverse it would take several pumps on the gas to get it to attempt to move, and when it actually did it would jerk violently. Winfred said "all" that was due to the gear stick not shifting into place properly, and he'd have to do additional work, including putting in additional parts. It had also begun leaking fluid again. After waiting *yet again* way longer than he said it would take, and having to pay close to $400+ for a rental car *yet again*, I finally got it back *again.* By this point, the shudder was gone, the shifter would go into gear, and there weren't any leaks. However, even after a *REBUILT* transmission, when I put my truck/SUV into drive or reverse, it still has a small "movement" or "adjustment." I filed a complaint with the Better Business Bureau who eventually altered me that the owner/business had not responded. (It seems BOTH of them downright suck!!!) Why is this business even legally allowed to exist???!!! read more

Absolutely horrible service. The owner is a black man who is racist to the fact that me being a white man and dating a black female. He couldn't stand it. He quoted a price of $160 for a transmission flush. 3 mechanics test drive the car. All agreed the only thing needed was a flush. My fiancée and I go to lunch. We get a call an hour later that a ring had broke off the transmission. I said how did that happen and he couldn't give an explanation. Responds with " I don't know" we get back. He tells me transmission needs to be rebuilt and he quotes a price of $2,000. He's a fat lazy looking man who dresses sloppy, wears glasses, and walks with a walker. If he is general demeanor doesn't tell you something, how do you think is work ethic is. The owner and Which is the guy I'm talking about, exchange words. It got pretty heated. Because I'm not paying for something he intentionally broke. He calls the cops. I leave, but my fiancée stays. My sister also shows up. The cops write him up and say he's in the wrong g and he needs to fix the transmission. He refuses. The cops tell us to take him to civil court. And then he refuses to give the keys back to the vehicle until the tow truck arrives. He had my 9 year old daughter crying like a baby because she just wanted to go home but he broke our car. That fat lazy dude deserves to have something bad to happen to him. He does not need to be a mechanic. Interracial couples beware. Do not go to this shady guy. He will mess your car up!!! read more