The team did a really great job. I'm very happy with the finished product. They met my timelines…read moreand were in communication throughout the process. Mike

Robert did an outstanding job helping us navigate through a tough major build defect situation. He…read morehelped us by giving insurance pointers, researching official records, finding the root cause of the issue, working on permits, engaging an engineering firm, coming up with a proposal to address the problem and suggesting additional resources as well. Above all, we appreciated his friendliness, dedication, honesty and clarity from the start and throughout this whole ordeal. While we hope never to deal with construction issues again, we know to call Robert next time if it ever happens.

We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Great experience on a moments notice!…read more We had a flood over our kitchen floor. Joel came out the same day I called him to assess the damage. He provided an estimate for removing damage and dehumidifiers. After cutting out the area he determined the water intrusion did not require equipment and reduced the cost of the job dramatically. The quality of work was excellent. Containment was placed during the work and edges left clean and taped off.

Outstanding quality workmanship, superior customer service, incredibly responsive, and impressive…read moreresults! Thank you so much Russ & team, we are so grateful for your help!

We highly recommend Russ and his services! It was late at night when we found out we had water…read moredamage. We contacted Russ who had a very calm demeanor and immediately came to our house to start the drying out process. Russ is very kind and wants his customers to be happy and satisfied with his work. We had a very tight timeline to get this unexpected project done and Russ went above and beyond to meet the deadline. Russ has a great team which made the whole process a lot more comfortable. He listened to our concerns and made sure we always knew what was going on and what we could expect. Our ceilings had to get removed and now you can barely see that anything ever happened! He also helped us navigate the insurance process and put in a lot of labor to sort out all the details. We are grateful for Russ and would highly recommend him if you find yourself in an unfortunate situation.

The GM has no actual work experience. Kustom promised me the moon but I quickly learned they would…read moresay anything with zero follow through. After my project director repeatedly lied to me I attempted to communicate with his supervisor, the GM. The GM told me that he personally had never done any of the work and didn't know how to do the work - he was boasting. The GM is clueless and blindly had his project director's back. If you want a suit managing your project these are your guys.

This review is long overdue. A big thank you to Garrett, Terry, and Rudy. From the moment that…read moreDylan walked into scope out our house and provide a bid, I knew we were in good hands. Rudy runs a team of workers who know how to show up on time and clean up after themselves. Rudy's brother, Pablo, is the real artisan. He is skilled in carpentry, cabinetry, and tile work. It was a joy to stop by each day and watch the house return to its original splendor. Garrett didn't just walk the site looking to make the house look the same but tried to find places where a minor improvement could be made to make the house better. For example, he would ask if there was a floor joist that was particularly squeaky and then Rudy's team would fix it BEFORE putting the floor back down. That cost me $90 in extra labor and material but walking on the floor and not hearing the squeak afterwards ... priceless! This team delivered on time and within scope. They were fun to work with. No drama. These are the type of guys you want to sit around and have a beer with.

Absolute lifesavers! Signature Restoration LLC deserves every one of these five stars…read more We had a true homeowner nightmare--a burst pipe in kitchen. We live in Everett, here in Snohomish County. I called Signature Restoration in a panic, and their 24/7 emergency service was immediate and professional. Andrew arrived quickly and took charge of the crisis. He walked us through the entire process, starting with the necessary mitigation (all the water extraction and technical structural drying). What truly sets this company apart is that Andrew and the team didn't just dry it out and leave; they handled the entire job! They performed the complete repair and restoration of the damaged areas, leaving the space looking immaculate--honestly, better than it looked before the flood. If you are in the King County or Snohomish area and need a company you can trust for prompt, full-service Water Damage Restoration, look no further. Highly, highly recommend Andrew and the experts at Signature Restoration LLC.

We had a water leak back in December 2022. After our first contractor fell through, i reached out…read moreto Signature Restoration. Andrew was able to come out the next day and put together the estimate quickly! This wasn't a simple job as the water damage was in multiple rooms and closets. Andrew and his crew worked diligently and made the place look amazing! He's a hard worker and even made sure the insurance gave us back the money they said they would. I'm very thankful for him and highly recommend his company! Thank you Andrew!

Kevin was so easy to work with. He walked us through every step of dealing with our insurance…read morecompany and helped to get the job done in as quick of a time as possible. The cleanup and restoration process was done so efficiently and was so easy on us. We barely knew they were here. They were all so friendly and professional. The finished project is amazing. Thank you Kevin and team. Highly recommend them.

I have a tree service company, and one of the more distressing situations we deal with is a…read morecustomer with a tree on their house from a storm. Oftentimes, the storm is still happening when we get the call. I met Kevin through a mutual acquaintance who told me that not only can KSA Pro-Restore help with the demolition and dry out phase, but he'll show up with tarps to cover the roof through the remainder of the storm AND he sticks around all the way through the finish work. That's virtually unheard of. Most of these contractors bail after the dryout and leave you looking for someone else to finish the job. Kevin is also an expert at dealing with your insurance company. He knows how to get them to cover all the details instead of just accepting their first round of rejections. Every client I've sent Kevin's way has thanked me up and down and for the referral.