We needed a ride to and from lax that included a car seat for our toddler. Our options doing it…read morecheaper we're limited as in didn't have anyone to give us a ride. We considered leaving our car at lax but parking prices were around the same price. So for convenience of not having to park and take a shuttle to lax from the parking lot didn't sound better than paying and getting a lift. I'm all honestly, I would use this service again. At first I had anxiety because I had to do a quote and didn't actually speak to someone verbally. It was all through email and the site. Email replied for the quote was quick (check your junk mail), I had to ask a question to confirm a car seat and received a reply the same day. Our driver Matt text message the night before which gave me piece of mind. He was very accommodating and nice. I even asked him if he was available to pick us up earlier (you know anxiety with traffics/ traveling with a toddler) and he replied right away. It was a smooth easy drive. We paid using Venmo since their credit card system was down. All in all Matt was professional, prompt, easy to work with. I would definitely request to have him drive us again if available. The van he drove was more than enough room and the car seat worked fine. So yes, even with the price, I give this five stars bc it eased my anxiety on traveling with a toddler and needing a car seat. Made the experience traveling for the first time with my kid a great one and made me feel like we could travel more now.

I requested a quote online from LAX Transport when I couldn't reach them by phone. The quote came…read morein at more than twice the cost of a regular taxi, so I clicked the "Cancel quote" button. Nevertheless, I received multiple messages confirming my reservation. I wasn't able to get them to cancel the reservation that I had not made either by sending messages online or by leaving phone messages. It was only when I was contacted by the driver that I was able to get him to convey the message to dispatch.

They were the most affordable option out of all the private transfers I looked into. I communicated…read morewith Sam by email and he was quick to reply. Our driver texted the evening before to confirm, and again when he was on his way the next morning. He drove a very large shuttle van with plenty of room for our double wide stroller and 3 pieces of luggage. If you request car seats, I suggest telling them the weight of your kids. I requested 2 forward facing car seats but our driver arrived with 1 forward facing car seat and 1 high back booster seat. Both my girls are under 35 pounds and the high back booster is for kids over 40 pounds so I wasn't very comfortable with that but we didn't really have a choice. I'd recommend they ask if the child weighs enough to use a booster before swapping it out. FYI they only take cash and they do not drive to/from Ontario airport.

SCAM. They tied the classic "bait and switch" by pretending our driver did not show up and offering…read morea more expensive option instead knowing all along this was the plan. I don't write reviews often because I'm easy to please and hate to say anything negative when I feel service has been adequate. I have traveled all over the world and booked multiple tours and shuttles (some with no reviews) that were excellent without any issues. My experience with this company was atrocious. I have had better shuttle services in the middle of the Amazon rainforest in Bolivia than this LAX scammer. We had a confirmed reservation. Our plane was delayed. "Samuel Espinosa" assured by gmail email (with photos of the "van" they had for the pick up) they were following the flight but stated they had no phone number for me so had to use email (similar to other poor google reviews that have been removed...they accused the client of providing the wrong phone number). I promptly sent my phone number and offered WhatsApp as an option as well. This was ignored and communication through email continued. Red flag! On arrival I emailed and was told to go to baggage claim and notify when there. I did so and was instructed to tell them what pillar we were located at on exiting the airport. That was done efficiently after bathroom breaks for 8 people and waiting for bags. Then we waited. For 30 MINUTES. No response to any email. I tried to call the number on the website and left a message. No response. Then approximately 3 minutes after I called a guy in full suit came out from the airport doors and offered us a "ride" for $250usd plus tax and tip (previous quote was $165 plus tax and 20% tip) but we had 8 people and bags so would need to pay for two of these special rides (with no credentials but they insisted they were "official" drivers). Uber black at that time was only $150 for an SUV. Surely we looked liked total idiots if they thought we would go for that. They offered to take us for the uber black price when they realised we were not as dumb as they thought. We refused and Instead we booked the uber blacks x2. Costed double but we had no choice. Luckily I had brought along my child's ride safer car seat (awesome but that I would recommend if you travel and need car portable car seats) for short Ubers so we did not have to worry about the lack of a car seat. Not sure what we would have done without it. Uber black was (as expected) amazing. Clean, new cars, with very polite and helpful drivers. Wish I had not bothered with the shuttle service at all. Wasted hours of valuable time which meant we could not get up early to go to Disney the next day. While we would not let it destroy our trip it did destroy my impression of LA and LAX. I've travelled the world and always been very careful about scams but the biggest scammers I have met thus far in my travels to over 40 countries is this company. Maybe I have just been lucky. Or perhaps because it was LA I let my guard down a bit and was a bit lax in usually due diligence. While on our way to Anaheim I did get some very inappropriate emails from the "driver" including one that said "any luck" when it was clear we were looking for alternative transport. When I indicated I knew it was a scam he changed his tune saying "the police made me move to terminal 1" and "I've been here all this time." It was 2am with plenty of space for cars and no police in sight with very few flights arriving at this time. Nobody made him move. He either never existed or took another group that offered more $ than he was going to get from us and then left his friends to scam us. They knew we were standing there waiting, tired, desperate for a ride and instead tried to use that as an opportunity to scam us. This company is an embarrassment to Los Angeles and airport shuttles everywhere. If you want to risk it and book anyway to save a few $$$ then go ahead but it could end up costing a lot more than that including valuable vacation time. I would stay far away. Their price was reasonable but not that much better than others, they include the car seat so was $15 cheaper than others and had such glowing reviews on Yelp I assumed it was a safe bet. They had ONE google review that echoed my experience which has since conveniently disappeared. Not sure why the yelp reviews are decent. Perhaps they figured that all reviews don't have to be good and they could mess up a few reservations and try to make some money off it. Unfortunate because I try to tip well and if my airport trip goes well I tend to make more bookings for the rest of the trip but instead we rented a car and used uber/lyft as we were too traumatised by our airport experience. I'll just stick with Uber Black at LAX from now on. I'd rather pay double than ever deal with a company like this again.

Extremely reliable And reasonable for what they offer . I now see why they are consistently getting…read more5 stars . Sure, you can get something cheaper but their reliability , punctuality and dedication is something to consider when you book . I needed fool proof , reliable transport in Los Angeles for traveling from the airport to Monterey Park , then from Monterey Park to San Pedro cruise terminal . I thought on the way back I could book two ubers, simply because I didn't know when I could get off and reAlly couldn't give them a pick up time in advance . Well , I was Wrong . Lyft malfunctioned and I couldn't even figure out for half an hour if they would come . I called John ( owner ) and he surprised me to say that he would send someone within twenty five minutes . The person came within twenty five minutes . We were so glad to get our transport to the double tree in El Segundo. The price was very reasonable. The person who came to pick us up at the airport and in Monterey park , arrived 20 minutes early for us !!!! This is the dedication and sincerity I'm talking about . All the drivers were professional , kind and helpful with our luggage . And when I spoke with John for the initial concerns I had , John was so courteous and eager without being pushy about my concerns . The vehicles were very spacious too. They also give you free car seats to use - many other services may tell you that you don't need it . False ! It is the law here to use one , I did check with law enforcement. They really do care about the customers . From now on whenever we are in LA, we will only use Sav- on - shuttle. Will recommend to everyone

SAV-ON SHUTTLE DOES NOT GO TO INGLEWOOD. How do I know…read morethis? Does their website say that they do not go to Inglewood? No. Does their Yelp profile say that they do not go to Inglewood? No. As a matter of fact, as of this post, if you look at the map of their service area, you will see Inglewood completely covered. At any point during the online booking process, did they prevent me from completing the booking because they do not go to Inglewood? No. I found this out the morning of my ride, when I called to find out where they were. Then the man on the phone told me, "We don't go to Inglewood." So now, dear reader, you know as well. Thanks Sav-On Shuttle, for wasting my time.

My go to shuttle service for all my travels. Always on time and drivers are professional and…read morefriendly. They always send a reminder the day before pick up and communication is top notch!

I used this service in July 2026 and I found they have zero customer service. The reservation was…read morefor round trip service from Lakewood to LAX. Shortly before the trip plans changed and I needed to cancel the return portion of the reservation. I called several times only to go to voicemail. According to Red Line Shuttle policy reservations must be cancelled by email at least 24 hours in advance to receive. The return reservation was for 7/31 and my cancellation request email was sent on 7/14. I still have not received a refund for that portion of my reservation, I am writing this on 10/1-60 days since cancelling. I strongly suggest using another service.

This shuttle service is very reliable and on time. Those are the two critical things you need when…read moreyou need to get to the airport. I had driver Mary on the way to the airport and Elizabeth on the way home after the trip concluded. They provide car seats for $15 each trip and it's very convenient to have that as an option for infants and/or children who will be traveling with you. Skyline is definitely not the cheapest transportation option but much cheaper options are less reliable with long wait times. The shuttle service will text you the night before your trip with information details about the van and later an ETA (estimated time to arrival). You can call the 1-800 number almost any time you have questions. I say almost any time because I don't think anyone was available to answer at 4am Pacific Standard. Other than that, there is always someone who will answer and answer your questions or change your pick up needs. I would definitely recommend this shuttle service to anyone and I would consider using this ride service in the future.

Amazing Rapid Quality Transportation!…read more I was looking for transportation to LAX on Friday evening for a Sunday early morning flight for 6! Searched on Yelp, found Skyline and booking was a breeze! Driver was very communicative and as a mom traveling with 4 kids, I was very appreciative of the constant communication! I never had to worry about our transportation. He texted the night before (which reassured me that we'd have transportation to the airport), texted when on his way, arrived early, helped load the luggage, and we even arrived early to the airport! 10/10 recommend this service!!