I wanted to dry clean my comforter for be season and found there isn't a dry cleaner I. the…read moreRoseburg area. Then I found Ferb's. Ferb's is a transport service that takes dry cleaning from Roseburg up to Eugene to a cleaners there. They're a bit more than a traditional dry cleaner because they hand the cost of transport on with the cleaning cost. They are very nice, organized and get the job done so you don't have to make the 168 mile round trip to get dry cleaning done. I really appreciate this service and hope others use this wonderful service.

Shola's cleaned a hard-to-clean fancy dress (think wedding party). Another cleaner had turned me…read moreaway. The job Shola's did is excellent. They know about different fabrics that have newer finishes on them. They were very careful and thorough, processing the dress through several times to get it just right. They even called to extend the service for one day so they could take their time. Both people who were at the counter were upbeat and friendly. Even though I live across town, this will be the cleaner I go to. They know what they are doing! The cost was VERY reasonable, good value.

Took my down comforter in to be cleaned and had a wonderful chat with Shola himself! What a great…read moreperson, I really enjoyed chatting with him, and he assured me that my comforter would be done in a couple of days. It was, and when I went in to pick it up, the employee who rang me up and handed me the comforter was pleasant. I was charged exactly what I was quoted, so no surprises. Don't be put off by the location or lack of ambience. They clean stuff, it's what they do.

The absolute worst! I should've read the reviews. The reason they have a 4 star rating is from…read morereviews from 14 & 15 years ago! The true rating should be zero! I just picked up a jacket ($25) and they DIDN'T EVEN CLEAN IT! I had to sponge off some spots at the cuff. I had a feeling something wasn't right when the cuff zippers were the same as when I took it in. One was partially closed and the other was open. Don't waste your $ on this rip off biz.

If you happen to check the Yelp on this before going take my advice and shop around and go…read moresomewhere else. I just moved to my neighborhood/ this State. Was trying to find a dry cleaners and found one on River Road local to my house. Come to find out that is a sister location to this location on 11th, but bear with me! This review is about this location on 11th. So anyways I went to the one on River Road attempting to get some alterations and get a couple pieces cleaned. The lady informed me they don't have the lady that does the alterations at that location and I would have to go to the location on 11th. Which I was already slightly familiar with because I went in to get some prices on getting 2 pullover windbreakers dry cleaned and they wanted $25 a piece to dry clean 2 pull over windbreakers. Which I did not get done there. But I figured I would give them another chance and eventually made my way to this location on 11th. I dropped off 2 pieces of clothing to be dry cleaned assuming it couldn't be that much but was given a ticket for my items priced at $20. 1 dress shirt, 1 pair of dress pants it cost me $20 to get them dry cleaned. $18.98 to be exact! The alterations I ened up decided against right away because they wanted to charge me $30 just to put patches on a pair of jeans and $15 to put a piece of elastic around a top piece of material not even in the seam or anything just one single strip of elastic stitched on a piece of fabric. AND..... It was going to take 1 month to get them back... So needless to say I will continue to look to fine a better price place with a quicker turnaround.

Great people and fantastic service. I've never understood the negative reviews, the place is great!…read moreI've asked for repairs over the years with cleaning, and they always do so! This is a shop to cherish.

refused to dry clean 2 jackets I had taken there in the past even though the tags both said dry…read moreclean only. She recommended I take it somewhere out of Eugene? I took it to a dry cleaner 5 min away and they accepted it... super bad business decision and very short and rude in the delivery. will not be returning

Cavemen, Lady Cavers and any other local teams, this is where you need to get your jerseys washed…read more It is so hard to keep the white side white but this place does a great job. We get my daughter's jersey washed at Rogue Cleaners and she always shines on the court with the brightest white and her jersey is two years old.

I'm not sure what has happened to this place, but it has gone downhill very rapidly. It used to be…read morespotless & affordable. Now it stinks like mildew & the prices ... holy crap!! The dryers are $2.75 for 40 minutes! And nothing is dry. If I could fit a set in my shed, I'd just buy my own washer/dryer! I live in a travel trailer so no room in it for one.

Business now closed, apparently permanently. No response to phone message left in October 2021read more

Took in cotton skirts and a button down shirt. To launder and iron these was $8 each piece. This…read moreridiculous. Never again

Awesome establishment! Super nice and accommodating, very reasonable prices…read more Very clean place!

Clean machines, in the same strip mall as Ray's grocery store and Dollar Tree. Win, win!read more

Good, clean, machines looked almost new, and staff was very helpful and nice. Thanks!! :)read more

BEST laundromat EVER!!!!…read more Attendants are sweet, kind and so very helpful. I couldn't believe when I walked in there was a row ofAdirondack chairs with cushions, foot rest, and desks in case you want to get some work done. The machines do a clean cycle between everyone's wash. First visit your soap with nontoxic fragrance, free detergent and the dryer are free. I haven't been to a laundromat in decades, but I blew it washing a large comforter at the home washing machine. So walked in with a soaking wet, heavy comforter. She led me to the right machine which even had a comforter setting! I wish I'd taken a photo of the folding tables -- so clean! -- and also the "cafe-like" setting kind of upstairs . . .

**UPDATE 7/11/21*** Sandra found the plastic cover to my…read morecomforter the next day and called me in to grab t. She definitely went above and beyond and I truly appreciate it. took this review from a 3 star to a 4!. Thank you so much Sandra! 7/10/21 Brought in my comforter in a plastic Ralph Lauren Bag - was quoted $25.00 for the comforter on my ticket to launder last week. When I came to pick it up I was charged $45.00 and they did not return the plastic Ralph Lauren bag. I complained and the price was reduced to $36.00 which now had to include two extra pillow covers I was told. $11.00 for pillow covers is pretty high for two pillow covers in my opinion and why was that not in the original quote when the contents of the comforter is clearly written on the bag and it's brand new? I asked for my bag back and (Sandra) couldn't find it and offered me a plain plastic one - (which I appreciated her looking for it, and offering me a sub, and also reducing the charge and being polite) but I explained that I wanted the one I dropped it off in, which I assumed would be returned to me. She said "most customers don't even bother with the bag"- which may be the case sometimes but I wanted to bother with it. I would imagine some folks want their bag back as they are good for storage. I appreciate the price reduction but was still not happy. It wasn't a horrible experience because the price was reduced and the lady helping me was polite but it still didn't feel like a great experience overall. I am disappointed. I should have been charged the price I was quoted. The comforter is not laundered softly and looks faded - it was brand new when I brought it in.

Hands-down, the worst dry cleaner available likely in the state of Oregon…read more It starts from the beginning when I first walk up to be helped. Never is it quick. Someone yells,"someone will be right with you," yet no one is ever RIGHT with me. They are slow. Making me the customer, feel unimportant. Next, I've never experienced a dry cleaner who has such a hard time keeping my laundry together. They've lost numerous items of mine. It got so bad they had replace a few items. When this happens they acted like it was my fault. VERY UNPROFESSIONAL. In reality, I am not seeking them to replace the items, I want MY items back. They just don't seem to understand that. They do a very good job at making you feel like it's your fault and not theirs. And finally, I want to address the fact that when I get my clothes back from this dry cleaner, they stink. I know I'm not the only one to experience this. It got so bad that I had to switch dry cleaners. Obviously, I wasn't aware of all these things until I experience it myself. Overall, a terrible experience. They never have a legitimate manager available. And when you do ask for someone who has a brain on their head, you'll never find one. . I DO NOT RECOMMEND TAKING YOUR CLOTHES TO THIS DRY CLEANER. AND I CANNOT STRESS THAT ENOUGH. IT'S UNFORTUNATE. BUT ALL I CAN DO IS GIVE YOU MY HONEST OPINION BASED ON FIRST HAND EXPERIENCE. And because dry cleaning is becoming obsolete. They operate under the assumption that because they are one of the only dry cleaners left in this town - us as customers will be forced to give them business. Therefore, providing an awful experience.