This is a handy little bike shop and workshop located, as you might expect, next to a bus stop. The…read moreshop is accessed by pressing a buzzer next to the door, which can seem a bit off-putting, and I have had difficulty getting someone to answer the door in the past, probably because the workshop is located out the back of the shop. However once you're in, the staff are friendly and helpful, and I think offers good value. The shop is quite small, and has all the essentials, but not much beyond that, so if you are looking for the latest Northwave jersey, you will need to try somewhere else. It is more of a functional shop catering to people who are using their bike to get places rather than purely for exercise or sport. They have a plentiful supply of florescent yellow plastic, which is most important for cycling on London's roads.

Excellent service, left it in for a service, bit more needed fixing but it came out and it felt…read morelike I was on a new bike. Very good value for money. will be my first port of call for any of my bike needs. Highly recommend them.

This is where I first feel in love with my Pinnacle fold-up bike. It was love at first ride…read more I went to Evans and tried the bike and was able to leave my credit card and take it for a spin. The staff is Evans is so helpful. They spent extra time getting my seat to the right height and explaining to us how to fold-up the bike properly. They explained to us the pros and cons of the different models and the girlfriend tried a crummy old Brompton. It wasn't old but it is crummy because it's not a Pinnacle! This shop also sells some nice cycling clothing. Evans is not the cheapest place around but they are reputable and you can bring your bike to them if something goes wrong. Try a Pinnacle bike's won't look back. Lightweight and sturdy. Rocks.

I went in to Evans Hendon today with my son and his Unibot which had a flat tyre. Matt D and Dan…read morewere so helpful. Even though this technically wasn't a bike and I had no idea how to pump the tyre up (it's not as easy as you might think) they figured it out and made a young boy very happy!! They couldn't have been more helpful. Thank you guys

Great shop to rent riser-bar-stanced, solid, well-maintained single-speed bikes, with an incredibly…read morehelpful and knowledgeable staff. They're also open ALL day so you can get plenty of sightseeing in if you're just on a short-term visit, and they offer lights as well. I will return.

I had the back wheel stolen off my bike very annoying and went into Cloud 9 for a replacement…read more Great service: 2nd hand wheel offered and they were able to complete the work there and then, fitting a new cassette, puncture proof tyre etc. At my request they also fitted some Wellgo pedals. When I returned they had also cleaned up the bike and replaced a fraying cable. The bike goes better than before, and best of all I wasn't made to feel an idiot about my limited technical knowledge. Bill came to £150 but with a voucher from their website I paid £140. I think that's pretty good. They are total enthusiasts! Highly recommended.

When I'm commiserating with fellow push-bikers on the sorry state of service in most London bike…read moreshops, its this place that springs to mind. Its not that the work done by the resident mechanic on my trusty racer has ever actually disappointed me, nor that you won't find some of the best cycle brands and top-quality accessories in here. You will. But I have to feel sorry for the blokes who work here. Their attitude to anyone who walks through the door with anything less than some new-season titanium-alloy construction is a sneering shame. I should have been warned after the first time I visited I was told I should wash my bike more often. F*** you, I thought, I happen to like the mud and rust effect. Anyway, I haven't been here for about three months, so perhaps they have got their act together. But then again, perhaps not...

The worst bike shop in the UK. Very slow service and unfriendly staff. Will only talk to you, if…read moreyou look rich. Brought my bike in to get my back wheel fixed. Got a call after three days, that they wouldn't fix it, because it isn't worth it! It's my decision if I want it fixed or not. They could have told me that when I left it there and not three days later. Went there one more time to give them another chance. Just to wait 10minutes for an unfriendly person that wasn't helpful at all. Too bad you can't give zero stars.

FANTASTIC cycle store, these people know their stuff, old school maintenance that means you come…read moreout with your bike working far better than when you put it in for a service. I recommend the Gold Star service at £35.00, I swear my bike actually felt lighter than when I put it in, breaks were fantastic and I could finally get into 1st gear. These guys are fantastic and the shop is full of lights, levers, covers, mirros and they can even put bells on it! Speaking of which they run a nice old school Christmas Club as well! In addition if you get a puncture they do a free pick up service. Perfect ... what are you waiting for.

From the owner: Whether you love riding down the country lanes and off-road trails or on the open road, you can…read morefind the bicycle ideal for you at Hancocks Cycles in Hertfordshire.

great service,good work on my bike thorough and competent, highly recommend, very impressed depth…read morewith mechanical knowledge.

I went to see Phil after my local bike shop quoted a huge sum without even looking at the bike…read more When I said something to the effect it was too much they then started quoting smaller amounts as if I'm stupid! I called Phil and he gave me the impression he was no nonsense. I went the same day and he did the repair on the spot for a very reasonable price. He didn't piss on my head and tell me it was raining and for that I gave him a tip as he undercharged me if anything. The bike is running amazing now!

Writing from the store. Staff is rude and acts unwilling to answer basic questions. Clearly acts in…read morea racist and entitled way. Sick experience in today's day and age.

Let me start by saying, this shop is really big, has a LOT of sports wear, can get really busy, and…read moredoes not have the most helpful staff. It can be difficult to find things, as there is just SO MUCH STUFF, and it is all crammed in. BUT, I give this place 5 stars, as it a bargain hotspot. You can buy some good stuff here for CHEAP! Plus, it is pretty nearby for me to get to, and however busy it may get, it is still easier to deal with than Lilywhites... There seems to be a permanent sale on at this place - either that, or their products are offered at great discounts. I have bought numerous items here, including: Nike running leggings, sports bras, 1000 mile running socks, Londsdale waterproof jackets, t-shirts etc etc etc plus they also sell trainers, sports equipment, sports fashion, bags and so on. Definitely worth a look in, if you are a gym bunny, sportsperson or just need some new sports gear.