Needed to give kudos to Jonathan and Jorge! We've…read moreappreciated the diligence of these two as we have had multiple bathroom backups in the past 3 weeks here at the school . They've been here a few times in that span and worked hard to figure out the cause. Right on Superior Plumbing for these two guys! God bless!

I felt compelled to write this review to recognize an exceptional plumber--Jonathan is truly a gem…read more After discovering three major plumbing issues hidden by dishonest home sellers and the Gunderman Group, I went through three plumbers from different companies who were unable to diagnose or fix the problems. Jonathan was the fourth plumber, and the only one willing to thoroughly investigate, problem-solve, and see the job through. Where others gave up, Jonathan went above and beyond. His expertise, patience, and honesty solved issues that others and my contractor couldn't resolve. He carefully worked around electrical wiring, created access points when needed, installed a complex faucet in extremely tight conditions, and clearly explained every step so I could make informed decisions. He also communicated effectively with administrators at Superior Plumbing so that the home warranty was handled properly. I truly believe that without Jonathan, my plumbing problems would not have been fixed. Because of him, everything was resolved correctly and within my budget. I will only be a repeat customer if Jonathan is my plumber--Superior Plumbing should do everything possible to keep him. A special thank you as well to Fernando, who went above and beyond to help me obtain a hard-to-source faucet and navigate the home warranty process. His responsiveness and extra effort is the only reason why I have the faucet I want instead of the lower end versions initially offered. Fernando helped me achieve the desired bathroom I want, instead of settling for less. I am incredibly grateful for Jonathan, Fernando, and the team at Superior Plumbing who handled the home warranty reports.

Amazing Experience. Finally an honest plumber. The price was fair for the work completed and the…read moreparts were excellent quality. So hard to find honest plumbers who do good work. I'd highly recommend giving Tom a call if you need work done.

I don't normally review, but I couldn't help myself. Legato Plumbing and Tom are absolutely…read morewonderful! We have used them twice now and both times couldn't have been more impressed with their quick, thorough and professional work. The first time was on the day of our son's birthday party when our garbage disposal broke. It was a last minute, weekend call and he came over very quickly. He sent us tips on how to try and fix it while he finished up another appointment. And then when he got here, he fixed it right away and charged an incredibly fair rate. Today we had a problem with a back up in our downstairs bathroom. We have an old house and even older pipes. Again, he made time to come over immediately and help us stop the damage and then was able to come back a couple hours later to dive in further. He used two of his machines to try help us. Because our pipes run unusually long on our property, he was able to call in a friend with an even more powerful machine to try and reach the end and clear everything. That friend was here within 40 mins. In the end we will need to get an even longer reaching machine. This would normally be very frustrating. But I couldn't help but be grateful for all that Tom has done. He was here for over 5 hours today working on this for us. He was out in the dark with a headlamp while working with his last machine. He gave us upfront and fair quotes for everything. When it didn't work, he gave us a list of recommended vendors to reach out to and even a reasonable price range to look for. And then he barley wanted to accept payment for his work, because it wasn't completely resolved. Again, he did and emergency service call and them came back and tried multiple options for us and was here for 5+ hours. Tom is honest, hardworking, competente and went above and beyond in every way to help us. We are thrilled to call him our plumber and could not recommend this company enough!

If you use this service (and I recommend you do), I can only pray you get the wizard that is…read moreCarlos. Efficient, clear and very friendly. Helped resolve in a timely manner thoroughly.

Ace Plumbing was quick with response and sent someone onsite right away…read more Josiah was right on time, even though he had some trouble finding parking with the ball game going in the block. He identified and cleared the blockage in our kitchen sink right away. Cleaned up afterwards, checked thoroughly that everything was working and there were no leakages. I would highly recommend him and ace plumbing for the job

This!!! What great experience I had with this company! I…read morebelieve it was Clavey who serviced our home and did an efficient and thorough job. Gave me some pointers on maintaining my drains. Above all a really nice guy. I highly recommend them for your plumbing needs!

John and Casey are very competent and knowledgeable individuals. They are very pragmatic, offers…read moredifferent alternatives, and upfront about cost. I highly recommend.

Pro Roto is my go to for plumbing issues. Recently called to inspect cause of high water bill and…read moretheir tech went through the property found problem areas and quickly provided feedback with an estimate. Friendly staff I'd recommended to continue to use ProRoto as they've never disappointed.

I definitely recommend them. They installed a kitchen faucet which was definitely harder than…read moreusual due to the space and difficulty loosening bolts. They arrived on time and cleaned up everything and tested it. The price was $425 as it took a long time to do the work as mentioned above. But they did a nice job and gave good recommendations for other projects. This building has older pipes and junk clogs up the aerators. Definitely never buy a no-name brand one. Stick with Hansgrohe or Kohler or Delta.

We've worked alongside their team, and they've consistently demonstrated professionalism, skill,…read moreand clear communication -- qualities that are getting harder to find in this industry. What stands out most is their integrity to do right by their customers. They do things the right way, not the easy way -- which is exactly the kind of partner you want when quality and client satisfaction matter. If you're looking for a trenchless company that truly knows their craft and treats both clients and colleagues with respect, Advanced Trenchless is it. Highly recommend.

Advanced Trenchless responded quickly to our request for help on a complicated sewer lateral…read moreproject. Jordan was great at diagnosing our current situation and explaining the work that needed to be done. We'd happily recommend them for big or small sewer lateral jobs.

Our center has been having backyard sewer issues (older pipes) and Precision Rooter & Drain have…read morebeen able to help us whenever it gets back up. The staff respond quickly, are able to explain what the issue is, and give clear plans/explanation on how help address it. There are also able to give a quote based on the service and do honor their warranty if something is needed (based on experience). I think it's a good value and like the fact that we're supporting a local business. Additionally Evelyn from customer service and Mario are very professional and take the time to listen to what is needed. Would recommend to others. Thank you Precision Rooter & Drain.

10/10 Mario came by to clear out 5 drains, and did an amazing job. Especially with our outdoor…read moredrain, great communication and very well priced! Highly recommends

My kitchen sink was clogged for about 1 week since having a 75ft snake through a promotional…read moreplumbing service (not disclosing what company lol) did not work (it had stopped maybe 50ft in and while being retracted, lots of black sludge flew out). During that time, I had broken some copper fitting pipe parts underneath the sink so I did not put them back together to make sure it worked. Luckily, things happened for a reason so I bought new hard plastic pipes to replace everything but water was still slowly flowing out of my dual kitchen sink. I remembered the person who did the snake mentioned it might be time to get a new mainline pipe which meant breaking the walls and slab since I don't have a crawl space equating to 15-20K or an epoxy pipe lining to make it good as new again for 8K; I have no money for any of that so I googled "best ways to unclog a kitchen sink if 75ft snake fails" and was recommended hydro-jetting from AI. I then searched hydro-jetting Livermore and was recommended Diablo Hydro-Jetting immediately on my mobile phone where I was able to view both their website and Yelp reviews before calling 925-277-0200 on a Sunday evening. Fortunately, Jeff answered my call even while eating dinner who reassured me that he was 100% sure that my kitchen sink can be unclogged since they can blast it up to 500ft and if there were to be any complications that the competitive pricing comes with the drain inspection camera as needed. I truly appreciate Jeff's Team; Jose and Alex for taking on this difficult task. Jose was hydro-jetting my kitchen sink while communicating with Alex who was controlling the unit by the van. Initially, Jose and I feared that the black sludge would appear since pushing water with water and it was in fact what had happened where it was caught in a big metal container underneath the kitchen sink. Jose immediate told Alex to turn off the unit and requested to get the portable compact hydro-jet vac to clean out the container before resetting then restarting a 2nd time from the top with the vac on to catch everything as it goes. Then with some luck, we were able to hear the water flowing after it was unclogged, the sound of success! Jose then proceeded to check my cleanout area which was located outside of my house, opened it and made sure that the same sound we heard in the kitchen was heard there as well. And to ensure that my kitchen pipes were clean, Jose went ahead and did the hydro-jetting a couple more times just in case and even had Alex bring cleaning solutions to help wipe away some black sludge that flew to the side of the cabinet wall. The whole process took about 1hr and the invoice has a limited 90day service warranty guaranteeing against future clogs from reoccurring. This was the best investment I made highly recommended and I am very grateful for Jeff, Jose and Alex; they never upsold me anything and they truly are professionals in the field strictly hydro-jetting and nothing else, established in 1994 with over 32yrs of experience! Thank you once again Jeff from Gordon, my kitchen sink is flowing like Jeff Gordon the NASCAR champ!

Needed two drains cleared at my office building, called Jeff, Francisco came out the next week, did…read morea great and efficient job, at a reasonable price. A pleasure to deal with Diablo Hydro Jetting, you cannot go wrong. Highly recommend.

I'm just so relieved to have the job done. I'm also lucky I found a reasonable, knowledgeable and…read morepersonable plumber!!! He was able to locate the leak and fix it and then finished with rebar and concrete nicely done. Plus he installed a sprinkler shut off and a new water main ball valve. Billy, I'll be using you again and have already referred you to my friends. Thank you again!!! AAAA++++

I rarely write reviews but what Billy did for me was no short of amazing and deserve a five star…read morereview. I needed Flo by Moen shut-off valve installed for insurance purposes and he is very responsive, nice, professional, and honest. In addition, his price is very competitive and he is very transparent about his pricing. He also clearly took pride in his work because he took the extra time to make everything looks nice and clean. Billy is a rare gem, I highly recommend his services and will be sure to call him again for my future plumbing needs.

Our shower/bath wasn't draining properly. A weekend appointment with Discount Plumbing Rooter was…read moreset up for someone to come by. I received a text from Discount Plumbing Rooter Services the night before, letting me know that they would arrive between 8am-10am the next morning. They even included a photo of the plumbing tech that would be stopping by - as well as a fun fact about them. Knowing that I had firm window of when they would be arriving and who to expect - put me at ease right away. The next day - I received a text alerting me to the plumber's upcoming arrival. Adan G arrived with a big welcoming smile, and with his teenage son in tow. They were so professional and put on disposable shoe covering booties over their feet right away to enter our place. Once inside - they were quick to access the situation and use a large snake device to unclog the blockage. They were so personable throughout the process. I loved learning when talking to both of them, that Adan's son - has been dreaming of becoming a plumber since he was three years old. He was a huge help throughout the process and he would hand tools to his father upon his request. Once finished - they were prompt with cleaning up any pipe residue on the bathtub. It was beautiful to see water easily going down the drain. All three of us looked on with satisfied approval. If you're looking for a reliable, skilled, and friendly plumbing service to help you with a clogged drain or plumbing issue - I highly recommend reaching out to Discount Plumbing Rooter Services. Trust.

Based on my recent experience, I have the following words to the wise to offer anyone who deals…read morewith this company: 1. Document everything they do, including when they arrive and when they depart; and 2. Insist that they provide you with an itemized invoice, which clearly indicates the time and materials for which you are being charged. Some background to these words: On March 5th, I went to Discount Plumbing Rooter Services' website and requested a service call for a clogged bathtub drain in a rental unit that I own--with a partner--in Noe Valley. Discount Plumbing gave me a time window of 2:00 to 4:00 pm that same day. I received a text message that their plumber(s) were on the way at 2:08 pm. My tenant later said that she thought the plumber(s) arrived between 2:15 and 2:30 pm. [Note: I say plumber(s) because she only met with one (1) plumber, but couldn't rule out that there wasn't another one. This is relevant to my subsequent bill.] At 2:45 pm, the plumber she dealt with (O.G.) called me and said that the bathtub overflow pipe was loose and needed to be replaced. If it wasn't, I should anticipate that the tub would likely leak into the ceiling of the bathroom that was located downstairs. The overflow and tub drain pipes typically are sold as a single unit; so the tub drain pipe would be replaced at the same time. O.G. quoted me a price of $2,588. When I noted that Discount Plumbing offered a 10% discount to seniors, he said the bill would be $2,329.50. Faced with this reality, I told him to go ahead and replace the overflow/drainpipe. At 5:25 pm (3 hours and 10 minutes after his arrival), O.G. called and said the job was done and requested payment, while noting that he would subsequently email me a copy of my invoice and photos showing the work that was done. When I looked at the invoice, I found that it did not provide any details as to the work done (i.e., hours worked and materials used) but rather just stated that it was a "Custom Job Scope 1000" having the above-stated unit cost. As a licensed civil engineer, I have for 30+ years prepared proposals/estimates for work assignments and submitted subsequent invoices on innumerable jobs and have always provided clients with my "estimated" time and materials costs in my proposals and my "actual" time and materials in my final invoice. For that reason, I called Discount Plumbing the next morning (March 6th) and requested a revised invoice that provided that level of itemization. That call was forwarded to O.G. who indicated that he would do as I requested. I finally recieved an itemized invoice on March 9th, which stated--and I quote: "The bathtub drain line was clogged, and the existing waste-and-overflow assembly was loose and not structurally sound. To properly clear the blockage and prevent future leaks, we removed the old waste-and-overflow assembly and installed a new, solid waste-and-overflow system. This ensures the drain is secure, leak free, and capable of supporting snaking in the future. We then ran a 20 foot cable snake through the line to clear the clog. The line was found to be full of hair buildup. After clearing the blockage, we tested the new piping and drain system to ensure there were no leaks and that water drained properly. The workspace involved difficult access, which added complexity to the repair. Price Breakdown - Bathtub Drain Repair & Line Clearing Parts * New waste & overflow assembly * New drain components (gasket, strainer, washers) * Installation hardware & fittings * Consumables (putty, tape, sealing materials) Parts Total: $415.00 Labor includes: * Removing old loose waste & overflow unit * Installing new waste & overflow assembly * Running 20 ft snake cable to clear hair blockage * Testing all connections for leaks * Verifying proper drainage * Hard access work conditions * 5 hour project Labor Total: $2,175.00" Based on the above, I have concerns, which affect my review of Discount Plumbing: 1. If the work was finished as of 5:25 pm (as stated by O.G.), why was I billed for a 5-hour job? To do so, he would have had to worked until 7:15 pm based on his 2:15 pm arrival time--another hour and 50 minutes. During that additional hour fifty, I was charged $435 per hour. For what? 2. The itemized invoice implies that 2 plumbers were present (based on the use of the word, "we"). That potentially might explain why the billing rate was $435/hour; plumbers in the Bay Area typically charge $100 to $200 per based on experience and $435/2 = $217.50. However, why were 2 very experienced plumbers sent to deal with a clogged drain and why did my tenant on meet only 1 plumber? I can't prove that O.G. left well before 7:15 pm nor that only 1 plumber worked on my job because I wasn't there but I have my doubts.