Clay was more than professional and helpful with giving me the information needed to make an…read moreinformed decision.

From the owner: South Carolina's Telecom Solutions Provider. As a Independent Telecom Agency We Partner with Over…read more50 Carriers/Providers to Find our Clients the Best Solutions. Whether You are Looking For Dedicated Fiber Internet, Broadband, PRI/SIP Trunks, or VoIP Solutions we can help you pick the best solution.

I did not have a great experience buying the new iPhone 16 Pro Max here. I showed up to buy it, and…read morespecifically asked the salesperson if I could pick it up in store or have it delivered to a package locker, and he told me that neither of those were options. You're meaning to tell me that in this day and age that's completely impossible? Either the salesperson was lazy or that's terrible policy on Spectrum's part. Rather, he told me that the delivery would require a signature, or that I could call FedEx and have them hold it in their store. Well, FedEx didn't give me the option to call them, and sure enough, they left my brand new iPhone 16 Pro Max sitting right on my doorstep while I was at work. Thank God a porch pirate didn't snatch it up when they had the perfect opportunity to do so. I appreciate Spectrum for their WiFi and cellular service, but I would highly recommend that you not purchase a new phone here.

The technician recently came to my house and informed me that the wiring router and modem were…read morefaulty. He also stated that the outside wiring was bad and needed attention prior to repair my Internet fees were fluctuating around 5 to 600 MBPS at times, but the connection was unstable and not performing consistently after addressing some of the issues it is down only running at 58MBPS on a good day, which is significantly lower than what I am paying for. The technician even mentioned that I am paying too much for the I am receiving I'm not getting the speed or quality of service included in my higher tier Internet.

1-1/2 stars for AT&T is much too generous. AT&T defines the term "no customer service". Getting…read morehold of a human being is challenging and receiving a decent resolution is impossible. Never before have I experienced a company that offers less and less while charging more and more. And the quality....forget about it. One channel is too loud at 20 and another is too soft at 60. Honestly; if I could post a zero I would. Of course I'm speaking of Uverse. As for the internet, there are less expensive avenues available with faster speeds.

this shit is ass i don't know when every time i wanna play video games it doesn't fucking work i'm…read moresick of it the amount of times i emailed them and they don't do shit about it is unacceptable don't ever get their shitty ass internet again the value of it is bad the pricing to pay for it is absurd

We have chosen Spectrum for our TV and internet. They have same day installation and the…read moretechnicians have been great. They are more than willing to go over features and benefits and help with new equipment usage. Great experience.

Being on time. 1 hour and 45 minutes late. Had to use MY internet to install your equipment. Tech…read morecould not have cared less.

Does anyone work here? There are only 4 customers in the store. I've seen 3 different employees but…read morenever more than 1 at a time in the showroom. They all run down the hall as frequently as possible not to be seen for 15 minutes at a time. After 30 minutes, when the people who arrived before me still hadn't been helped, just left Never a hello, a welcome, a be with you in 30 minutes......no acknowledgement at all. Hey owner, look at your average rating here. You're OK with 2 stars? Do NONE of your employees have ANY concept of not just being personal, but juat even acknowleging my presence????

Let's just start off by saying this store sucks, every time I went in there is was a waste of time…read more went there today for a pickup order the guy says it "glitched Out" I knew that was bs wasted about an hour in the store. Guy says I have to wait 24 hrs to restart the process.( he wanted the sale for hisself) So not only did I leave with nothing I wasted gas. I got home without service and ended up calling customer care then the lady on the phone fixes the problem not even an hour later. These guys are greedy and super fing slow. Never going there again. shout out to the customer care lady I was about to switch both lines to T-mobile. Manger there is the main Ponzi you guys suck.

TWC/Spectrum!!!! Stay away from these crooks. I was with them for 2 years. My basic service kept…read moregoing up. I had internet + basic TV. It seems ea year it goes up. Then my last bill went up over $20. I refuse to pay these bandits more money. So I just cancelled them all together. Let me tell you cancelling took me 5 calls and about 2 hours later. Funny thing, when you just called that you you were having problems with internet or tv you got someone right away. When you call and say cancel service it's the wrong number Ill switch you over and get cut off. Calling for the 3rd time I was already pissed. I requested to speak to a manager which took 20 minutes. This was a number I was given the 2nd time for cancellation. He got on the line told me I had to contact another nu. I was furious. I went off. He switched me over to another line. Same recorded message. Push this number push that number then after another 20 minutes I got someone. This guy tried to talk me I to keeping the service. No chance buddy, customer service truly sucks when you are cancelling your account with them. All these commercials on how Spectrum is much better. Not!!!!!!!! All they see is the greenback. Don't really value customers as they claim. I don't see paying 100s of dollars for cable. You might. All I want is WIFI for Tubi Netflex and HULU. I don't have commercials with these. So keep you freaking cable.

Horrible horrible horrible. If I could give them a negative 1000 I would…read more My internet is out again. Second time in two weekends. The first time it was shut off internally. That was the explanation the tech gave me. So no internet Friday - Monday night and he just had to call in to get it reconnected. Smh This weekend it's out again. I called and the ticket was supposed to be "escalated " to an earlier appointment. So .... they show up while I am at work - without contacting me. And leave me a message they since I wasn't here I have to reschedule. So .... 3 hours on the phone later I am told that I verified that time for the appointment (which I didn't - why would I verify a time when I am at work) and now I have to go through the whole process again. You can not talk to dispatch directly so you spend hours trying to get help and then they tell you "that's not our department". And the best is --- for all of your inconvenience you are only entitled to a credit from the time you contact them to make and appointment until the time it's fixed. And to get it you need to call within 24 hours of the appointment and ask billing. Yeah that will probably take another 4 hours. Do yourself a favor don't use this company.

So appreciative of all of the sales reps here. I was in the store for two hours while switching…read morecell phones. iPhone requires an hour delay before deactivation, so the first little bit was spent waiting out that count down. The second hour was spent transferring information from the older phone to the new one Though I was working with one particular sales rep, all of them were engaging in conversation during my wait and quick to answer any and all questions I had regarding the transfer process, even to go so far as to offer coffee or water. While waiting I also observed them serving a number of other customers. Each time the sales representatives were always attentive to the customers needs, addressed their needs quickly and then moved on to the next customer. Additionally it appears these employees have the utmost respect for each other and it was reflected in how cohesively they worked as a team.

Jennifer at the Harbison location is amazing. I converted from Samsung to iPhone for the first…read moretime. Jennifer took the time to answer all my questions and educate me on the features of each phone to help me decide the best one for my needs. I never felt pressured and she easily set up my new phone for me.