Desiree keeps our pool so clean! Even after having work done on our pool and lanai twice…read more Our neighbors have used their pool service since we moved in, and we became very unhappy when our last pool service switched our technician. We are so happy we switched!!!

We have used Sparkle Pool Service for over 4 years now. I am so glad we have…read more Over the years we've had several issues corrected by Tom in a timely manner and efficiently. We had never owned a pool before and Tom taught us what we needed to know. We had a standard chlorine pool system when we purchased our home, after a bit of research and a knowledge share with Tom we decided to change to what we call a salt water pool system. We have had our main pump replaced, large filter and housing replaced, a pressure return connected for our pool robot to name a few. With all this done we have received a Service Invoice sent for the work to be approved, it gives information on what is to be done and the cost. Yes, our service team member has changed over time but, if there is any issue we call the main office let them know and it is corrected if need be. We are notified of any changes to the cleaning schedule, and with the weather here I'm surprised everything runs so smoothly. Having just gone through back to back hurricanes recently our pool was kept balanced so we could use it if need be. I'm am so glad Tom and his team are our Pool Service Company. We were kept informed and up to date on service and chemicals and it was cleaned as soon as it could be. Be realistic about the teams time constraints, our pools are not the only one the team takes care of in a day.

Here is my "Thursday Thanks" shout out to this great small business in Edgewood and its Manager…read more Marco. I'm also providing an update on my situation with the replacement Quattro cleaner I received in March 2024. (See my previous review.) First off, hats off to Marco for going ABOVE AND BEYOND for me relative to this product! I'm not sure anyone else would have made this much effort, but he truly values his longtime customers. The new Quattro did not even last 20 months! Starting in September, I noticed the cleaner was not climbing the pool walls properly. It then no longer rotated and would stall at the steps. Marco has been trying to discover what is at the center of this malfunction for several months, replacing various parts in an attempt to get it to work properly. He contacted his local Fluidra representative and they first said the Quattro was out of warranty. Marco would not take that position as a final answer. He requested the manufacturer send an entire new set of "guts" and he replaced every part FREE OF CHARGE. Sadly, the Quattro still does not run properly. I'll be looking to buy a new cleaner in the Spring, but Marco was not finished. He is working with the representative to see what discount I would receive on a future Quattro should I decide to stay with this manufacturer. (Not sure I will do that given the quality problems with this cleaner and the fact the manufacturer does not stand behind its defective product.) However, I give Marco extra credit to attempt to get me the best deal possible. Therefore, a huge amount of thanks and gratitude given to Marco and The Pool Pleaser for standing up for their repeat customers. If you are looking for an outstanding pool company in the Edgewood/Pine Castle area, look no further than Marco and The Pool Pleaser on Hoffner Avenue!!

Worst pool service I've ever had in my 25 years as a homeowner. I explained that I had dogs and…read moreneed to know and exact date/time each week when my pool would be cleaned because often the dogs were out on the patio. They wouldn't do that and instead wanted to call/text before they came over. That would have been great but they didn't even do that. I let my dogs out one day and some guy I've never seen before was standing in my backyard. My dogs went nuts. He sprayed them with water in an effort to not get attacked. Half the time they never showed up at all. I'd rather just clean the pool myself...

It's been more than 2y and i am still waiting for the owner to provide me a solution. I bought from…read morethem a Stainless steel water fall that supports salt pools but after 1 month i detected corrosion from outside. I know the owner because our kids play soccer at the same club and practice together. So i saw him every week. He never solved the issue. He blamed the manufacturer and asked me to complain directly to them. Wait what ?? I bought from Migaloo not from the manufacturer. He is not trustable. He stopped responding and NEVER provided me a feedback without i need to force him to answer. So why doing business with this kind of company where the owner does not fix an issue reported one after one month of the installation and it's been 2y and nothing ?

Had some pool repairs done. Very responsive to calls and texts. Technicians were knowledgeable…read moreand fast.

I called this company for a quote to clean a swimming pool. After sending in photos the quote I…read morereceived was vague, so I asked for someone to come in person to give me an exact quote. I later received a call from Luis. Soon after calling me he put me on hold in order to answer another call, which I found rude. We scheduled an appointment for him to come over and take a look. The time of the appointment passed and Luis didn't come. I called him to check whether he was on his way and he told me that he got stuck at another job and couldn't come. Even though he had no intention of coming that day, he didn't bother to let me know. It appears that this company is related to another pool company called Swim Solutions. I'd suggest checking their Yelp reviews as well.

OMG they went above and beyond for me. I didn't have a ton of money and they treated me like I was…read morea billion air . They really left me with a swimming pool way more than what I visioned. The name is exactly how this company does business. I don't know if there is more than one Vision Pools because when I saw other reviews that couldn't be the Vision Pools that did my swimming pool. They were awesome the whole time. It only took them a little over 2 months to completely build my pool. I can't say nothing bad about this company. I would beg everyone who wanted a swimming pool to have Vision Pools to do the job. They are trustworthy and do the best job a company can do. They really left me in OMG mode. Unbelievable . They did an awesome job!! I can't say enough about my experience with them. Me and my husband love looking at the pool as much as we love to swim in it . No other company could have beat them. THANK YOU VISION POOLS !!!!!!

I cannot say enough great things about the work and effort that A Clean Pool USA put into servicing…read moreour pool. I always notice how flawless the pool looks after they come by. Management is always doing their part to ensure that we are taken care of with each and every detail of our pool. Lorne even helped me answer questions regarding my parents' pool, showing that they will go above and beyond. When there are scheduling issues, Faith connects with me to let me know what is going on and is very transparent in all matters. I feel like I can come to them about anything and be comfortable with the outcome. I reached out to multiple pool servicing companies in the Central Florida area and never felt the positivity that I've felt with this group. You will not go wrong with A Clean Pool USA.

Mike and his crew are very helpful and very knowledgeable about all pool needs they know there…read morestuff they replaced my filter canister gave the lowest estimate just great all around company I will recommend refer anyone who will listen two thumb up

This was a rip off. They charge you $180 and the pool will still have debris, bugs, dirt, leaves,…read moreetc. When I first notified Tracey and sent her a video, she dismissed it and then said she'd have the tech vacuum again. They did nothing. Discovered that the filter is filthy. Our new pool service showed me the filter and it looked like it had weeks of dirt. DO NOT USE THEM!

Went in for an o ring that they had in the computer but couldn't find in store. This place is a…read moredisaster.

Great service, very detailed analysis, was able to book us short notice & even dove into the pool…read moreto get up-close results. Received follow up information after, and gave us an estimate for potential issues. Feel confident with their work based on the phone call & details, and did use them to complete the work. They are very communicative, appreciated the follow up & they did a great job!

Welcome to a January through April 2026 story of "two-leak" leak detecting and leak stopping in my…read more40-year-old in-ground pool: Let's start with a make-sure note pertaining to ALD's warranty: Make sure to hire a pool repair company that Aaron's recommends when ALD detects a leak that requires repair that ALD is not set up to do. Read on for the story about two-leaks .... & ALD's warranty: During December 2025 and early January 2026, I noticed unusually rapid water level dropping in my pool; my pool-knowledgeable neighbor suggested that I ask ALD to detect the leaks. Over the phone ALD agreed with me that my pool's 0.39 inches per day rate of water level (averaged over a week during our cool & no-rain January) warranted a leak detection by their skilled colleagues. A few days later one of ALD's leak detection experts found a sizeable crack in sidewall of my pool and temporarily epoxy-patched it, cautioning me that this epoxy patch was only temporary and that I should seek a permanent repair by one of their approved contractors on a list that he gave me. During the next few days, the pool continued to leak at same rate as before this temporary patch, thus validating ALD's guidance to seek permanent repair from an ALD approved contractor. So, I did. Within a few days ALD's approved contractor Aquaworks permanently repaired the sidewall crack; during subsequent week the pool leaked at 85% of the leakage rate before this permanent repair, thus indicating that significant leaking persisted. So, ALD warranty time. After I informed ALD that significant leaking persisted and that I had retained an ALD-approved contractor to repair the crack that caused the first leak they detected, ALD promptly sent an expert to detect additional leaking. ALD's expert found that Aquaworks had properly sealed the wall crack, and he found a leak in the main drain at bottom of pool's deep end. After he carefully epoxy-plugged that main drain leak (scuba gear required!), my pool's rate of water level dropping during a warmer March week reduced to less than 0.2 inches per day, within a rate typically caused by evaporation. As of end of April, pool water level reduction rates remain at evaporation rates. Many thanks to ALD for their diligent and persistent efforts to find and fix two leaks that attacked my 40-year-old pool. Note to self (& other prospective ALD customers): Retain a pool repair company that ALD recommends when they find a leak that requires significant repair. Cooperate with ALD and they'll cooperate with you.

"We just had a pool installed at our winter home in Titusville, and the experience was fantastic…read more We worked with Tod, who was truly awesome; he spent a great deal of time on the design and met with us consistently throughout the entire build process. We are very satisfied with the high-quality craftsmanship and the beautiful mosaic design. Good value for the money Highly recommended!"

We spent over $100,000 on our pool and the experience was beyond frustrating. The communication --…read moreor complete lack thereof -- was unacceptable. I still don't know the name of the project manager, let alone what he looks like, because he never showed up onsite or made any real effort to communicate throughout the build. No updates, no coordination, and no accountability. We constantly had to chase people down just to get basic answers. The attention to detail was equally disappointing. We were left with damaged and scuffed-up coping, stained decking, stained stucco -- and were essentially expected to just accept it. For a six-figure investment, the result should've been flawless. Instead, it looks like corners were cut at every stage. I'm a project coordinator in the construction industry myself, and I would never treat customers the way we were treated. The level of customer service was unacceptable. Tom, our sales rep, was great in the beginning -- friendly, helpful, and responsive. But the moment we signed the contract, we felt completely abandoned and instantly regretted choosing this company. Our biggest regret is not taking more time to research and choose a pool builder that actually values communication, craftsmanship, and customer experience. What's even more concerning is that I've posted this review twice on Google -- and both times it was hidden. It seems they're actively burying recent negative reviews to protect their image. That says everything you need to know about how they handle customer feedback. Save yourself the stress and look elsewhere.