Super happy that we brought our car to Central Collision Center again. One of our corporate cars got hit while parked (see the attached photos) and Ed took care of us. We were surprised by how fast they took care of our car and the quality of work is exceptionally good. Ed and his staff showed great customer service and were very helpful. This is hands down one of the best body shops that I know of and we will choose their service any day of the week because of their trustworthiness. read more

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If I could give an infinite amount of stars I would. I got into a little fender bender back in September, where I accidentally tapped the car in front of me, and figured it wasn't a big deal because it was all aesthetic damage in my head and the car ran fine. Well months went by and I was pumping gas when Kevin (I believe that's his name, I'm sorry if I'm wrong) came up to me and was so polite and not pushy at all, just simply told me about Central Collision Center and that he works for them and that they could give me a great deal on repairing the front end of my car. I had been praying for a solution for awhile but I'm not good with car repairs so I wasn't really sure where to begin. I felt it right away that this was absolutely the answer I had been seeking. I brought my car in a week later and met Ben, and we discussed my options. The office was so clean and inviting and they offered me water! They were so amazing in explaining exactly what needed to be done and why it was so crucial that I got it fixed (I didn't realize). Sure enough I left my car there on the spot, and about a month later came back to a BRAND NEW LOOKING car! They went above and beyond and fixed so much more than what I expected. They hand inspected the car and fixed the side fenders that were also damaged, got the alignment on all 4 tires perfect, and did a spruce up on my car air conditioner. My insurance wasn't being the easiest and yet they never dragged me into it and handled everything for me so I wouldn't feel stressed or worried whatsoever. When I pulled up to pick up the car, they were finishing up vacuuming the interior. I couldn't believe that they were even going to the lengths of fully washing it inside and out just to make sure that it looked practically brand new when I got it returned to me. This is so much more than I could've ever asked for and I honestly almost cried when I saw how perfect my car was when picking it up. Ben even gave me a free air freshener for the car so that it would even smell brand new when driving it off the lot. AMAZING! They were so reasonable and understanding with my situation, and I was always able to communicate with Ben and get updates on the status of the car! I truly felt like they cared and that goes so unbelievably far with me. I'm getting married in 2 months, and this is the best wedding gift!!! Such a huge burden has been lifted off of my chest. Thank you again and again and again for your incredibly professional and well ran business. I truly wish that all businesses offered the impeccable costumer services that you provided for me. I am a life long costumer, no doubt about it. I HIGHLY recommend this place. read more

Central Collision Center - BEFORE AND AFTER ! Thank you so so so so much! This is so much more than I could've ever dreamed of! It's looks BRAND NEW. - Body Shops Near Me - North Hollywood, California

This was my second time back to central collision. My back bumper had some bad scratches and paint peeling. The amazing job and service I received is the reason for writing this review. Not only did they do a fantastic job on the bumper but you can't even notice the blending of the paint! Then to top it off, they did an extra service without a charge and cleaned my dingy yellow headlights, not only does it look clean but it looks brand-new off the showroom clean! All for a great price. read more

Thanks guys for helping me out I was having an issue with the car and now I'm back on the road. Thanks again I would recommend Central Collision Center to anyone in Glendale. Best service read more

This is the worst shop I've ever dealt with, my car has been been deemed totaled but through some miracle they can fix it. They are now holding my vehicle hostage because of their ineptitude, be very careful with this shop. They are are liars and schemers. read more

I want to thank the manager of central collision for understanding me and doing every thing possible for he's clients to leave happy .Thank you central collision ,I will recommend any one that needs a good body shop to come here . read more

Central Collision in North Hollywood is the BEST, hands down!! The staff Alex & Andre were A1!! Alex kept me updated on the status of the vehicle and even offered to assist me on his off hours. Andre's work is superb! Ben, the owner, was extremely helpful and a pleasure to work with. This shop is honest and trust worthy. I will certainly recommend them to anyone needing car work!!! read more

I had gotten rear ended about a week ago, and was referred here. Staff is very knowledgable, honest, great, quality service, and QUICK! God forbid I have car problems, but if I do I know I won't be looking elsewhere. Thanks guys! read more

I crashed my brand new car a few weeks ago and was very upset. Central Collision was very helpful and kept me informed about my car until it was done being repaired. They even cleaned and detailed it for me! I was prepared to go get it washed after so they saved me some time and a few bucks. I would definitely recommend this place is something ever happens to your car. read more

Incredible! Went above and beyond all areas of customer service, top notch quality work, and amazing timing with all the support you need. They are very friendly, and hands down only place I would recommend for friends, neighbors, and family. If you want fast service, with incredible saving and great quality work, this is it. Get In, get on the road. Thank you again Central Collision Center. read more

A friend of mine recommend me to this body shop and I couldn't be more happier with the service and quality of work done on my car. I received my vehicle the day I was promised which is rare in that industry. So 5 stars for your service!!! read more

Hi I wanna say thank you all the guys working there, I've never seen such a good costumer service, they fixed my car so quick. Thank you !!! You have one more costumer as me.!!! read more

Took a little over six weeks on my car. And once I got there to pick up my car I had to wait another 45 minutes for it to be ready. Wasted a lot of time and energy trying to get my car back. read more

My experience with this shop was awesome!!!! They are very approachable and friendly! The guy working at the front- Alex is a total cutie. He is very helpful and knowledgable. Manager Ben takes care of any issues that might come up and makes sure that all customers walk out of his shop happy!!! I tried a lot of places and I am glad I found this place. I am really thankful from these guys, they helped me a lot. Would definitly recommend this shop to family and friends! Thank you Central Collision Center!!!!! read more

Central Collision is great .....their work is phenomenal and they will have your car looking BRAND NEW. Also very professional make sure you ask for ALEX he is the BEST and he will help you with ALL your needs and answer any questions you may have. Don't forget ask for Alex or Ben both are great!! read more

They really helped me out when I was in a car accident in November! Mike, Alex, and the owner, Ben are great people who want to make sure you're taken care of. read more

Hands down the best repair shop I have ever been to. To say that they took care of me would be an understatement. They helped coordinate the best time for me to drop off my car, set up a rental, and then proceeded to repair and detail my car to the point it looked like I just drove it off the lot. The repair work was above and beyond and so was customer support. If I need any repairs to my car in the future, I will definitely be going to Central Collision Center!! read more

OK here it Goes This is a warning to help keep yourself and your car safe. Please share to everyone. Feel free to tag people. This was a huge learning experience and I'm seriously so disgusted and upset. Lets start from the beginning. On Friday July 22th 2016 just after 7pm I left work in studio city. I was heading home when I got into a bad car accident at Woodman and Moorpark. Like 5 to 6 blocks from work. Everyone involved was ok the gentleman I hit was more concerned about me. I called my wife Debbie she was approximately an hour away as a fire was raging causing some traffic issues. I then called the manager of the store I was working at as my phone was dying and I had never been in such a wreck and didn't know what to do. With everyones help I reached out to State Farm told them what happened we went through everything they set up a tow but didn't give me any of their approved collision centers so I said well the cars only a week old can it get towed to my dealership. My wife showed up so we sat in her car and then I got an automated message saying my tow truck should be there in 45 mins. Well after an hour I get another automated messages saying that tow truck company was to busy so a new one would be there in about an hour. I called state Farm and they were trying to find out what was going on and had me on hold. Here's where I made a series of mistakes. A tow truck pulled up I asked are you from State Farm he said yes. (have them tell you who sent you don't give that information) I hung up on State Farm Tow truck driver asked where I wanted it towed I told him Mazda and where my dealership was located. He told me Oh we brought a car there yesterday they always refuse the car. I was like then where the heck am I going to send it. He's like there's a great shop up the road, gives me a card and pamphlet, I won't get charged towing, I get a free rental and I don't have to pay my deductible. Something felt off but I was shooken up and exhausted. I said ok. He then says he's going to cancel the tow and to ignore the automated call. Well my phone rang 4 times I finally answered I was on my way home. They asked if my car had been towed I said yes. So now it's Saturday morning I'm trying to arrange a rental car and deal with everything. I call State Farm tell them where the car is an give them another statement. I call the collision center to make sure my cars there and to get more information about their process. I get referred to call Ben on a cell phone. I still really don't get the information I need but vague promises. I go get a rental car from enterprise. Now we're into Monday and I get a strange call asking if my car was ever towed. I'm very confused and I say yes and where it is again this seems odd but someone is supposed to call me to set up an appointment to look at it. Tuesday still nothing I call State Farm they tell me it could be 7 days before someone looks at it. I'm like oh no no no. I need my car. So I call our agent. I tell her everything she tells me of an accredited shop and gets a hold of claims. I call the accredited shop to get a feel for it. They were awesome. So he calls the shop where the car is. He's told they already have parts and authorization. Umm I never signed anything. I get ahold of State Farm I've been scammed. The collision center is holding my car hostage for thousands of dollars in fees. Some of the fees make sense but the others are inflated fees. The other auto body shop guy almost fell off his chair. I had to threaten to call police, state Farm negotiated with them and hopefully my car will be picked up tomorrow morning. See what happens is these crocks listen on CB radios for crashes, then go out pretending they are supposed to pick up your car, talk you into a place to bring it then hold it hostage, charging huge fees, some cars are not recovered, please be safe this is apparently a big crime spree in LA County and they are known as Bandits. I don't ever want to see this happen to anyone else. I've owned my car for a week and a half. They knew they could get Alot of money out of this so they went for it. My car is being held hostage at Central Collision Center 6031 Lankershim Blvd. North Hollywood, CA 91606 Telephone 818-732-7377 Cell phone for Ben the handler 323-577-7077 Fax 818-509-6769 They have a second location in Glendale, CA The towing company was Legacy towing and the driver was Saco his number is 818-370-2944 He should be fired. I'm sure he gets a nice piece of this scam read more

FIVE STARS.!! Everyone here has the best customer service I've seen IN A WHILE. I was just in an accident and as I was waiting for my tow truck, these guys pulled over to offer help. Luckily for me it was co owner to the Central Collision. Robert. Him and his team (Anthony, Kevin) handled EVERYTHING. They called a tow truck and (Ruben) came WITHIN TEN MINUETS. Five stars.!! Thank you again for everything . read more

I had this body shop recommended to me and they delivered with 5-star customer service. We had very good communication throughout the process - Mike and I spoke a few times a week, and he would inform me of the step-by-step process. He worked with my insurance and the other parties insurance and he got the best outcome for me. I would highly recommend this body shop. read more

My wife and me wear rearended more than a month ago, we were refered here. I was first sceptical about this place but when we pick up are car after the repairs were done we were very happy with the result. They do fantastic paint work and match the paint flawlessly. Any one looking for a trustworthy body shop, well this is the one for you. Ask for Ben, thats the owner, he was a real friendly and helpful guy and always kept us u up to date on everything. Thanks once again Ben. read more

I had an accident and they did a great job I will recommend this shop to everyone to try this body shop they have a great customer service and have great deals read more

Wouldn't recommend this shop unless your prepared too be lied too and they'll try and rip you off trust me. So I got into a minor accident that damaged my door and side panel above the right front tire. I bring it in here and at first they tell me it'll be done with in a week so I left it there for a two days and had too pick it up cuz of emergency and they tried charging me $1000 in storage fees FOR IT JUST SITTING THERE FOR TWO DAYS!! So the owner tells me bring the car back and get it fixed here and we won't charge you the storage fees so to avoid paying that I bring it back after my insurance company okayed everything and mailed them the check the same day I drop it off. Now the owner tells me it's gonna take two wells too fix and gives me a rental for two weeks, so two weeks go by and I call to check on the car the parts manager tells me they havent gotten the part yet. So I call the next day and he says there finally there and all they gotta do is paint them and put them on and asks for another week just too get that done. Ridiculous. I call again the next day or two days after now the parts manager and owner are both telling me they haven't gotten the parts at all. Every time I called they kept giving me more bullshit after bullshit and kept changing the story every time I called. So now it's been over a month for minor damage that was only supposed too take a week too fix took them more than a month too get it done. You would think it'd be perfect after taking three times as long too fix it than they originally told me but nope the side panel sticks out a little bit so they obviously didn't fix it right. Too sum this place up there staff sucks and had no idea what's going on with the cars or parts and just make things up too get the customers off the phone. Too make thing worse Just a couple days ago I noticed that my 90 dollar bottle of Versace cologne was gone. Wouldn't recommend this place too anyone read more