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    CenturyLink

    3.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - CenturyLink

    Internet service providers

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    8 years ago

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    Spectrum

    Spectrum

    (5 reviews)

    I did not have a great experience buying the new iPhone 16 Pro Max here. I showed up to buy it, and…read morespecifically asked the salesperson if I could pick it up in store or have it delivered to a package locker, and he told me that neither of those were options. You're meaning to tell me that in this day and age that's completely impossible? Either the salesperson was lazy or that's terrible policy on Spectrum's part. Rather, he told me that the delivery would require a signature, or that I could call FedEx and have them hold it in their store. Well, FedEx didn't give me the option to call them, and sure enough, they left my brand new iPhone 16 Pro Max sitting right on my doorstep while I was at work. Thank God a porch pirate didn't snatch it up when they had the perfect opportunity to do so. I appreciate Spectrum for their WiFi and cellular service, but I would highly recommend that you not purchase a new phone here.

    The technician recently came to my house and informed me that the wiring router and modem were…read morefaulty. He also stated that the outside wiring was bad and needed attention prior to repair my Internet fees were fluctuating around 5 to 600 MBPS at times, but the connection was unstable and not performing consistently after addressing some of the issues it is down only running at 58MBPS on a good day, which is significantly lower than what I am paying for. The technician even mentioned that I am paying too much for the I am receiving I'm not getting the speed or quality of service included in my higher tier Internet.

    Time Warner Cable Columbia

    Time Warner Cable Columbia

    (5 reviews)

    TWC/Spectrum!!!! Stay away from these crooks. I was with them for 2 years. My basic service kept…read moregoing up. I had internet + basic TV. It seems ea year it goes up. Then my last bill went up over $20. I refuse to pay these bandits more money. So I just cancelled them all together. Let me tell you cancelling took me 5 calls and about 2 hours later. Funny thing, when you just called that you you were having problems with internet or tv you got someone right away. When you call and say cancel service it's the wrong number Ill switch you over and get cut off. Calling for the 3rd time I was already pissed. I requested to speak to a manager which took 20 minutes. This was a number I was given the 2nd time for cancellation. He got on the line told me I had to contact another nu. I was furious. I went off. He switched me over to another line. Same recorded message. Push this number push that number then after another 20 minutes I got someone. This guy tried to talk me I to keeping the service. No chance buddy, customer service truly sucks when you are cancelling your account with them. All these commercials on how Spectrum is much better. Not!!!!!!!! All they see is the greenback. Don't really value customers as they claim. I don't see paying 100s of dollars for cable. You might. All I want is WIFI for Tubi Netflex and HULU. I don't have commercials with these. So keep you freaking cable.

    Horrible horrible horrible. If I could give them a negative 1000 I would…read more My internet is out again. Second time in two weekends. The first time it was shut off internally. That was the explanation the tech gave me. So no internet Friday - Monday night and he just had to call in to get it reconnected. Smh This weekend it's out again. I called and the ticket was supposed to be "escalated " to an earlier appointment. So .... they show up while I am at work - without contacting me. And leave me a message they since I wasn't here I have to reschedule. So .... 3 hours on the phone later I am told that I verified that time for the appointment (which I didn't - why would I verify a time when I am at work) and now I have to go through the whole process again. You can not talk to dispatch directly so you spend hours trying to get help and then they tell you "that's not our department". And the best is --- for all of your inconvenience you are only entitled to a credit from the time you contact them to make and appointment until the time it's fixed. And to get it you need to call within 24 hours of the appointment and ask billing. Yeah that will probably take another 4 hours. Do yourself a favor don't use this company.

    CenturyLink - isps - Updated May 2026

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