I purchased a used 2022 GMC Terrain (24,576 miles) from The Nice Car Company on December 30, 2025…read more The vehicle was advertised as having passed a "100-point inspection." Within one month (January 26, 2026), the check engine light came on. Diagnosis: codes P0137 and P0500 -- O2 sensor replaced. On March 2, the check engine light returned with code P0500. At that time, the spark plugs were found to be fouled and black. Repairs included replacing the plugs, cleaning the fuel injection and throttle body, performing relearns, and adding fuel cleaner. By March 17 -- just 2.5 months after purchase and only ~1,300 miles driven -- the check engine light came on for a third time. I took the vehicle to a GMC dealership, where they diagnosed fouled spark plugs and an issue with cylinder 4. I was then informed the vehicle is experiencing engine failure and requires a complete engine replacement. For a low-mileage 2022 vehicle, this type of engine failure is unacceptable. I returned to the dealership after the second repair to request an exchange or refund and was dismissed. I was told "check engine lights come on all the time" and advised to continue driving the vehicle. After emailing to request a meeting with the owner, I received a phone call but was given the same response. I was told I had not taken the vehicle to the "correct" mechanic -- despite using a repair facility listed on their own website as approved for the extended warranty I purchased. Based on my experience, I strongly recommend getting an independent pre-purchase inspection and carefully reviewing the vehicle history before purchasing. I would not recommend The Nice Car Company due to this experience with engine failure and poor customer service.

Went with friend to help get a car. The website said new tires. The DOT date on tires was 12yrs!…read moreThe salesman proceeded to argue with me saying I don't know what I am talking about, he said belle tire said they were good. The car was in good shape otherwise. Based on experience would avoid.

If I could have left 6/5 stars for a review, I would have. Ihab at Toledo Auto Group is…read moreamazing-he's patient, worked the deal perfectly, even bumped up my trade-in value. When my new truck started misfiring a few days in, he jumped right on it and got everything fixed, no hassle. Worth every mile, I'll be back. Genuine people here who understand reality can be harsh. Thank you Ihab, the truck is amazing.

I've never met a more genuine pair of car salesman. They listened to our needs, were not pushy,…read morecared for our children during the process by bringing them snacks and letting them play in the playroom. it's a small, family business doing things right and we were at complete peace moving forward with the purchase of this car (which was in tip-top shape by the way). these guys are doing business the right way. go see them!

I've been going to Savoy for almost all my car maintenance needs since my last review. I continue…read moreto be very pleased with their service. Friendly, honest, fair prices, no excess paperwork, no hassle. Good service and easy process every time.

We are absolutely pleased with this dealership. They are very straight up with their vehicles .my…read morehusband and I have bought 3 from them now and would go back again and again in a heartbeat.Thank you to these wonderful people.you are the best!!

They will work with you if everything goes south. Know one their wants to treat anyone dirty and…read moreit's important to communicate first.

From the owner: Family owned and operated Used Car Dealershipread more

i love this dealership they work with people they sale good cars they never fail me i bought 2…read morecars and my dad bought one and about to make my fourth purchas check them out!!!

From the owner: Victory Auto Mall is your trusted used car dealer in Toledo, OH! Whether you're shopping for your…read morefirst car or your tenth truck, our experts provide outstanding service in a no-pressure environment. Our only goal is to find a great vehicle that matches your lifestyle and serves you well for years to come. Victory Auto Mall has established an exemplary reputation in our community by demonstrating trust and transparency in everything we do. Our top priority is helping you get the vehicle you want at a price you want to pay, so we offer in-house financing for all purchases. We even help people with no credit and bad credit roll away with vehicles they love. If you need a quality used car, visit Victory Auto Mall today.

Do not trust them. The repairs are bandaids and they bandaids come off in less than a day. The…read morepassenger's side mirror camera quit working in less than a day. Plus, the warranty that they claim you get with every purchase is a lie. I negotiated a lower price so they said the warranty didn't come with it.

I purchased a very expensive Truck ( Toyota Tacoma 2019) with these gentlemen, the biggest fear…read moresomeone can have is making a huge "bad" investment; All I can say is these guys are the real deal, it's been about 4 months and I'm extremely satisfied with my truck and so very happy to be able to still call them with additional questions months later ! I had absolutely no bias in writing this review, I drove from Michigan because I couldn't find one here, glad I did !!

I purchased my car a year ago through Chris Molnar and he was amazing! Through the year I had to…read morereplace my rear tires twice and when my boyfriend was replacing my rear brakes he noticed my rear lower control arm was completely bent, which looked like it caused from a tow truck latched onto it(before i got the car). This was most likely causing the balding of my rear tires. I made an appointment with the Taylor Kia service department because it said it was covered under my warranty. We dropped my car off Wednesday night for the appointment on Thursday at 7:30am. We received a call Thursday asking what needed looked at and they said they would let us know what was going on when looked at. We called multiple times and left multiple voicemails but no one responded for 4 days. I reached out to my customer service rep and was told they would find out but after I texted back I didn't hear anything more. They finally called today and said we could pick it up and that the part wasn't covered because it didn't fail but was user fault so I would be required to pay the diag fee($234). Absolutely do not recommend getting anything done here ever!!

Taylor Kia I brought my vehicle to this dealership on a tow…read moretruck after driving nearly 16 hours from Florida when it began having intermittent shifting issues. Before arrival, I identified an active recall for the clutch actuator, which directly matched the symptoms. I clearly explained the issue and specifically requested the recall be addressed. From the start, communication was extremely poor, despite the dealership knowing I was traveling from out of state and planned to leave Saturday. I was told the vehicle was not shifting properly through gears and was then presented with an estimate for a full transmission replacement, along with claims of dual clutch/DCT codes. I explained that these same codes are known to appear intermittently and falsely when a clutch actuator is failing, since the actuator controls multiple transmission functions. Eventually, I was told the recall was "complete." I repeatedly asked whether the vehicle was drivable so I could arrange transport back to Florida. I spent hours getting transport quotes and even began the process of purchasing another vehicle because of the uncertainty. On Saturday morning--during their limited hours--I again messaged that I was en route and asked if the car could be driven. I was told the recall was complete and the vehicle had been driven into a parking space. When I arrived, I was charged a $250 diagnostic fee, despite the vehicle being under recall and arriving by tow. I was then told by Dave that the vehicle would not go into reverse. After disputing the diagnostic fee (which should not apply under these circumstances), I ultimately paid it in cash just to retrieve my vehicle. I requested documentation showing when the diagnostic codes were pulled (before and after service) and asked for something signed or dated. This information was refused. I was then handed a stack of paperwork claiming what had been done. Upon leaving the dealership, the vehicle was still shifting abnormally from first to second, and it does not go into reverse. Most concerning: the paperwork--read aloud to me by my daughter--showed that the clutch actuator was NOT replaced. Only a fuse was addressed. A basic search confirms the clutch actuator's role and the fact that replacing a fuse is often only a first step, not a resolution, when symptoms persist. Once the vehicle continued malfunctioning, the actuator itself should have been replaced under the recall. Instead, the dealership chose not to proceed, failed to communicate this clearly, and released a vehicle they knew would need to be transported or driven across state lines in an unsafe condition. I will be contacting Kia corporate and escalating this as far as necessary. I do not recommend this dealership due to lack of transparency, poor communication, and questionable handling of a recall repair. I traveled through the holidays for a meaningful family trip, and financially and emotionally, this experience was devastating. This situation was avoidable, and the stress quite literally left me with a headache. Do better. Dec 20th 2025

We shopped for a car here, and they were very good to deal with - low pressure - but we did not end…read moreup buying from them. They also run a repair shop, which is the primary reason for this review. They do high-quality work and seem very trustworthy.

I love Katie! She did awesome with helping me find a vehicle and a payment that fit my budget!…read more Even got my family member a vehicle as well! Thanks for the Jeep!!