If I could give zero stars, I would. My recent experience with Pro Car Stereo was a complete…read moredisaster from start to finish. I went in to have an upgraded stereo system installed, with the agreement that it would be a one-day job. One day turned into three, which, while frustrating, I was willing to overlook given the complexities of modern audio systems. However, the real issues began once I actually got my vehicle back.
Initially, the system sounded decent, but within 20 minutes, problems started. The speakers cut in and out, and then the entire system shut down. After stopping for fuel, the system restarted but shut down again a few blocks later. I returned to the shop immediately, leaving the car running to show the technician the problem. His response? "It was working when you left, so I know I did everything right." He then told me he didn't have time to look at it further that day and promised to follow up on Monday--which, of course, never happened.
Fed up, I took my vehicle to another shop, only to learn the entire system needed rewiring. Holes had been drilled in my doors because he couldn't be bothered to fit the wires through the factory boots, wires were unsecured, and key equipment was missing that would have allowed the system to function correctly.
Buyer beware: if you have a newer vehicle, I'd suggest avoiding this shop entirely. In my opinion, this job was way beyond their capability, but they took it on anyway, leading to costly and frustrating consequences for me. I don't usually leave reviews, but the poor quality of work and abysmal customer service here deserve a warning to others. Believe the negative reviews--I didn't, and now I'm paying the price.