I visited the Jefferson Brentwood Breast Center this week for a routine mammogram. It was a…read morepleasant, very clean facility with clear signage that made it easy to find my way. I was seen by wonderful imaging tech who obviously knew her stuff and moved things right along (the best mammogram techs definitely have some of the best people skills on the planet, if you ask me!). Afterward, I went downstairs to get some blood work done which had been previously ordered by my nurse practitioner. A wonderfully streamlined and nearly 100% painless process, facilitated by a pleasant and highly skilled phlebotomist. It couldn't have gone better. My only concern: at the mammogram check-in, at the front of the patient line next to mine, a prospective patient was being quizzed by a staff member. Seems that the patient was in the prep process for some sort of surgery(?). The staff member seemed quite hard of hearing and spoke incredibly loudly. Everyone in the check-in line, but also those who were in the waiting room 30 feet away, could hear every word as the staffer asked questions. Did the patient have tattoos, piercings, breast augmentations, etc. The patient answered softly and seemed mortified that her business was being broadcast so widely. I have good hearing, but I had to lean in very close to the other staff member to hear what she was telling me because her colleague was speaking so loudly. Perhaps pre-op sessions could be done in a private room(?)

Lovely staff - however, the MRI machine was so loud I had to stop after five minutes. This was not…read moremy first MRI ---- their machine was not working properly. I will go to another facility to get the MRI done.

On Feb.2, 2025 I went to the ER with a lacerated elbow after falling on a marble floor at church…read more The receptionist said I was in the right place, took some information & I was immediately put into a treatment room. Both a RN & PA evaluated my elbow, cleaned it up & the PA used surgical glue to close the wound. Everyone was friendly, helpful & professional. I walked out the door approximately 36 minutes later! I give the care five stars & would gladly use this facility again if I need to! Pat L

Nurse that took my blood pressure was nasty as I told her I need to lay down because I am sick and…read moregoing to throw up. She told me no sit down I don't have a bed when there was a bed right in the room. The place is no good because I tested positive for the flu but sent me home and didn't do anything for me besides give me ibuprofen. They don't take the time to really take care of sick patients. And they bill me for being seen and I will never give them a penny for there poor service.

I scheduled weeks in advance and showed up and the person took my blood for one test and then…read moreremoved the needle. I said, "I have multiple tests; you should be able to see them in the system." She checked and saw them. She said, "well I'll have to poke you again." Maybe if you had reviewed the list in advance, you wouldn't have to. She went on to say I would owe over $80 for the tests and to give her a credit card. I told her that was an error, as these are standard tests I've received for three decades and also I had met my insurance out of pocket maximum for the year. She would not do the draw without payment. I asked her which tests were showing charges. She said she didn't know and would have to print it out to find out. Okay, so do that... I continued to tell her that was wrong but she would not move forward without payment up front. I refused and did half the tests. I then contacted my insurer and ordering provider to verify all CPT codes and associated diagnoses, and they said everything *IS* covered 100%, but that "Quest does this to a lot of patients and then you have to fight for reimbursement from them." Knowing I have confirmation that nothing on my insurer's or provider's end is misaligned, I set another Quest appointment--at a cost to my PTO--and tried to call Quest to verify they will not have the same story next time, but it was impossible to get anyone on the phone. So, am I satisfied with my last appointment? No. I historically use LabCorp and only used Quest because I work for UPMC and they are the partner that can "see" all the labs. But if this happens again when I go next week, I will no longer use Quest -- and probably will advise patients against it as well given this is apparently common.

i've gone to quest for routine bloodwork. Their offices are always dirty. The waiting rooms are…read moredirty, dingy and depressing. They have an incessant TV commercials running over and over and over again. This becomes a especially aggravating because they constantly overbook and understaff. They request that you make an appointment and provide all your information before your appointment time as the guys to speed things up. Reality is you will wait for over an hour per your appointment. They will give you no notification of delays even though they send texts. I waited 65 minutes my last appointment when I walked in there were 20 people in the waiting room with only two people drawing blood. this is their business model. I spoke with a phlebotomist and she assured me that everybody in the company is aware of that and I've complained to management but management only concern is to maximize profit. They do not care for their patients or their employees. The turnover rate is very high because of their horrific environment. the phlebotomist also shared with me that most patients are so tense from waiting so long that she has difficulty in drawing blood. Avoid this place at all costs.

I have been here for mammograms for 3 years. My doctor is in the same building which makes it nice…read more I can have my yearly check up and mammogram in one visit. The Main waiting room can sometimes be full but I have never waited longer than 5-10 minutes to be called for my mammogram. I have gotten the same technician each time. She is incredibly sweet. She takes you back to the office for mammograms. There is a changing room there with a place to put your shirt and bra. They have a waiting room in that office but I've never had to wait there. You are then taken back and the images are taken. It is done quickly but nicely. The tech keeps asking how you are doing. She checks after each image to make sure it's good before moving to the next one. When you are done you go back to the changing room and get dressed. I've also had a breast sonogram done there and it was done in the same manner. The technicians are very kind and explain everything before they take the images or do the sonogram. I highly recommend it.

Got my pre surgery testing done in and out in 45 minutes. EKG, Chest X Rays, Blood work. Excellent…read moreservice from start to finish.Best of all Saturday hours so you don't have to take time off work. Highly recommend. They can do it all.

Went here for some blood work ...parked behind the center for easy access ( and loads of parking)…read more Easy I /out and the young lady that drew the blood was very friendly They have an on-site gym inside too - so don't know what it costs but nice amount of people and the machines looked to be in good shape. Watch their Saturday hours. It's like very other weekend.

Not only did it take a long time to get me in, the staff was cold. Thank goodness they were playing…read morereruns of Grey's in the waiting area because otherwise I would have been way more crabby. Pretty sure for a busy time they should have had more than one person working. Not impressed!

The lab Corp technicians are so nice and helpful. There was no waiting they took me right back…read moreexplained everything to me.

This location is always busy so go in expecting to wait but also knows they move quick at times…read morewith hardly any wait despite a full room. They're efficient here.

This is the best place to get a quick xray or blood test. Fast and easy, every time I've been…read morethere. It's very clean and modern with a friendly professional staff.

This was the worst experience I have ever had I went in with my knee locked up they put me in a…read moreroom and laid there somebody came in and said oh yeah it looks like you've a Baker cyst in the back and then when the doctor came in he said what are you talking about that your knee is locked and he he took my leg and pulled it so hard did it hurt like somebody was killing me and he said there's nothing we can do. And he walked out. They gave me release paperwork and crutches and I left with my leg still locked. My knee is now 10x worse from him trying to pull it . I am calling a lawyer . So DO NOT go to UPMC Brentwood

This location of Allegheny Health network is located on the 2nd floor of the Cool Springs Sports…read morecomplex. There are limited medical services available here but they also offer physical therapy. Upon entering the complex there is an elevator to your left which will take you to the 2nd floor. On this particular visit I was scheduled to meet with my orthopedic surgeon for a re eval on a leg muscle injury I suffered back in Feb. The space is set up for social distancing. Masks are required when entering the complex. One of the nice things at this facility is that you do not have to wait in your car to be called in and be seen. You are asked to come within a 5 minute window of your appt time and they will get you checked in and set up. When I arrived there were very few people there and it didn't take long to be seen. Copayments that are due at time of visit can no longer be done by cash. Cards only are accepted. They do ask you the typical Co-Vid 19 questions before they let you in. One positive answer will disqualify you from your scheduled appt. After checking in I was taken back to the exam room by a nurse wearing a mask. I noticed that they lay fresh paper on the exam table once you walk in. She reviewed my medical history and then I had the usual wait for the physician. He came in, did the exam, gave me the necessary script I needed for ongoing physical therapy and was finished. Photos are not permitted due to HIPAA regulations. I was pleased with my visit since I have worked with this orthopedic surgeon in the past. Free parking is available outside and a certain number of spots near the front are for handicapped individuals.

Check your bill and check it twice. AHN is known for overbilling and recharging your insurance a…read moreyear after the fact. You could get a large bill a year after your appointment. You have been warned.

I have used their services for many years. The office is clean and well kept. The staff are very…read moreaccommodating. I can truthfully say I don't like having a mammogram, but the 3D is better.