Just say NO to Gowdy. If you dare to offend the delicate mental state of office manager Shannon she…read morewill berate you and deny you the privilege of ever speaking to her again. How dare I express frustration at not knowing what's going on and not getting feedback. How dare I be human with human feelings and cause poor Shannon such grievance! Well I'm taking your advice Shannon and have already found a friendlier electric company to transfer our business to. All 4 of our apartment complexes have immediately and permanently ceased all business with Gowdy and cancelled all appointments so you'll never have to suffer hurt feelings by my rudeness again.

What a great company! So thrilled with the job John did for us at our shop…read more Tim was great to come out and get us started with an estimate (which was very reasonable) and got us scheduled quickly. Highly recommend Gowdy Bros!!!!

Had the company out twice for renovation work at my home. Both times they showed up on time, great…read morecommunication, polite and the final bill was reasonable for the time they spent on site. Would recommend them wholeheartedly.

Chet's was recommend to us by a friend but after a rather odd and somewhat passive aggressive phone…read moreconversation we will take our business elsewhere. Horrible customer service phone skills.

I've had Kercher electric come to help me with a problem with my electric panel. They were fast,…read moreprofessional and personable. Matt is a honest, hardworking man and I appreciate his help. Would highly recommend him and his crew.

I do not recommend Kercher Electric - they are rude and poor members of the Bend community.read more

First, let me say that he gets 5 stars right off the bat for picking up his phone. We needed help…read morehooking up our chandelier which wasn't working for my husband. Brian and Brandon happened to be doing a job in Eagle Crest, which is where we are located, so they came out within 2 hours. They quickly resolved our issue, were pleasant and extremely professional and were done and on their way in no time. Our entire experience was an A+++. We will highly recommend them and use them ourselves in the future. Thank you again!!! The Patrone's

Nothing to review this business with. called them telling them i needed some electrical work but…read morehe(they) never called back. business must be really good around terrebonne/redmond. called another local electrician and they are ready to go.

Another 5-star experience, this time with a broken dimmer switch in the house that had part of our…read morekitchen in the dark. Sean answered our call, was able to come by quickly, and put in a bunch of extra effort to help us match the color of an old switch that has since been discontinued. A++ effort and service, again.

Lost power to our irrigation pump. Our irrigation contractor (Aspen Landscape) and Bend Electric…read moreworked together to replace a failed underground power cable. Bend Electric also upgraded the circuit to code (maybe the reason for the failure of a 20 year old 200 foot cable) and added an electric vehicle charging station. Can't say enough positive things about their guys. Shaun and his two electricians (Ben and Colton) blew me away with their professionalism, quality and speed of their work. There is no question that we will call them for service next time we need help.

I am a sole renter at high maintenance salon, we had an issue where one of our shampoo bowls was…read moreinstalled by another plumber with a p-trap that didn't allow us to move the chair at all. It broke off the drain when we barely nudged it to install new wall paper. I called Firkus and they showed up same day and fixed it within 15 minutes. Then, they made a suggestion to install flexible piping so we could move the chair whenever we needed with no problems. Didn't even know that was a thing. So thankful for the quick professional and friendly service I got from firkus Plumbing. Highly recommend to anyone in need of a good plumber!

Great experience! Needed to hook up to city sewer and decommission old septic tank…read more Casey P and Gauge G did a terrific job, endured my unending questions, and left my yard looking well. Great communication. Very personable crew. Thanks guys.....would work with you again anytime!!! Cheryl O.

I have to say that Travis was extremely knowledgeable, helpful, and responsive and I would…read morerecommend these guys to anyone looking for a professional job.

1. Received a call Dave prior to electrical so he can come out and look at the house. No notice on…read morethat call. And that's fine except I got a charged an hour for drive time for him to measure. And there was no appointment scheduled for that. 2. Then he came out the next morning and measured why do I have to pay twice for that? That's a pretty expensive billing rate and then you get paid an hour drive time for the day they do the work on your house at very expensive rates.. 3. The inspector came by to do the inspection, and I had to end up, caulking for them. The bill was about 3 to 500 more than I would've expected . They did hit another line and they did repair it without charging me for that and he was nice enough to let me know the wire and everything I need for my hot tub, so there were some good and bad takeaways.

Superior Service Shady Business Techniques…read more One service call ($110) lead to another service call as job was not able to be corrected at first visit. Another service call fee ($110) plus ($279) for a thermostat, leading to a third service call with billing listed as three service calls ($330) and control board change ($440). A call was placed to the office requesting bill be sent to owner of building. Kip then continued to harass the tenant to pay the bill and take it off the rent. A late fee was charged to the owner albeit it took Superior Service a month to send the bill. The AC wasn't working in a warm day, call to a different company. Central Oregon Heating and Cooling. Things discovered at this service call ($149): Door was not replaced and was not showing any lights in the control board and it wasn't sitting flush. One spade connector was never connected and was still covered from the factory plastic cover. The AC wasn't never wired in and what was present was not properly wired for this type of unit. From this scenario Superior Service sabotages heating units by either not wiring them at all or incorrectly and installing parts with the plastic covering from the factory still on for return service calls they charge for. The intention seems purposeful to ruin heating units so a new furnace/AC unit would need to be purchased, taking advantage of local businesses and local property owners. Do not use Super Service or proceed with caution.

This is the most amazing company to work with ever!I never in my life have I met more honest good…read morewilled people! We moved into an older home where it is heated by a heat pump and furnace. We had a very popular local company come out and inspect and service the units before moving in. The company informed us that the system was old and would need to be replaced and would cost tens of thousands of dollars. We couldn't afford it and figured we would make due. Also at the time of there visit the wired in a new Nest thermostat but the technician seemed to have issues and didn't know what he was doing. He eventually figured it out and said we were good! From there our electric bill shot up to $500 a month and the heat periodically worked! So we were in the house a few months and dealing with freezing temperatures and heat that sucked a power bill that sucked and all of a sudden the heat goes out completely! Mind you it was 26 degrees outside. This is where we meet Kip The owner. I called at 7 pm at night and instantly was greeted with help and solutions. With in an hour Kip was at my house. He began to diagnose the situation one piece at a time. He rewired the Nest thermostat that the other company installed incorrectly. He explained throughly why our system wasn't working and why our bill had gone up so high! He didn't bad mouth the other company but instead just fixed the issue! He then checked the furnace and the heat pump, all the wires and coils and showed us how our old system was great and just need a new filter drawer which saved us thousands. He reassured us that we didn't need to spend tons of money to make what we had work, we just needed a few small tweaks. He was in and out of the house in about an hour and saved our booty's from freezing. The most friendly professional company. It was an absolute blessing to meet this man! I will never do business with anyone else!