Every street in London seems to have an Evans Cycles or a Cycle Surgery on it, so I was excited to find Micycle, a neighborhood start-up cycle shop, and happy to give them my business. Everyone that works there is nice and helpful, and happy to make you a cup of coffee while you wait.
However, after a few mismanaged visits I don't plan to return. I had to bring my bike back three times before they could properly adjust my front brake pads so they would not rub against the rim. Three times is crazy. When I ordered a back brake from them, first they lost the entire order, then they ordered the wrong-sized brake and forgot to order a brake lever. What good is a brake without a brake lever?? Come on, seriously. And then when I finally got my bike back, the brake lever they had put on was not the size they told me they were going to order. By this point I was over it so I just paid and left.
Throughout all of this, I never received any phone calls to update me on the status of my orders, or to tell me my bike was finished and ready to collect. A quick phone call or two doesn't seem like too much to ask. If anyone can recommend a good independent cycle shop in Northeast London, holler. read more