Highly recommend!! Jeremy was very kind, prompt, and knowledgeable. He was able to answer every…read morequestion I had and helped my family close on our very first house in two and a half weeks! I don't know how everyone did it, but they did. Jeremy and his team did an excellent job guiding us through this process and we couldn't be more grateful for such a positive experience!

FLAWLESS. If you're buying or refinancing, Jeremy and team are a type-a-gen-x dream come true;…read moreorganized, responsive, and on top of every detail. They made our home buying experience completely seamless. Thank you Jeremy and Christy, you really were amazing to work with!

Myruim was a pleasure to work with. She made the closing process a breeze. Super organized and on…read moretop of things. Quickly made the process so much easier. Warm and friendly personality. She truly is very good at what she does.

Do not use this company! The purpose of escrow is to convey property with all issues cleared. More…read morethan two months after closing we, as sellers, were still being asked to help close a simple HELOC on a property this firm handled for closing. After requesting this firm to clear the issue TWICE we were then advised by a person named Linda that the issue was our problem to fix with the bank. So then why did this company charge us hundreds for escrow? With this HELOC still on the books the buyer, the seller and the Title Insurance company is perhaps at risk. If you want to move on and be assured there are not going to be any lingering issues, do not pay this firm!!!! Find a firm that will convey with no lingering issue!!!!!

I highly recommend both the company, and espcially escrow officer Jennifer Bayless. I have worked…read morewith many escrow officers over the years, and she is one of the best, both in ability and attitude.

From the owner: Our First American Title office in the Valley provides comprehensive title insurance protection and…read moreprofessional escrow and settlement services for all types of real estate transactions. By providing superior service and technology, First American delivers the industry's best customer experience. Contact our local First American Title team in Glendale, AZ to experience the First American difference.

We just finished building our home with Richmond American in a nearby community. I'm writing this…read morereview to warn people about dealing with this company before you hand them any money. We love our neighborhood. We love the lot size. We love the floor plans. That's about all the positive things I can say. Period! The entire process screams of shady business practices. I'm shocked that some of their dealings are even considered legal under consumer protection laws or real estate laws. Beware about all the incentives they offer you to use their preferred lenders, insurance company, title agency. Shop around. Their lender was horrible and communicated poorly with us. They made promises that didn't pan out. They are barely capable of offering a jumbo loan, but they will string you along as if they can so that Richmond can hook you for deposit first. Conflict of interest? Make sure your budget can spare lots of extra hidden expenses above the base price. Richmond expects you to put down a deposit before you're allowed to see exact prices for options. While they quote that average people spend 10-15% of base price, this is rarely true. And their option prices change daily (usually not in the buyer's favor). Nice high pressure sales tactic, huh? During the build process, don't expect to have prompt communication or answers from them. It's nearly impossible to get anyone on the phone. They have all their employees so overloaded with work that they have no time to deal with any extra concerns from customers about your home. This includes talking to managers, division President. Richmond tells you that many of your items are under warranty. Let me tell you how that has worked. For example, the roof. I was handed a brochure packet instructing me to go to a website to register for the warranty. Online it requires information about the installation that I would never know because I didn't install it! I drove to Richmond's office to ask for this information. What I got was the agent mansplaining to me that I should just send an email. Did I mention no one ever responds back promptly from Richmond? Can someone tell me why these details weren't given to me upon closing? But hey, it's just a roof. It's not like we get wind here that might damage it. Other warranties that they didn't give me all the details to complete: the HVAC system, the locks, the window company. Not big ticket items, right? So after my experience, please save yourself the headaches and stay away from Richmond American. If you still choose to do business with them, please get yourself a buyer's agent who will advocate for you alone. You will need one to avoid getting completely swindled.

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

John was great to work with on my buyer's cash purchase of a Phoenix condo. Communication was quick…read moreand friendly on both sides, and the inspection period, the repair negotiation, and the closing date change all moved along without friction. He stayed professional while still looking out for his seller, which made it easy to reach agreement. I would happily work with John again.

DHI Title has helped my family and many of my clients with their real estate title insurance…read more Karen, Lisa and Paul do an excellent job in communicating and educating on the title process. They made the entire transaction very easy. We are extremely happy with Karen and her team at DHI Title and would recommend them to anyone. Considering the challenging business environment caused by COVID, Karen and her team made our transaction super easy and everyone wore masks, sanitized and practiced social distancing. We were very impressed. Give Karen and her team at DHI a chance and you will be happy.

Working with DHI Title and specifically Paul Power, Karen Greyson and the rest of the team is a…read moredream. They bend over backwards to provide excellent customer service to me and my clients. We do complicated commercial transactions and Paul, Branch Manager and Sr. Commercial Escrow Officer is there with me in the trenches. I really feel like I have a partner in him in all things Title and Escrow. Thanks for showing up and doing a consistently great job! Susan McCall, CCIM Owner/Designated Broker Commercial Property Connect LLC.

I've had a great experience with American Title Agency and Linda Bauch. She was on the ball during…read morethe entire transaction. When there was a small hiccup with the signing privileges for my 3 member LLC, she went to bat with the underwriters and took care of everything to ensure we had a successful COE. She also arranged to send a mobile notary to my office, to save me the drive to hers. As an investor, I do a lot of deals and I normally don't like working with title companies other than the one I've used for years. However, in this case, I'm glad conceded to use the buyer's title agent. American Title and Linda did a wonderful job.

Update: YTA management called and sufficiently addressed my concerns. I would do business with them…read morein the future based on how they resolved the situation and acknowledged their shortcomings. Original review on 10/23/19: Terrible experience with this title company - they basically leave you to do everything yourself and never follow up. If I turn even one person away from using them, I've done my job.

While this review could have went very differently Manager Anthony reached out after our recent…read moretransaction. He acknowledges the importance of customer service and that while not every transaction can be perfect a positive learning experience can come out of it. Thank you for reaching out and going above and beyond.

Provided quick turnaround when buyer requested earlier closing. Kept us in the loop with phone and…read moretext messages.