They lied to me. When I was looking at floor plans they said I would get one month free rent and…read moreafter I picked out an apartment I clarified multiple times to make sure I was still getting one month free. they said yes and all I had to pay was move in fees. after I signed my contract I then get billed for move in fees and my first month rent then got told that it was only for select floor plans. this is all after I clarified my floor plan was still one month free. not only that I have called and emailEd and went into the main office to have someone help me figure out why I can not get onto my account so I can do online payments they have been very unhelpful and I would not recommend this apartment complex to anyone.

I really loved living at Blake and getting to experience awesome management that is always there to…read morelisten, and are there to help! I was sad to move out, and would recommend the place to anyone looking to live in a nice location and community.

There is no working to reach a resolution, you got your money. I just hope one person reads this…read moreand in result doesn't get scammed out of hard earned money.

Katrina was very helpful with the entire process with us finding the right place to call home…read more Jared was helpful with showing us the rancher and answering our questions. If your looking for a place to call home Diamondrock properties would be my recommendations .

BEWARE! SHADY STAFF!!!!! If I could give zero stars I would. I don't have anything negative to say…read moreabout the complex as we were only there for a year BUT the staff is just awful. We had just signed our 2nd-year lease for renewal but shortly after signing(literally 5 days) our offer got accepted on a house we were looking at. Now you're probably thinking why sign over a lease when you knew you were putting in offers? Well, the market was crazy last year and still is but it was a bidding war. We probably put in 10 offers and had no luck. With that being said I had sent an email to see what our options were since I didn't want to continue for another 6 months knowing we have a house now. They told me well you either find someone to take over your lease, pay $2000 plus rent to leave or you can go monthly and pay an extra $600.00 per month. They also told me if I did the lease takeover I would not get my deposit back (Which I was okay with, as it went to the new tenant.) I told them I would do the lease takeover for now and if at the end of January I didn't find anyone if I could just pay the extra in rent at the end and they agreed, GREAT!!! I posted my apartment on Facebook, Marketplace, and other groups I could find for rentals. I had multiple people tell me they were interested and I referred them to my apt # when applying. I had reached out every day to see if anyone had put in an application and their answer was always no. When I would follow up the next day they would tell me they received an application but they can't get through and if I can contact them... Why would I have to contact them? Isn't that what you're getting paid to do? Anyways I told them I didn't have their number and if they can continue to reach out. I moved out on January 22nd and turned in my keys. When I was in the office I asked if anyone turned in an application for my apartment # and she instantly said no. She didn't go look at the computer or applications. I knew at that moment something shady was going on. Tammy reached out to me on January 28th about my apartment and asked if it was still available and I told her yes. Please send in an application and apply with this apt #. She messaged me back saying my apartment was no longer available. WEIRD. Why wasn't I informed? In my eyes, I technically had until the 31st to have someone do a lease takeover. I sent them an email informing them that someone had reached out about my apartment and someone told them that it was no longer available and you referred them to another unit #. I am asking at that point did someone else rent it out because I was never told otherwise. They responded we got it figured out... What does that mean? I resent another email asking which person because she is telling me something different. They then said someone else had put my apartment on hold and Tammy was looking at renting 2 places and doing 2 lease takeovers.. A month goes by and they send me my move-out balance. On my statement they said I owed $1800 and that I didn't pay for January's rent, they tacked on some utility fees(which I paid for under my name), carpet cleaning(which I had a receipt for), and some random "damages". At this point, I was pretty livid and told them that all the information was incorrect and she apologized and it was all incorrect they do see my receipts and now my balance is $565 for the difference in rent since "No one" took over my lease. I drove my ass to that apartment complex and knocked on my old door and guess what a gentleman opened the door, I had asked him about a package that I "accidentally" had shipped to my old address, then asked him when he moved in and he said the first week of February. So not only are they trying to charge me an extra $560 but they did do a lease takeover, someone moved in right after me, they kept my $400 deposit and have yet to return it to me, took that person's deposit, and sent me to collections. Refer to Tammy's yelp review on 2/4.

Pros: 1)Reasonable rent, pet fees, and safety deposit…read more2)Renters were usually pretty friendly 3)Staff was friendly 4) It's really close to parks and a walking trail. 5) It's really close to a farmer's market. Cons: 1)They lost my application fee because someone in the office misfiled it. 2) No one picks up their dog's poo, and the office doesn't enforce it. 3) Parking is a nightmare! People park in the fire lanes, in front of hydrants, and basically anywhere they can squeeze their car. 4) It's basically on the railroad tracks, and those tracks are used at ALL hours of the day and night. You might want to bring earplugs. 5) Because parking is a nightmare, I had to rent a garage. The problem is that people were parked in the fire lane in front of my garage so it was almost impossible to get the car in and out. I had called about this problem so many times I lost count and staff did nothing to permanently fix this problem. At one point the only way to get my brand new car in was to actually cause a foot long scratch against the wall so bad the paint completely came off. So, I took my chances with the parking lots, hoping to get home in time so I wouldn't have to park in the fire lanes. 6) When you move out, they basically want you to do a professional cleaning before you check out. What normal people call "wear and tear" they see as "dirty" and "damaged." They will charge you tooth and nail for something they should legally have professionally cleaned anyway. The pictures they provide as "evidence" don't actually show any damage. Please stay away from this place. It's really not worth it.

We moved here not too long ago and have nothing but good things to say. Every question/concern I…read morehave, is answered with politeness. Love the different activities they have throughout the months. It's nice meeting the community.

Lived here for 16 months, like to add a few…read more.. Traffic is terrible and each light is over 5 minutes. The apt complex says no smoking but allows smoking outside...not happening, cigarettes, MJ and vaping. No one goes to the smoking areas outside! Many, many retired residents, I am one. If you choose a 2nd floor "You will have noise from above". I just asked mgt to talk to the resident above...No, they want me to record and video the issue. I cannot do that...no help from Mgt. Maint is the best part of the property. Asked about getting a Concept 2 rowing machine...I was put on ignore. Gym is nice. All carpet is going away...plank flooring coming...My apt is wall to wall carpet, I love it. Look at Pine Valley or Liberty Lake for your place to live, near shopping and Pine Valley has no traffic and close to shopping...No Traffic at all Forget River House...Pine Valley is the best...listen to me!

These two guys are awesome.i want to apologize for the negative statement.its actually a wonderful…read moreold building I've been here a while and and I really like my apartment. I know I made a bad statement and it has bothered me since . The apartment was cleaned and all stuff was removed in a timely manner given it a refreshing place for the next person. It's a good place for me to live I don't need me or anyone to say negative thing I live

10/10 Recommend! The maintenance guys are great! They always fix things fast when we need help.read more

3 words.... DONT DO IT!…read more Never ever been one to write reviews however if i could give negative stars I would. The agent and his broker gave me absolute hell in renting a house through them. I will highly recommend no one goes through this agency as they are crooks and so rude. I attempted to rent through them multiple times and they kept all my application fees along (even though they were screening others) which might I add is ILLEGAL! Please do yourself a favor and never rent from them. Also to add I had 2 other property management companies tell me to steer clear of Call Realty for this exact reason as they hear awful things from their tenants... I am so glad I didnt rent through them.

Nothing but positive experience with M-T Management for over 10 years, handling my duplex…read more Professional and efficient. Always available and supportive. Thanks for the great service from an absentee owner! Curtis Y

In 15+ years as a rental property owner, I have never experienced such indifference and…read moreabrasiveness as with M-T's owner (Maria). "IF" you are fortunate enough for Maria take or return your phone calls, you will be met with disdain and impatience, as she makes you feel like you are intruding on her time. She never stepped foot into my property until the bitter end when it was too late, and tens of thousands of dollars in tenant damage had already been done. Then she had the gall to insist the ridiculous amount of damage was "normal wear and tear" (normal wear and tear does not cost $40K and 2 months to fix). M-T also did not take any move-in pictures, which I consider malpractice in this profession. She did not look out for our best interests and consistently appeared to be pro-tenant. The cherry on top was M-T's slow walking the transfer of docs, reports, photos, accounting, keys and overall responsibility to our new property manager. If you want someone to just collect your rent and to treat you like you're an imposition, Maria is your go-to person. Otherwise, I believe property owners should run from this company and go elsewhere...you should expect better than having to deal with someone with a chip on their shoulder who doesn't even perform their most basic responsibilities.

First and foremost, every positive review is from someone who does not actually live in Spokane,…read moreand all but one are live in California. Reported to Yelp, but once again they do not care about fake reviews. The management team are in step with the parent company that is getting sued for several different kinds of fraud. They lie about things, take forever to fix things, and the main property manager, Megan is very often not in the office. Whenever she is in, any time you bring up a problem she says she has to consult some other "team". She basically smiles and thinks she can get by with a pretty face and not actually "managing" anything. Anna, her assistant, literally makes things up to avoid doing anything until you catch her in the lie and then she says she will reach out to her boss, Megan. Who never gets back to you. Two of the most unscrupulous and ignorant people I have ever met. People are allowed to leave piles of garbage outside their door for days at a time, and the managers do nothing. Noise complaints, they don't care. Non smoking enforcement, don't care. Looking forward to the day when the parent company gets soaked with judgements for fraud and other abuses. You seriously do not want to stay in these apartments.

Stay clear of this property at all costs. Both the managing company and owners are the absolute…read moreworst. The management team is exceptional at one thing and that is covering for one another...hmm and playing dumb. They are manipulators, liars and at the same time very educated in violating fair housing laws on a regular basis. I was in a position where I needed to extend my lease by a month till my new apartment was ready which was cleared by a member of the management team. On the last day of moving out, I was locked out of my apartment. I contacted Anna that day to which she said there was a clerical error on their end. She told me to come in they would grant me access to the apartment so I could finish moving. When I arrived, I was told by a different manager that I would not be allowed into the apartment, and the reminder of my belongings were in the back office. In between the hours of 4:00Pm the previous day and 9:00am that morning, they emptied the rest of my belongings with some of the items thrown in the dumpster. I drove over the apartment prior to going to the office just to make sure there was nothing at the dumpster and sure enough that's where I found some of my belongings. When I asked about my belongings, they told me the TV was the only item in the apartment which was a complete lie considering the fact that I had just finished taking pictures of my belongings next to the dumpster. This all happened on a Thursday and by the following Monday, there was someone new in the apartment, which is remarkable since the flooring and carpeting was bad when I moved into the unit and I lived there for four years. Unfortunately, at the same time this was going on I had something else of greater importance in life I needed to address which made this matter quite insignificant, otherwise I would have hired an attorney. I moved into the complex under a different owner however the new owners and the management company are both crooks and that is a common theme for all the apartment complexes they are involved in Spokane. I could share about the time where we had no running water from Christmas Eve to New Years Eve to which we were told we were more than welcome to utilize the gym if we wanted to shower or a rent increase of $900 when renewing a one-year lease. KEEP AWAY...DANGER DANGER DANGER.

You literally hear everything. My neighbors upstairs has a dog and you can him running around like…read morehe's a teenage wrestling someone on the floor. You can also hear your neighbors' conversations from either. You can hear your neighbors' washing machine. God forbid they do construction or major repair. The establishment won't give you a heads up. And if you need maintenance to fix something, they wont tell you when they come in or ask permission if you dont answer your door. They have access to your apartment and just go in. How do I know? Because I was sleeping during the day and I got woken up by maintenance, who is still a stranger, trying to get into my bedroom. Also, the ceramic decorative ceiling fixture that covers the lights fell randomly. And I sleep about 3 feet away underneath it.

The management company can make or break this place, and this new management company that just came…read morein beginning on 2019 is horrible! They are literal thieves!!! They wouldn't honor previous management companies copies of submitted work order records, and just claimed that that a big set of blinds disappeared. When we had a maintenance guy safely remove them from our apartments..we were the perfect tenants for 4 years, and they just came in and decided to screw us