Great place to hire bikes, really close to Pudding Mill on the DLR, right on the edge of Olympic…read morePark. 5 of us hired bikes from Nigel, whose range of bikes cater for young and old. Nothing was too much of a problem as we were all trying to get ourselves sorted. At £5/hour you cannot go wrong. If you're looking to hire bikes in the area I recommend you call Nigel first. He's a really nice guy and his bikes are well serviced. He also has good quality helmets, bike locks and for the more traditional bike, he has baskets - super handy for stowing sweatshirts

As others have already mentioned the store is currently n the process of redevelopment and while…read morethey are working on the new building they merged their two old buildings into one but unfortunately in the process they removed the canteen. The whole redevelopment process will apparently end in 2017 and by then they will have underground parking & a completely different looking store. That aside the stores still offers everything that it used to offer, which is every single thing you can think of regarding sports equipment at ridiculously low prices! It is also worth noting that apart of the popular brands they also sell their own brands on store which even if you never heard of are of excellent quality if not superior to the main brands. The fact that it stays open until late makes it deserve the 5 stars

Splendid customer service with positive energy attitude . Always appreciated the great serviceread more

I was coming from the U.S. to do a 190 mile challenge ride. Deciding not to bring my own bike, I…read morehired one from On Your Bike London Bridge location. The entire team, (but especially Dave) were brilliant. I didn't know what to expect and there was a lot of planning going in. The On Your Bike team was with me every step of the way. Once I got there, they got the bike set up quickly, provided useful info (the brakes are opposite of what they are in U.S. - good to know!). The bike itself was excellent and exactly what I needed for the ride. They even picked up the bike at the end for a small fee. They made what could have been a complex situation super easy. Fabulous customer service and I highly recommend them.

I like this bike shop. It's on cavernous premises. Something of a bike supermarket so it's…read morepossible to wander the aisles in awe of all this bike stuff. Stuff you never knew you needed. Or even existed. It's a bit like that. They have so much kit, a pretty exhaustive range of stock. Drinks bottles (a range). Biking clothing. Helmets. New slinky wheels. New tyres. A unicycle. And lots and lots of bikes. I found the staff really friendly. Very knowledgeable, which you'd expect, all clearly enthusiasts themselves, which is nice. And all together, really well-presented shop with A LOT of bike products.

Couldn't recommend this place more. Ever since moving to Bethnal Green I've been delighted every…read moretime I've taken my bike to these guys. Friendly service, fast and reliable work all whilst being reasonably priced. Other bike shops please take note! I'll be back & supporting these guys for as long as I'm riding!

Cool bike shop, with some great upmarket accessories. A good range of saddles, pumps, bottle…read morecarriers etc I can't speak for the staff as the regular people were away and a girl was covering who said she knew nothing about bikes and was looking forward to her new job in Canary Wharf. She was very friendly though! I like small independent bike shops and I like this one too.

From the owner: Bicycles, parts, accessories, clothing, cycle repairsread more

Had to fix rear tyre brake got both tyres done with Quick and immediately service. nice behaviour…read moreof boys.

Well stocked bike shop on the edge of Epping Forest with all the spares you need and they do bike…read morehire too

At every moment possible this store gave disappointing and wrongful service which I could easily…read moretake to court and win for breach of contract and customer negligence. I ordered a bike on May 2nd to be delivered. The same day, I emailed the store to ask when the bike would be expected to arrive as they had not confirmed any delivery date at purchase. After receiving no reply, I called them days later. First, it must be noted that it took multiple attempts to actually reach them as the call struggled to even ring before disconnecting. When they did answer, they first told me that my payment wasn't accepted as it was fraudulent. They quickly corrected that as it was another customer that has ordered the same product who had the fraudulent payment. They then told me that they did not have the bike in stock and hadn't updated their website. This is crazy in its own sense as if you don't have a bike in stock, wouldn't you immediately update your website so people aren't ordering things you don't have? Apparently not. What is even worse is that they made no effort to contact me to inform me of this. Meaning that I entered a contract with wrongful information that they made no attempt of correcting. After this the man on the phone then goes on to say that they have a different size of the bike available that they could send out instead. But, yet again, he corrected himself and said that that was not the case and it was a different bike that he was talking about. It was more expensive than my original bike purchased so I asked if there was anyway that I could get this at a discounted price because of the many mistakes made in this one phone call alone. They refused and were completely unapologetic from start to finish. I didn't know what to do so I asked to call back when I've decided what to do.I called them back the next day and decided to put the money I had already payed for the bike towards a different bike and pay the rest on finance. The shop were happy with this and said that I could pick the bike up from the shop once they had finished the paperwork. .They estimated that this would be at the end of the week. Again, they refused any compensation for the situation they had put me in regarding the price or anything else regarding the product. Come the end of the week, I called to ask what was happening and they told me that I would receive a call soon from the worker dealing with my purchase. Every time I called about this, I would always be told that the person dealing with my purchase could call me back ASAP, but they never did. After more than a week of waiting for them to contact me so I could pick up the bike and me endlessly calling them asking for an update but given no information back, I asked for my purchase to be cancelled and my money to be refunded. This was on the 22nd of May. I hoped that my issues with this store would end here and I would have no more issues, but no. After waiting the 5 working days it would take for my money to be refunded, I called and asked what was happening as no money had been returned to my account. I was told that they would contact the people dealing with my refund and call me back ASAP. At no point were they apologetic with my situation. Yet again, they did not call me back ASAP so I called them back two days later to be told that they has not yet made the refund and that it would again be in my bank in 3-5 working days. Yesterday, 31st of May, I received a receipt for the refund of £651.50 but had no money in my bank account. Meaning that it has taken 9 days for me to receive a receipt ONLY. I should have received this receipt immediately after I asked for the refund as it should have been made at least the same day. Not nine days later. So, finally, today I called again to ask where my money was and was told AGAIN that my money will be back to me in 3-5 business days. I ordered this bike as a birthday present for myself. Clearly it did not come for my birthday and I was hoping with the refund I could buy myself a different present, but no.

They say all good things must come to an end....Bike Shack's branch on Lea Bridges Rd used to be 'a…read moregood thing', it was my default stop for all my bike related issues - repairs, inner tubes etc etc. It was manned by a v cool and competent Polish guy.....but....something bad happened to the running of these shops and sad to say it has had a very negative impact on their notion of customer service. So...I took my bike in for a new rear wheel and other bits, it was going to take ONE week - ouch - I need my bike everyday - but hey it needs a back wheel so, ho hum...ok. THREE weeks later after playing endless phone tag to talk to someone I was told my bike was finally ready for pick up. I drove to the shop and guess what, there it was exactly where I'd left it three weeks earlier, untouched by human hand - WTF!!!!! I'm sorry to say that the hapless guy manning the shop (who I'd never seen before) took the full brunt of my rage. These guys need to learn how to communicate and provide efficient customer service not a list of lame ass excuses ... they better learn fast too before any more of there branches have to close down.

This Sports Direct store is in a bizarre location amongst the food outlets in Westfield Stratford -…read moreit's the only major shopping store in that part of the mall which Nando's, TGI's, Wagamama and co call home. It's a decent sized store and although it isn't too modern like most SD stores it seemed much cleaner and a little less hectic even on a Saturday which was good to see especially with many other branches not caring about cleanliness of the store and things getting in the way. They seemed to sell jerseys from most London clubs at the direct front of the store and then even teams like Manchester City - with City playing West Ham that day credit must go to the marketing team with this store being so close to the London Stadium where I watched my Manchester City defeat West Ham 5-0. Decent store which could be better located - better than most other Sports Direct locations but that doesn't mean it is better than other sports-shops. 3*