Had the seats in my motor home redone by Bob. Wow! Great job…read more Bob is very professional and personable would be glad to recommend him and would have more work done in the future Thank you Bob

left my car there for complete interior. was supposed to take three months I left a $2500.00 depo…read moreon the estimate of 4 to 6K. He hit me up for another 1500.00 and like a dummy I gave it to him. 15 months later he said it was done? all he did was a headliner door panels and install carpet I supplied did not do the seats he said they were too heavy for him. so I got a headliner door panels and my carpet installed for $4000.00 doesn't sound like I good deal to me. I feel like I got seriously ripped off.

Great customer service! While one has to schedule several weeks in advance for a repair (so many…read moresatisfied customers), they also try to work in last minute fixes when leaving for a trip the next day. I have experienced both to great satisfaction. I have every confidence they know what they are doing and can get the work done fairly quickly. I also like that they take the time to offer options or explain how something works. Will continue using them for RV needs.

Have used them for a few things in the past. Just had some tree damage and wanted to use them for…read morethat also. Communication about the repair was nothing short of incomplete and frustrating. Makes me wonder about their ability to be thorough with a repair job. There had also been an issue with a prior repair and the communication was horrible. I've changed my mind and am finding a new dealer.

I found Chris to be very professional, he addressed issues that I told him about and some I did not…read moretell him about. He was knowledgeable about the older vehicle I brought him and delivered a completely repaired car in a reasonable amount of time.

DO NOT RECOMMEND!!! This guy handed me a bill that was nearly double what we had previously agreed…read moreto, car did not make it 10 miles from his shop without cooling system failure which is one of the things I paid him to do. Nothing I paid him for functions as it should, except for the brakes, and at $100 an hour there are better places to get your brakes done!!

He is only interested in your money. Very poor diagnosis. I got P0524 code, I called this guy, he…read moreinitially said he would charge $285 for oil change ( He brought oil and filter ) He told me he is going to use good quality oil thats why he is charging more. In that price he also promised that he will do diagnosis of P0524 code, which he did but absolutely wrong way. He removed the oil pressure valve and cleaned it and put it back since he could not find the new part in the area which is fine but it was not valve it was just oil pressure sensor. Any simple mechanic would first try to find oil pressure sensor not the valve its different thing. And Yes he took it back that new oil and filter with him and never changed. I thought he will charge me less since he said i dont need to have new oil and change because it was good. I was predicting he is trying to save my money by not having oil and filter because the issue is something else but guess what?? i was wrong. After he finished diagnosis told me it will be $300 ( he barely spent one hour ), I called him in regular hour not afterhours like midnight or early morning. I would strongly suggest please find another mechanic if you get stranded dont use his service. Money minded greedy person. Since i dont want to argue with him on that day i quitly paid $300, he just cleared the code thought he actually made fix but i was wrong, check engine light came back as soon as we hit mountain. I checked with other local shop in Redding CA and he was able to figure out actual issue, he did diagnosis and changed the oil pressure sensor very reasonable price and car was fixed. again dont go by his fake google reviews, think before anyone contact him. Has no shame getting your money.

Amazing job done on my breaks, very efficient and reasonably priced not to mention the fact he did…read moreeverything within a day. Very appreciative. And he did everything service wise that I didn't know I needed.

They fixed my window and AC in less than 24hours. I dropped it off at 8am and picked it up right…read morebefore they closed.

I have a 1993 Eldorado Cadillac that had two concerning service messages displayed on the dash. I…read morestarted with another shop that quoted an unreasonable price then indicated they didn't have mechanics that worked on older cars, next I called the dealership to be told they don't work on old vehicles. Was referred to a couple of potential shops which also said they didn't work on older vehicles. Finally, I was referred to JR's and was delighted when I talked to an obviously knowledgeable mechanic about my car. I have to say the results were perfect. The issues were traced and then fixed, at a reasonable cost. Great shop, great people, honest and reasonable. I'm an old widowed lady and was treated with respect without feeling like I was being hosed! Sherry

Canadian driving through Medford and in need of air conditioning repair. The front desk staff was…read moreVERY helpful and professional. They were able to get my car in the next day diagnosed, and repaired while I waited. Tech did the repairs quickly,then took the car for a test drive and was quite concerned about a rear wheel bearing noise. He recommended a quick ck and decided bearing was finished. The owner Ken gave me a loaner for the night and the Tech had my car ready to go by 8:30am. :} In my opinion this is exceptional service and should be recognized as such. Thanks for the help.

SOAC has a secret asset above every other car maintenance business in the area. His name is…read moreAndrew, and he is the best professional diagnostic mechanic anywhere. Seriously. My husband has followed Andrew through the years and all over Medford as he built his skills and reputation. I'm actually hesitant to tell too many people about him because I don't want him to not have time in his schedule when I need him. But I can't help bragging about him and the service at SOAC either. Speaking of service, (at the helm) Ken is also the best ever! Always helpful, efficient, knowledgeable and caring, I have never been let down by anyone at this business. I don't know why it's taken me this long to write a review, but I'm doing it now out of sincere appreciation for years of outstanding service and kindness.

Mock's got me in immediately, had great communications and fixed my car fast. It looks amazing…read moretoo. Mark and Eric were fantastic. My car was even detailed inside and out when i picked it up. They go above and beyond.

We just had our tailgate replaced at Mock's and it was an outstanding experience! The work done on…read morethe tailgate was perfect -- the paint job absolutely flawless. The detail our rig received before we picked it up was excellent. And finally, the entire crew is incredibly friendly and helpful. I cannot recommend a body shop any higher than I do Mock's (and unfortunately, I have had to use body shops a couple of times over the years). Tim Keith

Needed an exhaust swapped from one car to another... These…read moreguy had the job done in 2 hours! Great service, and Elizabeth at the front desk is a joy to work with. Thanks again

Honest good people. They brought my old Lexus back to life with an exhaust fix that was an insanely…read morelow price. My wife was thrilled. No BS, just get the job done fast.