Had a great experience with Matthew last week, came in for x ray from Moreno Valley, very patient health care worker I have experience in my life time. X ray we quick and was in and out of there in 5 minutes highly recommend this young gentleman. Thank you read more

3 hour wait, not okay. Staff are pleasant but I had to leave cause they still couldn't tell me when doc would return from lunch.

This place is ALWAYS UNDERSTAFFED. Wait time is always AT LEAST AN HOUR. I've been here in the early afternoon and in the evenings. read more

Central Occupational Medicine Providers - COMP - Check in area - First Aid Classes Near Me - Riverside, California

I had a very disappointing experience at Central Occupational. When I arrived, the front desk staff didn't even acknowledge me--they were too busy chatting among themselves to offer any basic customer service. I showed up at 5:48 PM for a physical, only to be told a few minutes later that they wouldn't take me, even though customer service had assured me that arriving before 6 PM would be fine. If you're planning to get a physical here, don't bother showing up within 10 minutes of closing--they won't take you, regardless of what their customer service tells you. This lack of professionalism and clear communication was extremely frustrating and reflects poorly on their operations. read more

Waste of time. Staff is unprofessional and confused. Arrived and after doing all paperwork and waiting a hour, front desk said that no treatment was possible until the doctors came into the clinic in a hour. How is it an open 24 hours clinic if you can't get treated when the doctors aren't there? read more

Walk in only. No computer downtime procedures in place, so the waiting room just stays full. Patients are not called back in order of arrival. Waiting over 90 minutes to leave a urine sample is outrageously incompetent. read more

Very very Long time wait and I had to wait mainly for the doctor because he decided to come in late so I had to wait 3 hours and half; almost to 4 hours just for a 3-5 mins talk with a doctor... and the staff there most of them have attitude as they hate their jobs and they get it out on us (patients) so yes they are all unprofessional staff... I don't recommend this place at all but no choice because I have work comp related case there... customer service really bad as they will never call you back if you ever miss a call, they take hours and no call back, and always on hold and so on. thanks :) read more

I do not recommend this place if you are in a hurry. Took almost 2 hours to be called in. Once I was called in the process was smooth, but the wait time is definitely not worth it. read more

I waited three hours for a work physical. They did not update me at all. Bad customer service.

1. Long wait time for simply medical exam and drug testing 2. Staff is unprofessional 3. They do not submit any documents to employer or DMV after completing the exam and testing Total waste of time. read more

Horrible service don't know how to organize people coming in. Waiting for a prehire drug test to go to work waited over 2 hours so far people came in behind me got out in 20 minutes . Junk low budget Salvation Army clinic . read more

I have been waiting in the lobby for the last 2 hours despite front desk telling me that there was only one person ahead of me. I cannot blame the workers themselves but the wait time is absurd. Hopes of leaving this place are looking grim, and morale is running low. read more

0 stars if I could. Unprofessional and 3 hour wait time just to pee in a cup it's unbelievable. DO NOT COME HERE IF YOU WANT TO WASTE YOUR WHOLE DAY. read more

You can be the only one here waiting and you still have to wait an hour to be seen The worst place ever read more

Staffing! I waited 2 hours to take a simple drug test. If could I would give this clinic 0 star

All day visits, need to speed up their process on simple drug tests. Work Injuries and Dr visits are understandable. But man they need to fix the issue with faster process on drug tests. read more

Terrible staff they move as slow as they possibly can. There was only one staff who did not have an attitude. Very unprofessional with their work ethic. read more

I have accident at work and this location was recommended we have to wait 5 hours to they can found a doctor. I ask secretary why is taking so long and she says I no its hard to found a doctor they don't answer the emergency calls. this is ridiculous 5 hours waiting for a doctor response and she told me that I need to wait for another hour read more

Central Occupational Medicine Providers - COMP - First Aid Classes Near Me - Riverside, California

Ok, so you got that new job there a duties that need to be fulfilled to start that new job. Come prepared! After reading the stories on yelp about the wait time I brought a book, podcast, and other activities to keep me entertained. Make sure you've had a large meal. Yes, the wait time is long don't start drinking water until you arrive at the building. Pick the most comfortable spot for yourself and try to relax. The staff is overall friendly. Can they use a bit more structure? of course. Come with an open mind about wait time and you won't get too frustrated ( I think). Make sure to not schedule anything once you decide what time you will be arriving to be safe. Congrats on the new job! Best of luck! read more

I came here Sunday to get a drug test done after driving from two other locations that said were open but were actually closed. The medical assistant Karen was very nice and helpful and did not have to wait to long. Went out of her way to ensure everything went well. Would definitely come here for drug test again. read more

I went in for a drug screen and the process was super fast the whole process took less than an hour. Staff were not overly friendly but not rude just professional. The actual nurse was very nice and made me feel comfortable. I went on a Thursday around 5pm and it was empty. read more

Horrible horrible place. Staff are incompetent as can be. This place needs to be shut down immediately. Oh and if you drug test be sure to eat a ton of cabbage before hand so the lady that sniffs your sample gets a good strong smell. Because mine didn't have a strong enough scent she rejected my sample and this was right before closing so I got no retest and cost me a job. read more

Contrary to most of the reviews posted, I had great service. My new employer referred me to Central Occupational Medical for my Tuberculosis screening and physical. I had to do two tuberculosis tests that were 10 days apart from each other. For the first test I went to the Corona clinic and for the second I was instructed to come to the Riverside. The Riverside location is right off of Central Avenue off the 91 freeway. Very easy to find. The parking lot isn't that big though. It looks like they have a place further down for additional parking if needed. I was hesitant when I saw the bad reviews, but didn't have a choice since I had to follow-through for my employer. My options were go to the "bad place" or file for unemployment LOL But surprisingly it wasn't bad at all. There are two doors when you walk up to the front of the building. Pay no attention to the door on the right. That one is locked and there's no need for you to walk over to that one and look stupid like I did... lol Go to the left. The door will be locked but it has a doorbell in the upper right hand corner, ring that and a lady comes to let you in. This is the protocol for weekends, I'm sure during the day it may be different. Most likely at night the door is locked for safety as well. This clinic is open 24/7 so that's a major plus!! The lady that let me in was really nice. She checked me in immediately and read my TB test. Then she printed me a copy and I was out in under 5 minutes. Win! Overall I had a good experience. The lobby has comfy couches and the facility seemed clean. read more

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Really bad service, they open at 8 am and the receptionist is already mad, we can't asked how long is the waiting and they make you wait for hrs. Very disappointing, i asked my provider to send me to a different location read more

This place is trash! Be prepared to wait an hour for a simple drug test and the employees are rude.

This is the WORST place I have ever been too I wish there was a no star option. I got yelp just to post about how bad this place is don't go find another place!!! I walked in and the lady at the front desk was so rude and when I went to do the pee test they put the wrong test and wanted me to do it again. I am not going to wait there to pee I got stuff to do. The most incompetent people I have ever meant and I have met a lot of people as an EMT. They have the worst patient care as well, another person was in the waiting room and had to pee for the test and they kept telling him to wait and I went before him when he was there before me. The rudest employees ever. read more

The location is Riverside is horrible. If you have to go to the clinic, wait for a weekday. Do not go to the one in Riverside

This place is ridiculous i waited 2 plus hours for a drug test other people were celled before me and all you can hear is gossip being talked very frustrating considering some people have things to do not wait all day for a drug test this place needs a new management or something good thing i dont deal with this on a daily basis read more

I was in and out pretty quick the past couple check ups have been good very friendly staff epically Katie I believe her name was very friendly and helpful! read more

All the facilities in this horrendous excuse for a medical company are mediocre at best. The staff is slow and uninformed. The wait time is unreasonable. 2 hours with an appointment if you're lucky. If you're going to be waiting that kind if time just go to the ER You'll get better care. read more

Absolutely appalled with the service at this clinic and DISGUSTED with the way "Doctor" Robert Hennessy spoke with my husband. There's a reason why he has so many one star reviews. Do not come to this clinic. Save your time and get reviewed by an actual doctor. My husband was exposed to the smoke by the amazon distribution warehouse fire in Redlands and has not been feeling well. This doctor was complete desensitized, un empathetic, and told my husband verbatim "there's nothing wrong with you, I know because I'm a doctor" WITHOUT doing any tests, just by looking at him. He gave my husband attitude and seemed ballsy to get in his face. I am shocked on why this doctor still has his medical license. If there isn't any legality issues with this clinic now, I'm sure there will be in the near future. It scares me how this doctor treats individuals who get injured on the job who actually need help. read more

If I could I'd give no damn stars after the "treatment" I had today! Dr Hennessy has no manners whatsoever. If I'm going in with lots of pain from a fall I had at work 3 weeks ago(mind you this was my 3rd visit) and all he can say is go to work with restrictions and my job isn't budging(idk what makes him think that they'd follow the restrictions) then damn right I'm gonna go to my primary dr and rheumatologist and get checked. He questioned my doctor and his decision to place me off work for 2 weeks, no physical therapy/activity, along with Xrays and pain meds something he should've done but all he can say is Oh your fine. He said my Dr's say doesn't matter. He tried to act like he knows my medical history and that I have no illnesses. If he know what my illness is like he said he definitely wouldn't act like arrogant and rude! Seeing the previous reviews on him are damn right! read more

Completely incompetent employees! I manage 92 retail locations, we use Quest in many states, but this location of COMP is the worst I've ever seen! Waited 2 hours to find out the lady behind the glass accidentally put my new form in the shred box and they don't have a key to retrieve it. They offered for me to come back the following day. WTH, I'm not trusting this place ever again! Never go here! read more

Really poorly staffed. Friday afternoon waited for over an hour to get urinalysis and PPD. Only two customers at the time, came back 48 hours later for the read, no one working. The only nurse was on a one hour break for lunch. Waited again for a simple service. I would go elsewhere before ever coming back here. Poorly staffed, long waits, staff was nice however and why the two stars. read more

I went in for a physical and was literally in there for 2 1/2 hours. They finally took me in the back and after the test put me in a room where I was in there for like 45min-1hr just for the doctor to come in for literally 2 seconds and say "okay, you can go" read more

This is by FAR the worse place ever,i really hate doing a bad review on someone but seriously this place is a joke ,unprofessional I wouldn't even give any stars at all , I certainly won't recommend it to anyone at all Waiting time is ridiculous and the staff is always giggling and joking behind the counter ,it's so lame and unprofessional . This place is a joke and I don't know how on earth they are in business .,everyone in the waiting room was about to snap read more

TAKE YOUR BUSINESS TO ANOTHER CLINIC!!! SH*TIEST "customer service" EVER compared to all of the public/private places I have encountered in my LIFETIME!!! I was scheduled to come here for wk. I had a certain time frame I needed to abide by. I had all my required paperwork/id with me and arrived on time. Since I was filling out their paperwork with MY PERSONAL information, I asked for a copy. I've been to NUMEROUS medical/dental/vision/hospital/urgent care/etc. and NEVER HAVE I BEEN QUESTIONED AS TO WHY I WANTED A COPY. The girl rudely and with an attitude questioned why I wanted a copy since it was their paperwork. NO SHIT!!! But the papers were requiring MY SOCIAL SECURITY NUMBER ALONG WITH ALL MY OTHER INFORMATION. I didn't have my phone on me so that I could take a pic of the paper. So I DIDN'T PROVIDE MY SS# on the paper. I would have understood if should would have POLITELY said that she didn't have the authorization to make copies to provide to customers. HELLO MANAGEMENT!!! Properly train your employees!!! There is wide spread identity theft across the board. Hackers have hacked into the IRS and the Pentagon databases. The last thing I need is some immature employee talking DOWN TO ME. At the very least the people in the back were polite and answered my questions. As to the establishment, it is a TEAR DOWN. Extremely old, dirty, outdated, disgusting building. The bathroom was disgusting. It was obvious that there is no cleaning crew. It was extremely small and I didn't want to touch anything for lack of cleanliness. TAKE YOUR BUSINESS TO ANOTHER CLINIC. read more

Worst facility ever. The front desk girl is lazy and rude. After being made to wait 30 minutes to check in she couldn't be bothered to look for my authorization that was sent over ahead of time. Instead of having me the form they wanted filled out she sat in front of me and did other random paperwork for 20 minutes. Once that's all settled you still had to wait over an hour more, while holding your bladder just for a simple drug test. read more

Place is very dirty and gross I seen like three roaches run across the floor been here for 3hrs already I asked how much longer and they said they don't know just wait until I'm called read more

The lack of customer service along with the poor bedside manners of their physician are unbelievable. Please whatever you do, do not use their service. For God's sake there are plenty of clinics down the street ! read more