Appointment made for lab work online. Showed up for appointment a few minutes early. Masks…read morerequired, checkin is via a kiosk. No sooner had I checked in than I was greeted by my lab tech, lab order and insurance given to them, identity confirmed, co-pay payment taken and blood drawn. Snap! Blink! Some pleasant conversational chat, and done! Appointment was 8 am and I was out and in my car at 8:02am. Zippity do dah!

West Mifflin. Good services but please throw out those nasty, dirty chairs in the waiting room.read more

I have been here for mammograms for 3 years. My doctor is in the same building which makes it nice…read more I can have my yearly check up and mammogram in one visit. The Main waiting room can sometimes be full but I have never waited longer than 5-10 minutes to be called for my mammogram. I have gotten the same technician each time. She is incredibly sweet. She takes you back to the office for mammograms. There is a changing room there with a place to put your shirt and bra. They have a waiting room in that office but I've never had to wait there. You are then taken back and the images are taken. It is done quickly but nicely. The tech keeps asking how you are doing. She checks after each image to make sure it's good before moving to the next one. When you are done you go back to the changing room and get dressed. I've also had a breast sonogram done there and it was done in the same manner. The technicians are very kind and explain everything before they take the images or do the sonogram. I highly recommend it.

Not only did it take a long time to get me in, the staff was cold. Thank goodness they were playing…read morereruns of Grey's in the waiting area because otherwise I would have been way more crabby. Pretty sure for a busy time they should have had more than one person working. Not impressed!

My doc, Stephen Brown of Pittsburgh Medical Associates (look for my review), wanted me to get my…read morecholesterol checked, so I came here for the bloodwork this morning. I was in and out in 2 seconds. Fast, fast, fast. And no I ain't never been skeered 'o dem needles 'n 'at. Ya just gotta buck up for the sting. I lift too, so my veins are easy to find. Everytime I have something like this done, I always get a deep-voiced yinzer chick who sez, "Oooh you got big arms! Lookit dis guy!" And at the ungodly hour of 8 A.M. I needed a chuckle. So if you screw up at work, gotta pee in a cup, or need pricked for whatever test life throws at you, make an appointment here, online yet. Imagine that.

I scheduled weeks in advance and showed up and the person took my blood for one test and then…read moreremoved the needle. I said, "I have multiple tests; you should be able to see them in the system." She checked and saw them. She said, "well I'll have to poke you again." Maybe if you had reviewed the list in advance, you wouldn't have to. She went on to say I would owe over $80 for the tests and to give her a credit card. I told her that was an error, as these are standard tests I've received for three decades and also I had met my insurance out of pocket maximum for the year. She would not do the draw without payment. I asked her which tests were showing charges. She said she didn't know and would have to print it out to find out. Okay, so do that... I continued to tell her that was wrong but she would not move forward without payment up front. I refused and did half the tests. I then contacted my insurer and ordering provider to verify all CPT codes and associated diagnoses, and they said everything *IS* covered 100%, but that "Quest does this to a lot of patients and then you have to fight for reimbursement from them." Knowing I have confirmation that nothing on my insurer's or provider's end is misaligned, I set another Quest appointment--at a cost to my PTO--and tried to call Quest to verify they will not have the same story next time, but it was impossible to get anyone on the phone. So, am I satisfied with my last appointment? No. I historically use LabCorp and only used Quest because I work for UPMC and they are the partner that can "see" all the labs. But if this happens again when I go next week, I will no longer use Quest -- and probably will advise patients against it as well given this is apparently common.

i've gone to quest for routine bloodwork. Their offices are always dirty. The waiting rooms are…read moredirty, dingy and depressing. They have an incessant TV commercials running over and over and over again. This becomes a especially aggravating because they constantly overbook and understaff. They request that you make an appointment and provide all your information before your appointment time as the guys to speed things up. Reality is you will wait for over an hour per your appointment. They will give you no notification of delays even though they send texts. I waited 65 minutes my last appointment when I walked in there were 20 people in the waiting room with only two people drawing blood. this is their business model. I spoke with a phlebotomist and she assured me that everybody in the company is aware of that and I've complained to management but management only concern is to maximize profit. They do not care for their patients or their employees. The turnover rate is very high because of their horrific environment. the phlebotomist also shared with me that most patients are so tense from waiting so long that she has difficulty in drawing blood. Avoid this place at all costs.

Got my pre surgery testing done in and out in 45 minutes. EKG, Chest X Rays, Blood work. Excellent…read moreservice from start to finish.Best of all Saturday hours so you don't have to take time off work. Highly recommend. They can do it all.

Went here for some blood work ...parked behind the center for easy access ( and loads of parking)…read more Easy I /out and the young lady that drew the blood was very friendly They have an on-site gym inside too - so don't know what it costs but nice amount of people and the machines looked to be in good shape. Watch their Saturday hours. It's like very other weekend.

The staff was fantastic. Everyone was friendly and did their job well…read more Karen was great 2. Thank you.

When I went here they told me straight up I was having a miscarriage and then 2 days after I…read morefigured out I wasn't!

Constantly unavoidable closings ? I went once a got an unpaid exturn student who never worked on…read morepeople before!! I was never made aware that she was not an employee After 3,failed fishing trips in my arm! I passed out for the first time in my life!! And they didn't even call 911 wth !!?? How long after you pass out? Is the right time to render first aid. Avoid at all costs, even if they are open!!!

The people who work at this business are quick and know what they are doing! I gave difficult veins…read moreand they are able 2 take my blood with accuracy ever time! Thank you 2 the men and women who study to be as good at their jobs as these people are!​