This is my honest summary of buying a new car and a pre owned car the same year, 2018.
Buying a pre-owned car is a 'caveat emptor,(let the buyer beware) toss' no matter where you buy it. However, dealing with Jeff or Josh at Century Motors is not a toss! You can rely on a pleasant welcome there, where Jeff and Josh will treat you as a person, not as a "money bag" that just walked in. Their car lot and structure are not as attractive as the Toyota dealer I went to, but you will get superb, honest, customer service. You can also depend on continuity of service at Century Motors. Jeff and Josh are the owners and strive to excel in their business.
I purchased a new Toyota from a new car dealer located in Fresno, a Costco referred dealership.' I live in Hanford.
Upon my arrival at the new car Toyota dealership I was treated as a dignitary. Later when I returned there at Toyota, they forgot me, totally. This is normal though, as they have to sell many cars to remain in business. Also the salesman I dealt with no longer worked there. That also is not uncommon.
However, at Century Motors you can expect to be treated as almost a family member. You will deal with Jeff or Josh, the owners, and they will remember you if you return there or call.
Jeff and Josh are the most pleasant and honest guys I have ever met in the Auto Sales industry, including both new and pre-owned dealerships.
Lastly, after my purchase at Century Motors, I had a few issues with the vehicle I purchased there. As I said, "buying a used car is nowhere near like buying a new car," mechanical-wise and of course 'money wise.' Unpredictable things can happen. But one thing that is predictable is that Jeff and Josh will work with you to help resolve any issue, and will assist you in getting the best possible results. They both went far beyond expectations in helping me with my issue to the betterment.
Ps. I rarely ever give a 5 Star rating, because, 5 Stars means 'perfect' read more