This shop is tucked away on the corner of the road next to a newsagents sandwiched on the road…read morebetween Waltham Abbey Mcdonalds and the Waltham Corss (KFC) roundabout. It is a very small shop but stacked with items once you get inside. The shop is split into two areas, bikes (pedal not motor) and car items. There are all the spares for bike repairs such as inner tyres and wheels etc and the car area has oil, cleaning products etc. I got my spark plugs and oil filter cheaper than any of the larger chains and the staff are very friendly and helpful. They have items behind the counter and a largish stock room out the back so it is always worth telephoning or asking if they have an item in stock. Something i needed was out of stock so they rang the supplier and ordered it there and then for me and telephoned me a couple of days later to let me know it was ready for collection.

I'm 53 and have just decided I want to learn to ride a bike so I went to this shop and the staff…read morewere fantastic ! very knowledgable and extremely helpful. They didn't try to sell me the most expensive bike but discussed my needs and requirements and matched me with the perfect bike.I was in the shop for at least 1 and a half hours and at no time did they rush me.If anyone needs anything to do with cycling in a friendly atmosphere GO HERE!!!!!

I have had my mountain bike serviced here a few times. I find it increasingly rare for staff at any…read moreshop to "go the extra mile". The staff at Stort Valley go above and beyond. They are friendly, knowledgeable and helpful. I had a repair done at another shop and it never quite got sorted correctly. I found Stort Valley Cycle and they sorted it the first time and the gears have been smooth ever since! The last time I needed something done, I was in a huge time crunch and I was apologetic to the staff, but needed something down quickly before going out of town. They sorted the bike out quicker than expected and I had time to spare! Well done guys!!

This is a handy little bike shop and workshop located, as you might expect, next to a bus stop. The…read moreshop is accessed by pressing a buzzer next to the door, which can seem a bit off-putting, and I have had difficulty getting someone to answer the door in the past, probably because the workshop is located out the back of the shop. However once you're in, the staff are friendly and helpful, and I think offers good value. The shop is quite small, and has all the essentials, but not much beyond that, so if you are looking for the latest Northwave jersey, you will need to try somewhere else. It is more of a functional shop catering to people who are using their bike to get places rather than purely for exercise or sport. They have a plentiful supply of florescent yellow plastic, which is most important for cycling on London's roads.

Excellent service, left it in for a service, bit more needed fixing but it came out and it felt…read morelike I was on a new bike. Very good value for money. will be my first port of call for any of my bike needs. Highly recommend them.

Reliable place - old school - suits me. Thanks for the great bike and non-fussy advice.read more

Edwardes is like stepping back to a time before there was any urban fashion or moral obligation to…read morecycle. The staff here are passionate about cycling as a sport and probably have been since the day they first sat on a tricycle. As well as having a huge range of mountain, racing and all kinds of bikes, they are immensely knowledgeable and good at repair jobs. On the downside, it is often quite difficult to get served you really do have to fight for their attention. Be prepared for a bit of cockney banter and you can even haggle down the price on occasions. This is nothing like shopping at Evans Bike Superstore, but so much more of a personal and interesting experience.

Worst ever should never ever travel in that thing. I regret taking a ride in that bike. Booked in…read morefor a service to find my bike loaded with expensive new components installed without my consent. Condescending staff clearly used to an overpaying clientele. Try the other bike shops nearby you will get better value and fewer sneers.

Booked in for a service to find my bike loaded with expensive new components installed without my…read moreconsent. Condescending staff clearly used to an overpaying clientele. Try the other bike shops nearby you will get better value and fewer sneers.

When I'm commiserating with fellow push-bikers on the sorry state of service in most London bike…read moreshops, its this place that springs to mind. Its not that the work done by the resident mechanic on my trusty racer has ever actually disappointed me, nor that you won't find some of the best cycle brands and top-quality accessories in here. You will. But I have to feel sorry for the blokes who work here. Their attitude to anyone who walks through the door with anything less than some new-season titanium-alloy construction is a sneering shame. I should have been warned after the first time I visited I was told I should wash my bike more often. F*** you, I thought, I happen to like the mud and rust effect. Anyway, I haven't been here for about three months, so perhaps they have got their act together. But then again, perhaps not...

The worst bike shop in the UK. Very slow service and unfriendly staff. Will only talk to you, if…read moreyou look rich. Brought my bike in to get my back wheel fixed. Got a call after three days, that they wouldn't fix it, because it isn't worth it! It's my decision if I want it fixed or not. They could have told me that when I left it there and not three days later. Went there one more time to give them another chance. Just to wait 10minutes for an unfriendly person that wasn't helpful at all. Too bad you can't give zero stars.

Absolutely fantastic. I needed a part, the rear roller wheels, for my Brompton. They didn't have…read moreit in stock but had a slightly more expensive one, the rear rollers plus the roller for the fender. They offered to and did send me the more expensive part at no extra cost. It arrived in one day. Their prices are very good, they don't charge for shipping, and they ship unbelievably quickly. I haven't been there in person, but if they are as friendly and responsive in shop as they are by email it'd be worth the hour and a half train ride from where I am now.

From the owner: Creating a better place …read more... Brilliant Bikes is a friendly cycle shop based in Sunningdale We service, repair and upgrade all types of bikes as well as selling new bikes made by Brompton, Intense, Orbea, Commencal and Frog. If you need your bike servicing, we won't keep you hanging around or on a long waiting list / booking system - we want you and your bike back on the road ASAP. We specialise in spare parts and accessories for Brompton folding bicycles and try and keep all Brompton parts in stock.

Lovely place if you go there when its not lunchtime. They…read moreprice match everything and seem to know what they are talking about

The staff here are really good. ALways helpful and now that they price match it means that I can…read moreget a really good deal. I went in a few weeks ago with no idea about what to look for whenbuying a new bike. They didnt treat me like an idiot. took the time to explain everything, and didnt pressurise me into making a decision. I left with the bike I wanted and am very happy with both the bike and the level of service.