We faced severe water damage this year in our Seattle home. Dryout, and specifically Russ, came to our rescue. From the outset, Russ was extraordinarily helpful, not only in handling the immediate mitigation with utmost care and efficiency--installing dehumidifiers, fans, and air scrubbers to dry out the damage and complete mold cleanup--but also helping with so much more beyond that such as managing the intricate insurance process. Russ was instrumental in navigating the often confusing landscape of insurance claims. It was clear that he understood and spoke the 'insurance language,' ensuring that all vital documentation, including dryout logs, estimates, and invoices were accurately submitted. His proactive approach included arranging for several tradespeople to assess our site and provide roofing and other reconstruction quotes, reflecting his thoroughness in covering all bases for water damage restoration. He took exceptional time and care at every step of the process, with clear and transparent recommendations and always involving, supporting, and empowering us as the customer and homeowner. It was also clear that he deeply valued our safety and comfort as customers throughout this process, and understood and empathized with the emotional impact of such unexpected damage in the home. Throughout this stressful period, Russ was incredibly responsive and attentive. His deep knowledge and reassurance were invaluable, providing us peace of mind that everything was being handled professionally. It was clear that his primary goal was not just to repair the damage, but to ensure the long-term wellbeing of our home and our family. We were incredibly lucky to stumble on and make a connection with Dryout and Russ, he was literally a lifesaver throughout this period. For anyone needing expert water damage restoration and drying, I wholeheartedly recommend Dryout and, if possible, to work with Russ. His dedication and expertise are exceptional and truly set Dryout apart in this field. read more

Russ and the Dryout team were outstanding throughout a very stressful water damage restoration project at our home. The issue started with an improperly installed dishwasher that caused hidden water damage affecting flooring, drywall, cabinets, and the ceiling below. From the beginning, Russ was responsive, professional, and extremely knowledgeable. The team quickly set up containment barriers and drying equipment, kept the work area clean, and explained the process clearly at every stage. What stood out most was both the quality of the work and the professionalism during the insurance process. Russ stayed involved throughout the entire project, helped document the damage properly, and communicated proactively while we worked through delays with the claim and flooring replacement. The final restoration work was excellent. In particular, the repaired ceiling looks perfect -- honestly, you cannot even tell where the damage originally was. The finish quality exceeded our expectations. Water damage situations are incredibly stressful, but Dryout made the process much more manageable for our family. I would absolutely recommend Russ and his team to anyone dealing with water damage restoration. read more

I hired Dryout Water Damage Restoration to handle a water damage issue at my rental property, and they did an excellent job from start to finish. They responded quickly and performed proper moisture mapping right away. The team showed me the meter readings on site, explained what was affected, and clearly outlined the plan. I really appreciated the transparency and the technical approach. The drying setup and containment were professional and aligned with industry standards. Over the course of less than a week, they completed drying (a few days with equipment), sanitation, repairs, paint restoration and other misc tasks. What stood out the most was the communication. The owner truly owned it. He took the time to explain why certain steps were necessary, helped manage expectations, and remained patient and calm even in a challenging tenant situation. That made a huge difference for me. From my perspective as a landlord, this ended up being very hands-off. I felt confident the job was being handled correctly without needing constant follow-up. Professional, knowledgeable, and reliable. I would highly recommend them for water mitigation and drying work. read more

Should have called on day 1!! I did not know much about water restoration until I had a washing machine flood in my basement. I walked around for 2 days with a towel squishing water out from between my tongue and groove flooring. As the flooring started to cup, I finally called Ruslan at Dryout Water Damage Restoration. He immediately responded and had concerns about mold and bacteria and our health (things I did not think about). I explained that I did not want to replace the floors at this time, and he listened and did what he could to resolve the problem. Ruslan sprayed the floors, set up his equipment and the dry out process started to happen. 15 days of heat, fans and equipment running the floors were as good as they could be without removing and replacing them. The cupping is not even noticeable. Ruslan has knowledge, skills, and abilities not only with the dry out process but with general construction, subcontractors, insurance claims and others. He is honest, professional, respectful and responded with vigor. Do not wait for day 3, call on day 1!! read more

Ruslan with Dryout was absolutely amazing. We discovered some water damage in a downstairs ceiling and were immediately concerned. Ruslan came right out and thoroughly checked all surfaces. He was able to narrow the problem down to a leaking drain pipe in a shower. He made minimal drywall cuts and quickly treated the area. We couldn't be happier with his professionalism, attention to detail and thoroughness. We will definitely call him again if we have any other water issues. read more

Dryout is an exceptional water restoration company. Russ, the owner, is highly responsive, knowledgeable, and flexible, he made a stressful situation feel manageable from the start. His top-notch equipments and professionalism really stood out. He also took the lead on nearly all insurance communications and was transparent throughout the entire process. Highly recommended! read more

He saved our laundry room floor! We waited way to long to call him, about 2-3 days but he was still able to get our floor taken care of. He came out immediately after calling him and got us all set up. It took a while because we waited so long but we're happy knowing we aren't gonna have mold growing under our floors from standing water anymore. read more

Ruslan was amazing. He was very knowledgeable and came in and quickly got to work. Not only did he ensure all of the appropriate equipment was set to dryout the water due to my fridge leaking. He also pulled out the effected insulation. 10/10 recommend Dryout and Ruslan for the job. read more

Russ and the team were amazing from start to finish. Not only were they responsive to my inquiry they were inside and ready to work immediately. They communicated well throughout, professional and got the job done better than expected. read more

Very fast response and came immediately to resolve my water leak at the house. Very professional, efficient and transparent services. I would give it 10 stars if I can! read more

Russ helped fix the water damage on our due to a water leak. He did a good job and was always timely in his responses, and thorough in his follow-ups read more