Fast response to our request for a quote, and responsiveness to questions was excellent, made…read morearrangements for on site consultation and very open to our project and asked the right questions and provided feedback and suggestions. Although we did not contract services for current project which was more clean up vs design, we will most definitely reach out to Angel and Team for future projects for design and landscaping talent. A+ for Customer Service!

From the owner: We are experts in Pool & Landscape design. We have created stunning outdoor living spaces for…read moreyears, from design to construction. We have the knowledge and availability to bring your dreams When clients choose our landscape design and construction services, they're selecting a team dedicated to transforming visions into stunning realities. Our commitment to excellence, attention to detail, and personalized approach set us apart. With a proven track record of delivering innovative and sustainable landscapes, we prioritize client satisfaction, ensuring each project reflects their unique style and preferences. Trust us to elevate your outdoor space with expertise, creativity, and a passion for creating environments that truly stand out.

Open on Sundays but wellWorth the drive if you want kind and educated pool advice. The manager took…read morehis time with each person, testing water and recommending treatments, without pushing sales. -- And they are open on Sundays!!

Went today and James was working and he was so busy but yet so helpful to everybody who walked in!!!read more

Hilltop seems to be a responsible company and the owner takes ownership of their projects…read more Communication and due diligence need improvement. We still need to complete landscaping before we can close our permit. At this point, if you are assessing Hilltop, I think it's safe to consider them. Write down the names and contacts that the people you are dealing with. It gets confusing over time. For example our Project Manager sent us some initial kick off emails and answered a few questions but after that we are dealing with different people to resolve our issues. The Project Manager was not part of our issue resolution. Some of the people we dealt with early on in the process e.g. permitting you will ended up dealing with them again, later part of the process. 8/8 Update: Salt Cell installed. Hilltop sent someone in pretty quick (same day) after we reported the issue. They also sent another trainer few days later per our request to show us the salt cell operations and cleaned out our filter (pretty dirty from the additional pavers work that had to be done). Failed Electrical because fence repair was not done (no one told us that this has to be done before scheduling electrical inspection). Hilltop took responsibility and resent inspector few days after we had fence work done. Passed inspection once the fence was done. 7/29 Update: We were told we are ready for Pool School so we scheduled it. Turn out there was no salt cell installed. This was not communicated to us ahead of time until the Pool Technician is at our house. Frustrating nevertheless. 6/28 Update: Hilltop sent Pavers subcontractor back a couple of times to repair our pavers. Work was completed to our satisfaction. The time loss of course is not recoverable but our priority is quality. ----- Before 6/28 - The design team did a good job working with us meeting our impervious restriction. I am appreciative of that. The installation of our in ground pool started on March 11th. Payments have been made in full but project is still not done as of today, July 8th. Pavers were installed beautifully the first time but we were told that they had to be removed for bonding inspection. Pavers redo has been a nightmare. Unleveled pavers, sharp and broken edges, poor quality overall. We expected better from Hilltop. We reported the issues to the company and were told they will redo pavers and get this right. Came home from vacation, expecting a nice rework. Unfortunately, we were once again disappointed because they were not redone at all - even though we were told it was while we were away. Due diligence and communication have been poor. Today, we once again reported the issues to the owner of the company and project supervisor. I will update review and let you know if the company follow through with a redo and takes care of things like the owner said they would the last time. Here are some pictures after the company said the pavers were redone and "looks" great.

Hilltop pools and spas installed our pool and made the process much easier than I could have…read moreimagined! Communication was great, and if I ever had any questions/problems - Robert was there to save the day!

very dissatisfie!!! you name it, I'm dissatisfied about it. everything half assed, no pride in what…read morethey do. paid a lot of money for a Polaris to clean this pool that literally falls apart everytime i TRY to use it. the guy who left this thing here couldn't even be bothered to tighten the connections up, or didn't have sense enough. my concrete, looks awful. when my liner was installed,it was left with wrinkles and looking bad. The guy said I'll come back when the pool warms up, it's almost July and still looking at wrinkles. during construction my yard was a total mess. worse of all I got a phone call from some guy dunning me for money before they were finished! 0 stars do yourself a favor call someone else.

I no longer live in Dublin, but for years I used Mid State Pools. They always provided excellent…read moreservice. When I had problems, they diagnosed them and competently repaired them. They worked in a timely manner and as soon as possible my pool was ready for swimming once again.

Terrible Customer Service. The condescending owner doesn't have the time to service a pool…read moreproperly, fails to communicate and sells defective equipment - won't refund, but will resell at a loss. Terrible phone skills, rude, argumentative, calls women "honey" as if we should just shut up and listen. RUN, RUN, RUN - he believes he is the only game in town. He's not.

Although I personally have not used their services I felt that someone that was considering doing…read moreso would find this information helpful. Please see attached photo.

Eugene really knows about pools! I worked with him for years and there was never a pool he couldn't…read morefix and we seen some really bad ones! He was amazing to watch work and I learned so much from him. One of the kindest ppl I've ever met too! Go see Eugene for all your pool needs! Hes definitely the best there is in ATL area. He's only been doing pools since his whole life, almost 40 yrs! Tell him Ashley Sims sent you!

From the owner: I've worked for Lazy Day Pool and Spa for over 30 years. I Recently started my own pool business…read morefor extra income. I specialize in pool renovations and liner replacements. Any vinyl pool repairs you need also. I would definitely consider myself one of the Best around! My rates are the Best as well! Get the Best for Less!! Call me Now!!