Very Disappointed with Pest Management Services - Questionable Inspection Report and False Findings…read more
I am extremely disappointed with Pest Management Services and the inspector who came to my apartment on October 16, 2026.
When the inspector entered my apartment, he actually complimented how clean it was. He said, "Ooh, it's so clean in here," and told me he did not see any visible roaches or roach infestation. He said I shouldn't have anything to worry about, although he explained that he could not tell me whether I passed or failed.
So why did his written report claim Poor housekeeping, a Poor kitchen, and Heavy Active roach activity?
My apartment was spotless! My family and I spent hours bleaching, scrubbing, and cleaning everything. My refrigerator, stove, cabinets, bathroom, walls, and floors were clean. Our clothes were hanging neatly and organized. My bedrooms were practically empty because I had thrown almost everything away in preparation for moving.
I have photographs showing how clean my apartment was.
What makes this even more disturbing is that the company's own service record shows the inspector arrived at 8:57 AM and left at 9:01 AM. That's only FOUR MINUTES!
How could he thoroughly inspect my entire apartment, evaluate every room, claim heavy roach activity, and take 16 photographs in four minutes?
My grandmother was on the telephone with me during the inspection. I had my phone tucked inside my bra, and she personally heard the inspector compliment how clean my apartment was and say he did not see visible roaches. She even warned me to record him and take videos to protect myself in case the report came back saying something different. Unfortunately, I trusted him.
Here is what makes this situation even more suspicious to me.
I believe this inspector falsified my report because he may have been instructed to do so by the assistant manager, who did everything she could to keep me from moving into the property.
I also question whether the business relationship between the management company and Pest Management Services influenced his findings. My understanding is that this management company uses Pest Management Services to inspect 100 or more tenants or prospective tenants. That is a substantial amount of business, and I have serious concerns about whether that relationship affected the fairness of my inspection.
And here is my biggest question: HOW DID I PASS MY OWN PROPERTY MANAGER'S INSPECTION WITH FLYING COLORS, ONLY TO FAIL THIS INSPECTOR'S INSPECTION TWO DAYS LATER?
My apartment did not suddenly become filthy in two days! I had already cleaned and organized everything. Something about these conflicting inspection results does not add up.
I strongly believe my report was falsified, and I want an independent investigation into what happened, including whether anyone from property management influenced the inspector's findings.
Then, on top of everything else, it took an unusually long time for me to receive the inspection results. Why did it take so long to provide a report that supposedly came from a four-minute inspection?
Because of this report, I was denied an opportunity for housing. I had already signed a 30-day notice with my current landlord and thrown almost everything away preparing to move. Now I am facing a serious housing hardship.
If my apartment had truly been dirty, I would have accepted that. But I know how clean my home was, and I know what the inspector personally told me.
I am demanding that Pest Management Services explain these contradictions, release all 16 inspection photographs, investigate the accuracy of this report, and address my concerns about possible interference from property management.
I would not recommend this company based on my experience. People's housing opportunities should never depend on questionable inspection reports or personal business relationships.
I deserve answers, accountability, and a fair opportunity for housing. I am not letting this matter go.
