I have lived at Bella Tess for a while and continue to be impressed with the amenities and service…read morefrom office staff. I have transferred units twice and now live in a beautiful, spacious 3 bedroom unit. The property management has been professional and welcoming. I am a senior now and have to say that the property manager, Amanda has been very compassionate and accommodating! It's a blessing to be part of this community! Thank you Amanda and Bella Tess team!! Patricia Martin

I don't know where to begin. First off the leasing agents are little snooty snots. Think they…read moreare so cool. Ya the apartments are okay. Too many for one small swimming pool. No attached garages. Pretty much run if the mill noisy complex. DONOT and I repeat DO NOT put in an application unless you are are prepared to pay an additional admin fee of 200 dollars. Yep. I filled out an application and was told I needed a 4,000 dollar deposit. Or I could go through JETTY. So basically I was turned down with an 85,000 a year income and charged the admin fee. Don't let those bbbbbbbb's. Do it to you. DONOT RENT. There.

I lived here for several years had many issues. It's an old building every remodeled did you not…read moremaintain it correctly? When I moved out they tried to charge me on several different things they want to charge me $700 in utilities and you pay those every month with your rent that you tried to charge me for the garage which again you pay that they charge me a ridiculous fee of saying how they had to pull garbage out of the apartment when I left it. There was no garbage in it. They said I damaged the bathtub. How do you damage a bathtub for $1500 if you taken advantage of and overcharged for rent to the Cooper George the parking is also terrible staff is rude. This is a terrible place to live. Do not move in here if you see any positive reviews they're probably fake.

My fiancee and I sold our home in Oct. to move into these luxury apartments. After living here…read moreseveral months we are less than pleased. Sure, it's better than your average apt, but for the price we pay we expected a certain standard that's not being met. Upon move in we were promised a reservation on the loading zone and an elevator, the loading zone was occupied when we arrived and was so for an hour into our move. And we were told to just wait for the padded elevator, which was often carrying people. (Not sure how that's reserved for us) A short time after moving in we received an email that said management had accidentally entered our apartment thinking it was still vacant while showing prospective tenants around and immediately left and locked it up behind them, when we returned home our apartment door was left unlocked. After moving in, heading into winter, our boiler style wall heaters (central heat is advertised on the website) quit working. We scheduled service on them and was told they were fixed, but no one ever did anything to them. Only 1 out of 4 works, most of them are missing pieces still. We gave up and purchased heaters of our own. There are only 6 guest parking spots for all 144 units, and residents are constantly parking there to avoid paying for parking, as well as cars always parking in the front drive. Come winter you get rid of 4 of those spots, understandably for snow, but it makes it virtually impossible for any guests to park nearby. The guest spots are not for residents. And the front drive is not managments personal parking spot. This needs to be enforced if this building is ever to be accessible. The luxury common area is constantly full of dogs that are unleashed, although it states on the lease that animals are not allowed in the common areas. While I love animals, this is not cool. I can't tell you how many puddles of dog urine I have seen or stepped in now. Furthermore on this subject, the lease states that the common areas will be kept clean, and while the main lobby has been regularly cleaned, the stairwells and hallways leading to our apartments have never been cleaned. There is so much dog hair accumulated in the stairwell that I can no longer use it because it causes my asthma to flare up on my short walk through. Where's the wine cellar? Has any progress been made on it in the 7-8 months we've been here? And is the "cafe" always going to be an espresso machine in the corner of the lobby or are we still waiting for the rest of that too? Overall these were small issues that we have been willing to look past hoping that they would eventually be resolved. Come summer time however, temperatures outside were getting into the 80s and we were told ACs were scheduled to be installed between 4/22 and 4/26. On 4/24, 2 days before they were supposed to have been installed we were told they wouldn't be installed until 5/3. After receiving no word for 14 days, on 5/8, another 5 days after they were supposed to be done, we received an email saying that they should be installed in the next 2 days. 2 days later it was finally installed. In our bedroom. At the very back of the apartment. Not in the living room like was originally advertised when we toured the unit. It prevents us from closing the blinds all the way, which is less than ideal in the room we sleep in. It's not effective at cooling the rest of the space being in the furthest back corner of the apartment. And it lets in excessive sound by removing the double pane window and replacing it with a thin plastic tube, not to mention the noise the unit itself makes. Our once comfortable bedroom has become too loud and bright to sleep in, and the rest of the house is to warm to comfortably lounge. I didn't want to wait another month to have a cool living space so I went out and spent $35 on AC window attachments to relocate it to the living room, only to learn that EVERY outlet in the living room and most in the kitchen is hooked up to a single 20amp breaker, meaning you can power the AC, but absolutely nothing else. There might as well only be one outlet for the entire apartment. This is definitely not luxury, and this renders most of our apartment useless. The final straw so to speak came when they started a massive construction project a hundred feet from our front windows. This project had been planned since 2015 but it was not even mentioned when we decided on our apartment. The main deciding factors being it had a better view and seemed quieter than the other units we were shown. It seems pretty deceitful to not mention that prior to us signing the lease. Our lease is up in August, hopefully recompense can be made by then or our money can be better spent elsewhere. I don't see us renewing unless a massive change is made.

I got lucky . . . couldn't get into another place when an apartment at Rockcliffe opened up . . …read more and I'm glad it did. The look of the place is so organic, with smaller buildings spaced apart . . . lots of lawn and trees as well. The place is a little older but the appliances and apartments are well maintained . . . and the price is pretty good! The location, near to the 29th and Regal Avenue business corridors, is great . . . Safeway, Rosauer's, Trader Joes, Super1 and Target are close by. It is only a few minutes from downtown and is right next door to Lincoln Park. Everyone from management and office folks to the maintenance staff is very friendly. There are two laundry rooms and a fitness center with new equipment (useful when not closed due to the plague) are on site and a one-car garage is included for almost all apartments.

This place is a godsend for people looking for affordable housing that isn't a complete dumpster…read morefire here in Spokane. I moved in here in 2015, and I was in a hurry to find a place, as the renting situation I was in before had evaporated quickly. That happens with four people renting a giant house together. Anyway, I had about a month to find a spot, and a new job that I had started maybe two weeks prior. I was sweating bullets. Almost magically, I found this place and did a walkthrough of the show unit that sits above the office area. I loved the layout, but was informed that they only had a townhouse unit available in the time frame I needed. So, I punted. Amber in the office was amazing and pushed the paperwork through as fast as she could legally allow. I made it in with a week and a half to spare, and breathed a sigh of relief. The apartments are not new by any means, but they are very well maintained. The grounds are well kept, and there is a pool and a separate and secluded hot tub area available for tenants. The units also all appear to have garage space available, and the one I was in had a washer/dryer hookup. All of this for less than 800 a month? Yeah, try that one out anywhere else. I wish you luck. Oh, and wood burning fireplaces. If you are on a budget and need a good place to live, I would recommend these apartments in a heartbeat. My ONLY complaint is the location of the A/C unit in the Townhouse variant. It's on the middle level pointed at the staircase in my particular unit. Since the bedrooms and bathroom are on the top floor, it made getting a window unit necessary in order to sleep in my bed during the summer months. I consider that to be a minor setback though compared to all of the notches in the good column.

Beautiful and well kept apartments! I lived there for five months and got out of my lease early. I…read moreunfortunately did not have the experience I hoped for. There was a little to no soundproofing between my apartment and the one below me and had continual noise issues with the people that lived below me. They had a troubled dog that would bark for hours in the middle of the night, keeping me awake, even with earplugs in. The tenant below me would be working on his truck in the garage even at 11 o'clock at night and he would slam his garage door so hard it would shake the floor in my upper apartment. They also loved playing loud music. It was just never peaceful for me once they moved in. On top of that, another one of the residents would creep on me, always walking by my apartment and dingdong ditching me. On top of that, one of the tenants in the apartment complex next-door watched me walk home and found out where I lived. He came over drunk to my apartment one night. I did not feel safe here anymore on top of never having peace from the neighbors below me, and I got out of there as fast as I could. You may not have the same experience I did, but just be aware.

I've been trying to get a hold of these people for 3 weeks with no response. I went on their…read morewebsite and applied, no response. I went to their office on the premises twice last weekend. It says they are open 10-5 everyday except Sunday. No one there. Mind you I'm moving from Seattle and I had to make a trip over to try and see these places. One of the residents showed me the pool and it looked great, but, no one there. I called their phone number and left a message to contact me. No response. My girlfriend called them multiple times. No response. I would still like to get an apartment there as they seem like they are nice inside and they are very close to my GF's house. As my dad would have said, 'seems like a chicken shit operation to me'. db

Excellent apartment management. Immediate responses and always polite and professional…read more Maintenance although rarely needed is very efficient and polite. Neighbors are o really friendly but unobtrusive and mostly quiet with the exception of an occasional loud car or music when pulling in or out of the parking lot. Likely some people are not aware how loud their music is outside of their car. 10/10 highly recommend.

The ladies in the office are kind and helpful. The place is clean and if there's ever a problem…read morewith maintenance, they're right there the best apartment I've ever lived in.

Year 3. All repairs almost done. Love-on and advocate for your unit and peace to live here. They…read moresuggested, "just move" not all are so privileged. Cruel suggestion. ( Mccathrine management)

I lived in the apt for almost 2 years. Constant problems with my bathtub drain not draining…read moreproperly. They never replaced my microwave like they said. Had a woodpecker problem for almost a month till I finally escalated it to the fish and game. Then a neighbor finally assisted with putting a barrier up which was a strawberry container wrapped in foil. They never put metal flashing on the big hole. Now when I moved out they are charging me a $40 fee for not cleaning the blinds. When the apt manager on multiple occasions told me I didn't need to clean them since they will be replaced with new ones. My unit was a beautiful space but with all the constant issues I had it's not worth the $1500 a month lease.

I think there may be a fee for that:…read more " Sewer usage-based per unit/month required Utility - Billing Administrative Fee $5.35-$6.00 per unit/month required Parking - Covered $45.00 per rentable item/month required Trash Services - Hauling usage-based per unit/month required Utility - Electric - Third Party usage-based per unit/month required Administrative Fee $200.00 per unit/once required Application Fee $45.00 per applicant/once required Holding Deposit (Refundable) $200.00 per unit/once required Utility - Natural Gas - Third Party usage-based per unit/month required Utility - New Account/Final Bill Fee $10.00-$20.00 per unit/once required Water usage-based per unit/month required Pet Fee $500.00 per pet/once optional Renters Liability/Content - Property Program $14.50 per unit/month optional Pet Rent $35.00-$50.00 per pet/month optional Access Device - Replacement $5.00-$75.00 per occurrence Intra-Community Transfer Fee $500.00 per occurrence Late Fee $200.00 per occurrence Lease Violation - Smoking $500.00-$750.00 per occurrence Month-to-Month Fee $600.00 per unit/month Reletting Fee 100% per occurrence Utility - Vacant Processing Fee $50.00 per occurrence/month Pet Management - Third Party $65.00 per pet/once Security Deposit - Additional (Refundable) 100% per occurrence Lease Buy Out 200% per occurrence Legal/Eviction Fees varies per occurrence Non-Sufficient Funds (NSF) $75.00 per occurrence Renters Liability Only - Non-Compliance $10.75 per occurrence/month Pet/Animal Violation - Waste $250.00-$750.00 per occurrence Utility - Vacant Cost Recovery usage-based per occurrence/month If you have any questions or just want to chat about your fees, our friendly Leasing Agents are here to help! Feel free to stop by, give us a call, or send a message--we're excited to assist you! Date of Issuance: 11/18/2024 Jake at Indian Trail Municipality Fee $15.00 per unit/once required Security Deposit (Refundable) 100% per unit/once required "

I had continual problems with the management in the two years I lived there. The "managers" seem…read morenice in the beginning but they have no authority. They raised my rent by a huge amount without notice. When I moved out the manager told me everything looked good. But he never looked at the unit. I received a bill for over $2000. The complex is owned by a corporation with a team of attorneys. You will have no recourse to solve problem or accountability for charges. I had pictures and documentation to dispute the charges but nothing changed. They will wreck havoc on your credit score if you don't pay them thousands.stay car, far away.

I live here and love it. It's very quiet and well maintained. We have had no problems. Any issues…read morewith our apartment are taken care of stay.

The pool is always closed. When we wanted to find out what happened with the pool they are just…read moreignoring us and keep sitting in the chair. Is the worth serving ever. On outside it's so hot, problems with pool so annoying!!!