What could you improve? Everything! 1. Get a receptionist. 2. Staff the business adequately. 3…read more Actually keep or near to the appointment time. I would give this place and business as a whole 0 stars if I could. They are running an hour plus behind. Which is wonderful when fasting and having to cancell appointments after this.

The location was good, the room was empty, and the check-in was easy and plenty of parking. Did a…read moreself check in (had an appointment but got seen sooner), and things seemed okay. Needles don't bother me, and I can usually watch painlessly as they retrieve the blood. The lady seemed nice enough but in a bit of a hurry. The initial poke to get my vein was fine, but after she started to fill the vials, it started to hurt like hell. Like she was rooter rooting my veins! After that I had to pee in a cup. No wipe was provided; they usually give a wet wipe for you to kind of clean your under carriage area to prevent contamination, but they did not, and I thought that was really weird. I thought I was being a big baby until my husband told me his experience. The girl who took his blood was in a crappy mood and gave him attitude for no reason! She jammed the needle in his arm, and he said it felt like she pierced straight through his vein! She's was a rooter, too! Please, retrain these ladies! It should not hurt like that!

My doc, Stephen Brown of Pittsburgh Medical Associates (look for my review), wanted me to get my…read morecholesterol checked, so I came here for the bloodwork this morning. I was in and out in 2 seconds. Fast, fast, fast. And no I ain't never been skeered 'o dem needles 'n 'at. Ya just gotta buck up for the sting. I lift too, so my veins are easy to find. Everytime I have something like this done, I always get a deep-voiced yinzer chick who sez, "Oooh you got big arms! Lookit dis guy!" And at the ungodly hour of 8 A.M. I needed a chuckle. So if you screw up at work, gotta pee in a cup, or need pricked for whatever test life throws at you, make an appointment here, online yet. Imagine that.

They can't do anything well. You can never talk to anyone on the phone. Try calling anyone of there…read moreoffices and you will never get a person anywhere. You might get an email a day or two later.They do not deserve one star.

Poor service. Staff are not willing to help you. This use to be a great place to have lab work…read morecompleted now every trip there is a problem.

Staff is impeccable! Courteous and quick! I was very…read moreimpressed with cleanliness and knowing exactly what tests needed to be done.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Always friendly and respectful. I continue to forget the two technicians names, but either and both…read moretogether are absolutely top notch awesome.

If I could not give any stars I would! the check in system is a mess, people have been here at…read more7:30am and having to make repeat appointments here at the place meanwhile people made appointments at 10 and are getting called first. It's absurd, what's the point in making appointments if they aren't honored? my advice is to go ANYWHERE else, if you can't then I recommend coming in 10mins before your appointment and pray for the best. The women are rude, they don't care if you've been waiting and they've skipped you. A patient told them about all of us being skipped and she ignored her and told her to go to the appointed room. Its a joke, save your time and go somewhere else. An older man with an oxygen tank just said he could figure out the check in system and she said "oh" and gave him a polite smile then left.

They are Fast and efficient if you have an appointment. Nurses are very nice. Great placeread more

I love going here n have been for years, the girl who name is Dottie. ( I believe) has been a great…read morephlebotomist every time. I advise you to make an appointment bc you can get out of there faster( useless they're very busy. She's by herself) and has been kind and efficient and understanding. They did move from behind Starbucks's in beaver, to the plaza across from McDonald's close to vanport on rt 68. (Main Street of beaver). Quest needs to have employees that are just as good as Dottie has been to me.

Appointment made for lab work online. Showed up for appointment a few minutes early. Masks…read morerequired, checkin is via a kiosk. No sooner had I checked in than I was greeted by my lab tech, lab order and insurance given to them, identity confirmed, co-pay payment taken and blood drawn. Snap! Blink! Some pleasant conversational chat, and done! Appointment was 8 am and I was out and in my car at 8:02am. Zippity do dah!

West Mifflin. Good services but please throw out those nasty, dirty chairs in the waiting room.read more

No more Quest for me. I have used many times and often had bad experiences. Poor customer…read moreservice, bad communication, rude staff. They send numerous emails and texts reminding of the appointment but never mention in any of their electronic communication that patient must bring paper order (which I have never had to do before). Suddenly, today the technician wouldn't accept electronic version of doctor's order and insists (too late) that "you're supposed to know to print the order." There is too little competition for Quest in Western PA so they don't have to provide good patient service. I won't use Quest again.

I am done with Quest Diagnostics. I made an appt & they weren't open…read more Made another appt at a different location, got a confirmation, then 30 min later, I got a cancellation notice. I ended up going to Canonsburg hospital and was in and out in 15 min.

I had seen the reviews and was concerned to go to this location, but it is so close to my house. I…read moredecided to give it a try and have no complaints!! There was a slight wait even with an appointment... understandable (i wouldn't reccommened going as a walk-in). Once i was seen, the phlebotomist was absolutely wonderful!!! She did a fantastic job. I will be returning!

Quests always seem to be everywhere, but somehow hide in the background. Like they are physically…read morethere, but you do not notice them while you are out. You just walk right on by it and don't even give it a second thought. With my recent change in insurance this is where I have to have all my labs drawn now. It's a bit of a hassle because it's an extra stop, but it is what it is. This particular location is kind of tucked away on the outskirts of the Westmoreland Mall in Greensburg. When I say tucked away, it is tucked into a corner where the overpass takes you to the mall. From my experience with multiple Quest locations, this one is rather large in size. The waiting room has more space which makes it a better experience and you don't feel like you are sitting on top of the other people waiting their turn. There is no receptionist, you use a touch screen to check in and just wait your turn. Your wait time is displayed on the TV in the waiting area and once you are called back you do your thing. Technicians are quick and friendly.