1. A2Z Auto Collision

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    Santa Clarita, CA

    A2Z Auto Collision

    4.6 (10 reviews)

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    Services - A2Z Auto Collision

    Auto brake repair

    Auto exhaust repair

    A2Z Auto Collision Photos

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    After hit shot you can see muffler was badly bent

    Repairs done to my 2023 Suburban Shop attempted to leave damaged parts which they were paid for to replace. Paint job is low grade and overall attention to detail is non-existent. Took my car to the shop, the estimated time given to me was 3-4 days after approval from the insurance company. I received a copy of the estimate in the mail which I reviewed during pick up of my vehicle to make sure each item was replaced that was paid for by the insurance company. I also had taken photos of each area of damage prior to taking my car into the shop. About three weeks after drop off, I was notified that my vehicle was ready for pick up. Upon inspection of my vehicle I could see the following had either not been replaced or was poor workmanship - Muffler which was badly bent and damaged in the crash (it was a rearend hit) was not replaced, Although it had been paid for by insurance, the old muffler and exhaust system had just been bent back and was still dented and damaged and hanging down below the bumper which is not how the stock muffler was mounted. I brought this to the attention of Alex (shop owner) and he said he was sorry and would order the new muffler right away. - Rear bumper which was supposed to be replaced had a long vertical scratch along the left side. I brought this to their attention as well and they said they would replace the bumper when I bring the car in for the new muffler. - Tow hitch cover was badly scratched and not replaced, again Alex said he would order the new one once the car came back. - The pain on the upper portion of the bumper was nearly dull like a matte rubber look and did not match the shine of my nearly brand new vehicle. There was visible fine grains of what looked like sand that was under the paint, making the appearance lumpy. I pointed this out and Alex told me it will go away in a week. - The corner by the rear light on the bumper was cracked and looked touched up with a nail polish brush. I pointed this out to Alex and he agreed that the whole bumper would need to be removed and repainted again. I contacted the shop a week later and brought it in for the second wave of repairs and re-dos. I asked for receipts of all items purchased so I could match with the list of what was paid for by the insurance company. He showed me the brand new muffler and exhaust as well as the tow hitch cover. Alex assured me that this second time around would be perfect. Four days later a woman called me from the shop and explained some out of the ordinary excuses as to why the car was not fixed properly the first time and told me it was ready. I went to the shop and found that the muffler had been replaced, the tow hitch cover, the crack was fixed to near perfection, and minor things like broken clips and loose screws were also addressed. I spent about 20 minutes under the car and behind the bumper making sure everything had been addressed. There were two small white spots about 12mm in size that were missing paint. I let the man at the shop know but he was unable to assist so he called the woman I had spoken to earlier. She explained that on older vehicles like mine, it is hard to get them perfect and that if I left the car there they would touch up the paint. I declined this as I needed my car and lost faith in their ability to paint. The woman also told me that she was at a Porsche dealership and could see many issues with paint on even the brand new cars. I thought it best to not continue the conversation. I paid the shop the balance of the deductible that was due and said thank you to the service man. The shop allows smokers within the garage so I had to get my car detailed after picking it up and it still has a cigarette smoke scent which should fade eventually. I have all photos to substantiate these facts and I encourage people to check the work that shops do, had I not been diligent I would be driving around with a damaged muffler and exhaust system unknowingly which may even affect the car's ability to pass Smog testing at some point. The first three photos are of the vehicle after it was hit and prior to bringing it in for repairs. The photos that follow are of after the first and then second wave of repairs

    If you're looking for a great auto collision business, I highly recommend A2Z Auto Collision. They did an amazing job fixing my car and their customer service was top-notch!

    Thank you to A2Z collision for working with me on my first auto accident and making the process go as smoothly as possible. The guys did a great job my car looks even better than before the accident.

    My car looks brand new after accident, thank uou so much for taking good car of my car.

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    3 years ago

    Great service i didnt know what was wrong with my car till i took it to A2z auto they fixed my car

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    Review Highlights - A2Z Auto Collision

    “This is my 4th time dealing with A2Z Collision, and I must say I should've written this review way before.”

    Mentioned in 2 reviews

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    A2Z Auto Collision - autorepair - Updated October 2026

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